No.21 Huoju North Road, Huli District, Xiamen, Fujian, ChinaView Hotel Details
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Ji Hotel (Xiamen Airport) Guest Reviews
4.8/5
Excellent
942 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(942)
Positive reviews(916)
Reviews with photos/video(147)
Friendly front desk staff(93)
Close to airport(85)
Classy environment(77)
Delicious breakfast(59)
Large rooms(56)
Quiet & comfortable(46)
Perfect for business trips(36)
Easy to call taxis(14)
Negative reviews(26)
Guest User
Superior Double Bed Room A
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
It got all i need, from the location and sevices and size of the room is so spacious. I definitely come back to this hotel. Its highly recommended.
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~全季酒店的我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。全季酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Shannshaen
Superior Double Bed Room A
Stayed in Apr 2024
Couples
13 review
5.0/5
Outstanding
Posted on May 22, 2024
Good, clean, close to airport
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,您的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,期待您的下一次出行,我們能為您創造更加完美的服務。房間有免費礦泉水和茶包供您享用。同時酒店房間有免費無線網絡,65寸大電視可以投屏。房間還有舒適的床墊和枕頭保證您的睡眠。房間的衞生間是乾濕分離的,24小時的熱水供您使用,洗去您一天的疲憊,充分享受家的温暖。祝:事事順心!
Guest User
Superior Double Bed Room A
Stayed in Nov 2022
Couples
10 review
1.7/5
Posted on Dec 18, 2022
First night of the holiday, the hotel’s 60 kg robot came onto the elevator and ran over my foot. I had to spend the night in the hospital and now the doctor said I’m not supposed to do any walking. Ruined my entire vacation. Worst of all, they let the stupid robot still go around the hotel even after injuring me!
Response from Property: ---有一抹遺憾,期待您的再次光臨,給我們彌補的機會,歡迎下次光臨。
Simon Furmston
Shuya Superior Double Bed Room
Stayed in Dec 2022
Family
16 review
5.0/5
Outstanding
Posted on Apr 1, 2023
great location
Response from Property: 幸福生活少不了陪伴,高興和快樂都是關於你的出現,感謝您的支持,希望您可以常常回家!
Guest User
Guestroom (2 Beds)
Stayed in Jun 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 27, 2022
very good
Response from Property: 歲月正好,時光正好,在忙碌的夏季,我們店有您的到來感到更加美麗,未來的日子裏一定要常回家看看,期待您的再次光臨~~~
Guest User
Guestroom (2 Beds)
Stayed in Dec 2023
Travel with friends
3 review
3.0/5
Posted on Jan 19, 2024
Compared with Chengdu's All Seasons, this one has no service, the room is relatively not that clean, the floor is broken, and the hygiene details are not that good, but it is clean compared to other hotels of the same type.
Original TextTranslated by Google
Response from Property: Dear guest: I am very sorry to bring you a bad check-in experience. Xiao Ji will go to training to strengthen the staff's service enthusiasm. At the same time, thank you for your feedback to the hotel about your stay. If you have any questions during your stay, you are welcome. Call the front desk anytime. Dial "0" for the room and we will help you solve the problem in time. We look forward to your stay again!
Guest User
Guestroom (2 Beds)
Stayed in Dec 2022
Family
6 review
5.0/5
Outstanding
Posted on Jan 24, 2023
The hotel service is very thoughtful, especially Manager Liu's emergency handling is very standardized and makes people feel at home. I will definitely choose this hotel next time I come to Xiamen!
Original TextTranslated by Google
Response from Property: A good experience is a good start, Xiao Ji looks forward to writing a beautiful journey with you~~
dearJean
Guestroom (2 Beds)
Stayed in Nov 2022
Couples
78 review
4.0/5
Very Good
Posted on Jan 22, 2023
The room is not too big, but relatively clean and tidy. The few people who took pictures of the planes from the airport are relatively close, so it is very convenient to take pictures of the planes. There are no restaurants around, but you can rely on takeaway.
Original TextTranslated by Google
Response from Property: Concise words outline the standards of Quanji. What we are pursuing is to satisfy every customer. All Jiji family members wish you happiness!
Anonymous User
Shu Ya Twin Room
Stayed in Oct 2022
Other
7 review
1.0/5
Posted on Nov 8, 2022
The fatter lady at the front desk lowered the entire grade and brand image of the whole season. 1. Rude to guide consumers to consume: when I checked in, I was asked if I needed breakfast, and I replied that I booked a room without breakfast. The fat front desk ignored my answer and continued whether I want to add breakfast. I thought that there were activities that could be added for free, so I asked whether to pay for breakfast or not? The fat front desk replied, I see that you booked a room without breakfast, do you want to add breakfast. I asked again, is it a paid add? The fat front desk repeated what I said before, and I asked if I had to pay... So I went back and forth at the front desk for 5 minutes... The front desk never answered positively; 2. I made it clear to the front desk that this answer was irrelevant, deliberately not answering the guest's question positively, and maliciously guiding consumption suspicion. I can complain, but the front desk is very dissatisfied and started arguing with me... 3. Based on the second point, I made it clear to the front desk that I want to make a complaint, and ask the front desk to tell me her job number or name. Let me tell you," which is blatantly violating the purpose of the service; 4. The whole process was very unpleasant, and the 7 people who went through it were all done, but my accommodation procedures have not been completed yet, and it took more than 15 minutes. 5. As mentioned above, the front desk should be dealt with or retrained. Such a front desk will definitely damage the brand and bring customers a very bad check-in experience.
Original TextTranslated by Google
Response from Property: Dear member, hello: Thank you for your valuable comments and comments. I am sorry that we did not provide good service and left you with a bad feeling. We attach great importance to this. We will train our waiters again and improve with our hearts. Your evaluation of the hotel is to spur us to strive to maintain and do better. We look forward to your visit again and let you experience different changes. I wish you all the best!
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~全季酒店的我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。全季酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,您的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,期待您的下一次出行,我們能為您創造更加完美的服務。房間有免費礦泉水和茶包供您享用。同時酒店房間有免費無線網絡,65寸大電視可以投屏。房間還有舒適的床墊和枕頭保證您的睡眠。房間的衞生間是乾濕分離的,24小時的熱水供您使用,洗去您一天的疲憊,充分享受家的温暖。祝:事事順心!
Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~全季酒店的我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。全季酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇