Linghai Hotel (Sunlight Rock Gangzaihou Beach Branch) Guest Reviews
4.8/5
Excellent
1204 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1204)
Positive reviews(1183)
Reviews with photos/video(728)
Classy environment(244)
Delicious breakfast(209)
Nice sea view(195)
Excellent afternoon tea(187)
Close to beach(113)
Large rooms(100)
Friendly front desk staff(60)
Perfect for kids(34)
Negative reviews(21)
MiriamZ
Guestroom - Sea-View (Balcony)
Stayed in Feb 2024
Family
2 review
4.7/5
Amazing
Posted on Mar 4, 2024
Had a great family vacation stay at Linghai celebrated my son’s birthday in last minute plan with hotel staff recommendation and help. Hotel located about 15 mins walk from ferry station, but definitely worth for the view. Staffs and services are professional, great overall experience including the restaurants hotel thoughtfully recommended to guests for food safety and not getting tourist scams. Highly recommend the place, and would love to go back!
Response from Property: [Create a hotel brand famous for service] Dear guest, you have been working hard on your day's journey. Thank you for choosing Linghai. You will always be able to stay true to your original intention and provide warm hospitality and considerate service. Thank you for your evaluation of us. . Every happy smile from you is an encouragement and support to us. Our housekeeping ladies use their hard-working hands to clean the room spotlessly, so that you can still enjoy the warmth of home even when you are traveling thousands of miles away from home. Thank you for your continued support of our Linghai. Our partners are really touched and happy. We are honored to have such a loyal guest as you. We are very, very happy to share your stay experience. We will cherish everything and continue to work hard. , meet you, encounter beauty, everything is for you, I hope you like Linghai as always, Linghai is your second home in Gulangyu, your family will always be here waiting for you!
Jessie
Holiday Sunshine Room - Courtyard-View
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 18, 2024
We had a wonderful stay! The room was beautiful. The staff were really attentive and helpful. We really enjoyed the daily afternoon tea and the breakfasts. The staff will do your laundry for free too! Overall, would highly recommend this hotel and visiting Gulangyu generally
Response from Property: 【打造以服務著稱的酒店品牌】尊敬的賓客您好,您一天的旅途奔波辛苦啦,感謝您選擇聆海,不忘初心,方得始終,熱情好客,貼心服務,感謝您對於我們的評價。您的每一個幸福的微笑,對於我們來説都是一份鼓勵和支持。我們客房大姐用她們勤勞的雙手將房間打掃的一塵不染,為的是讓您旅行在外依然能享受家的温馨,即使是離家千里。感謝您一如既往的支持我們聆海,夥伴們真的是又感動又欣喜,我們為有您這樣忠實的客人而感到榮幸,非常非常開心能分享您的入住體驗,我們會好好珍惜着一切並繼續努力,遇見您,邂逅美好,一切為您所想,希望您一如既往喜歡聆海,聆海就是您在鼓浪嶼的第二個家,家人們永遠在這兒等您!
Paolo Carraro
Panoramic Suite A (With Balcony)
Stayed in Dec 2023
Couples
7 review
4.7/5
Amazing
Posted on Dec 26, 2023
The hotel is fantastic and the reception is very efficient and open. The location is great, quite close to the restaurant area but distant enough to be very calm and relaxing
Response from Property: 【打造以服務著稱的酒店品牌】尊敬的賓客您好,您一天的旅途奔波辛苦啦,感謝您選擇聆海,不忘初心,方得始終,熱情好客,貼心服務,感謝您對於我們的評價。您的每一個幸福的微笑,對於我們來説都是一份鼓勵和支持。我們客房大姐用她們勤勞的雙手將房間打掃的一塵不染,為的是讓您旅行在外依然能享受家的温馨,即使是離家千里。感謝您一如既往的支持我們聆海,夥伴們真的是又感動又欣喜,我們為有您這樣忠實的客人而感到榮幸,非常非常開心能分享您的入住體驗,我們會好好珍惜着一切並繼續努力,遇見您,邂逅美好,一切為您所想,希望您一如既往喜歡聆海,聆海就是您在鼓浪嶼的第二個家,家人們永遠在這兒等您!
Solosolotravel
Premier Suite - Sea-View (Terrace)
Stayed in Nov 2023
Family
4 review
3.2/5
Posted on Dec 1, 2023
When we arrived at the quarry it started to rain. The luggage pickup service was done by a middle aged man who seemed like a really nice guy, however he was ill-equipped for rainy weather. We walked through the rain and the luggage was completely soaked. (No buggy except for government related service, so the man used a trolley) the hotel room seemed sparse for its price, we booked the suite with panorama view. The night view is fantastic, but the toilet is easily choked, the staff came up to unclog the toilet explained that the piping was since time ancient and therefore cannot take any tissue. Luckily we only booked one night. Also the trip booking system seemed to hold the $$ for ‘preauthtorisation’ and the hotel requires you to pay again for the actual payment. Quite a number of guests were also buffled by this arrangement. Do take note of you are paying a guarantee to trip.com or the actual hotel. Only one young male staff was very enthusiastic and helpful, the rest did not seem like they want to work here. The atmosphere at front desk was generally quite gloomy.
Response from Property: 尊敬的客人您好,這次入住沒有給您百分百的滿意我們非常遺憾,我們依然懷着感恩的心謝謝親選擇我們聆海酒店,我們深知無論怎樣的處理方式都無法彌補已經給您造成的影響,針對您反映的雨天接引行李的問題,酒店管理人員十分重視,已安排專人對板車師傅在陰雨天氣狀況下接引行李進行專項培訓並嚴格要求按照酒店培訓內容裝備防雨設備來避免客人行李被雨淋到,確保不再出現此類問題。對於您提出的前台氛圍的問題,酒店第一時間對當日值班的同事進行溝通了解情況,感謝您給我們一次表示歉意的機會。您的意見我們一定會悉心聽取的,聆海人深知只有在每一位客户真誠的鞭策下,聆海才會越來越好,小夥伴們才會越來越好。希望您下次到鼓浪嶼的時候再次選擇我們酒店,我們會盡最大的努力讓您住的舒心,住的開心。
Anonymous User
Panoramic Suite A (With Balcony)
Stayed in Dec 2022
Travel with friends
9 review
4.7/5
Amazing
Posted on Jan 4, 2023
Very spacious hotel with a balcony. Close to Gangzaihou Beach and many restaurants within walking distance.
Response from Property: Dear guests: Hello! The flowing stream is slow, the time is soft, thank you for your support, we failed to win your 5-point praise, we will continue to work hard, thank you for your support and love with full-score service, and look forward to your visit again~~
Houxiansen_kanbujianBlian
Romantic Room - Sea-View (Balcony)
Stayed in Jun 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 30, 2024
ting hak
Response from Property: 【獨享優越位置——毗鄰日光巖、港仔後沙灘、淑莊花園、鋼琴博物館等等】感謝親對聆海的支持,聆海酒店坐落於鼓浪嶼地標式景點日光巖旁,周邊景點眾多,聆海正前方是港仔後沙灘,附近的知名景點還有淑莊花園、鋼琴博物館、美華浴場等,無論是遊玩觀光還是吃飯享受美食都十分方便,聆海的家人們也會用熱情貼心的服務為親洗去這一路的風塵僕僕,感受到身心的放鬆和愉悦,希望聆海短暫的陪伴能如旅途上的美景,能給親留下美好的回憶,再次感謝支持,期待與親的下次相遇~
Frederic Mathias
Romantic Room - Sea-View (Balcony)
Stayed in Jul 2022
Couples
38 review
5.0/5
Outstanding
Posted on Jul 12, 2022
Perfect location with seaview. We liked the friendly service as well as the afternoon tea and the breakfast. Highly recommend!
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is only to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really touched. Will continue to work hard to always be ready for you to come back anytime.
JS1990
Boutique Room (Balcony)
Stayed in Jan 2022
Couples
47 review
5.0/5
Outstanding
Posted on Jan 28, 2022
Very nice old building, our room was huge. Nice breakfast, and staff very nice. Great views.
Response from Property: Dear Guest: Hello! The stream is slow, time is soft, thank you for your support, we will continue the good quality and better service as always, thank you for your support and love, look forward to your visit again, and wish you a happy day!
Guest User
Suite - Courtyard-View (2 Beds)
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The hotel is halfway up the mountain, with good waiters, quiet and clean. I recommend staying in a room with a terrace, which is comfortable and cozy. Luggage can be picked up for free. I recommend it to friends who come to Gulangyu Island to consider staying here. Let's try it for the last time. Let's meet up🥕
Original TextTranslated by Google
6/8
Response from Property: [Exclusive superior location - adjacent to Sunlight Rock, Gangzihou Beach, Shuzhuang Garden, Piano Museum, etc.] Thank you for your support of Linghai. Linghai Hotel is located next to Sunlight Rock, a landmark attraction on Gulangyu Island. There are many attractions around it. Gangzihou Beach is right in front of Linghai. Other famous attractions nearby include Shuzhuang Garden, Piano Museum, Meihua Bathing Beach, etc. It is very convenient for sightseeing or dining. Linghai's family will also use warm and caring service to wash away the dust of the journey for you, so that you can feel the relaxation and pleasure of your body and mind. I hope that Linghai's short company can be like the beautiful scenery on the journey, and can leave you with good memories. Thank you again for your support and look forward to meeting you next time~
Yibuyishengchen
Suite - Courtyard-View (2 Beds)
Stayed in Nov 2024
Travel with friends
28 review
4.2/5
Very Good
Posted on Dec 9, 2024
❤️The hotel is ancient, with century-old villas and century-old tiles, which are very characteristic of the Republic of China period. When you check in, you feel like you are the daughter of a warlord.
❤️The service is very enthusiastic and the waiter has a strong sense of responsibility. We found our ID card on the beach and handed it to the front desk when we were helpless. The front desk immediately contacted the relevant department without shirking or perfunctory.
❤️The location of the hotel is great. The beach is not far in front, and you can see the view from the window. In the early morning, seagulls fly by, and birds sing happily in the flowers and trees. The entrance to Sunlight Rock is just outside the hotel gate, and Shuzhuang Garden is not far ahead.
❤️The breakfast is rich.
Original TextTranslated by Google
6/10
Response from Property: [Exclusive superior location - adjacent to Sunlight Rock, Gangzihou Beach, Shuzhuang Garden, Piano Museum, etc.] Thank you for your support of Linghai. Linghai Hotel is located next to Sunlight Rock, a landmark attraction on Gulangyu Island. There are many attractions around it. Gangzihou Beach is right in front of Linghai. Other famous attractions nearby include Shuzhuang Garden, Piano Museum, Meihua Bathing Beach, etc. It is very convenient for sightseeing or dining. Linghai's family will also use warm and caring service to wash away the dust of the journey for you, so that you can feel the relaxation and pleasure of your body and mind. I hope that Linghai's short company can be like the beautiful scenery on the journey, and can leave you with good memories. Thank you again for your support and look forward to meeting you next time~
Guest User
Garden-view Room
Stayed in Dec 2024
Couples
33 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The old house is very good, clean and tidy, the breakfast is rich and delicious, the waiter is very friendly and thoughtful, the beach is not far from the door, and the Sunlight Rock is behind it, with a beautiful environment.
Original TextTranslated by Google
Response from Property: [Building a hotel brand famous for service] Dear guest, you have been working hard on your day's journey. Thank you for choosing Linghai. You will always be able to stay true to your original intention and provide warm hospitality and considerate service. Thank you for your evaluation of us. . Every happy smile from you is an encouragement and support to us. Our housekeeping ladies use their hard-working hands to clean the room spotlessly, so that you can still enjoy the warmth of home even when you are traveling thousands of miles away from home. Thank you for your continued support of our Linghai. Our partners are really touched and happy. We are honored to have such a loyal guest as you. We are very, very happy to share your stay experience. We will cherish everything and continue to work hard. , meet you, encounter beauty, everything is for you, I hope you like Linghai as always, Linghai is your second home in Gulangyu, your family will always be here waiting for you!
Guest User
Garden-view Room
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 20, 2024
Thank you. As soon as you entered the hotel, you were struck by the British style of the hotel. The hotel faces the back beach of Aberdeen. You can see the sea by going down a small flight of steps. It is also very close to Sunlight Rock and Shuzhuang Garden. Breakfast is also very good. Very rich, set menu and semi-buffet, fresh fruits, soy milk and milk are freshly cut every day. The room is also very cozy, the quilt is clean, and the mattress is very comfortable to sleep on, which makes you put down the fatigue of a day of travel. I will come to this hotel again next time, highly recommended!
Original TextTranslated by Google
6/11
Response from Property: [Create a hotel brand famous for service] Dear guest, you have been working hard on your day's journey. Thank you for choosing Linghai. You will always be able to stay true to your original intention and provide warm hospitality and considerate service. Thank you for your evaluation of us. . Every happy smile from you is an encouragement and support to us. Our housekeeping ladies use their hard-working hands to clean the room spotlessly, so that you can still enjoy the warmth of home even when you are traveling thousands of miles away from home. Thank you for your continued support of our Linghai. Our partners are really touched and happy. We are honored to have such a loyal guest as you. We are very, very happy to share your stay experience. We will cherish everything and continue to work hard. , meet you, encounter beauty, everything is for you, I hope you like Linghai as always, Linghai is your second home in Gulangyu, your family will always be here waiting for you!
Anonymous User
Boutique Room (Balcony)
Stayed in Nov 2024
Couples
18 review
5.0/5
Outstanding
Posted on Nov 25, 2024
The hotel is great overall, with an elegant and quiet environment. It's great for a private hotel to do this, and the accessories in the room are good, such as hair dryers, cotton swabs, nail files, etc. The only unfriendly thing about Gulangyu is walking, walking, walking, haha
Original TextTranslated by Google
6/9
Response from Property: [Building a hotel brand famous for service] Dear guest, you have been working hard on your day's journey. Thank you for choosing Linghai. You will always be able to stay true to your original intention and provide warm hospitality and considerate service. Thank you for your evaluation of us. . Every happy smile from you is an encouragement and support to us. Our housekeeping ladies use their hard-working hands to clean the room spotlessly, so that you can still enjoy the warmth of home even when you are traveling thousands of miles away from home. Thank you for your continued support of our Linghai. Our partners are really touched and happy. We are honored to have such a loyal guest as you. We are very, very happy to share your stay experience. We will cherish everything and continue to work hard. , meet you, encounter beauty, everything is for you, I hope you like Linghai as always, Linghai is your second home in Gulangyu, your family will always be here waiting for you!
Guest User
Suite - Courtyard-View (2 Beds)
Stayed in Nov 2024
Family
16 review
4.6/5
Great
Posted on Dec 8, 2024
The hotel is in a very good location. A few steps down the path in front of the door is the beach and Shuzhuang Garden. It is also close to Sunlight Rock. The biggest advantage of living in Gulangyu is that you can wander around in the morning or evening when there are not many tourists, and enjoy the tranquility and elegance that belong to Gulangyu. The hotel decoration is old, and there are many restrictions on decoration on the island, so the rooms and bathroom facilities are a bit old. The staff has a good service attitude, actively contacting guests, confirming the arrival time on the island in advance and arranging staff to pick up luggage, so that guests can go directly to play and then go to the hotel to check in. The breakfast is very rich and tastes good. A good choice for accommodation in Gulangyu.
Original TextTranslated by Google
Response from Property: [Exclusive superior location - adjacent to Sunlight Rock, Gangzihou Beach, Shuzhuang Garden, Piano Museum, etc.] Thank you for your support of Linghai. Linghai Hotel is located next to Sunlight Rock, a landmark attraction on Gulangyu Island. There are many attractions around it. Gangzihou Beach is right in front of Linghai. Other famous attractions nearby include Shuzhuang Garden, Piano Museum, Meihua Bathing Beach, etc. It is very convenient for sightseeing or dining. Linghai's family will also use warm and caring service to wash away the dust of the journey for you, so that you can feel the relaxation and pleasure of your body and mind. I hope that Linghai's short company can be like the beautiful scenery on the journey, and can leave you with good memories. Thank you again for your support and look forward to meeting you next time~
Guest User
Suite - Courtyard-View (2 Beds)
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The location is super good!
Just down the stairs is the beach, next to the Sunlight Rock Scenic Area, convenient for travel.
Facilities: good
Afternoon tea for two in the courtyard: delicious
Hand-drawn map of Gulangyu: good
Service: good
Environment: quiet
Hygiene: good
Original TextTranslated by Google
Response from Property: [Exclusive superior location - adjacent to Sunlight Rock, Gangzihou Beach, Shuzhuang Garden, Piano Museum, etc.] Thank you for your support of Linghai. Linghai Hotel is located next to Sunlight Rock, a landmark attraction on Gulangyu Island. There are many attractions around it. Gangzihou Beach is right in front of Linghai. Other famous attractions nearby include Shuzhuang Garden, Piano Museum, Meihua Bathing Beach, etc. It is very convenient for sightseeing or dining. Linghai's family will also use warm and caring service to wash away the dust of the journey for you, so that you can feel the relaxation and pleasure of your body and mind. I hope that Linghai's short company can be like the beautiful scenery on the journey, and can leave you with good memories. Thank you again for your support and look forward to meeting you next time~