Riyuegu Hot Springs Hotel

Riyuegu Hot Springs Hotel Reviews

Riyuegu Hot Springs Hotel

1888 Fulian Road (Fulian Lu), Tang'an Village, Xiamen, ChinaView Hotel Details
Riyuegu Hot Springs Hotel
Riyuegu Hot Springs HotelRiyuegu Hot Springs HotelRiyuegu Hot Springs Hotel
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Riyuegu Hot Springs Hotel Guest Reviews

4.7/5
Outstanding
1120 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(1120)
Positive reviews(1096)
Reviews with photos/video(327)
Friendly front desk staff(254)
Relaxing hot springs(199)
Classy environment(168)
Perfect for kids(102)
Delicious breakfast(75)
Large rooms(60)
Offers pick-up/drop-offs(39)
Has play area for children(14)
Negative reviews(24)
Aliew
Superior Hot Spring Room (2 beds)
Stayed in Nov 2023
Family
1 review
2.2/5
Posted on Dec 2, 2023
It's a pity i could not get a chance to utilize the warm swimming pool at hot spring area when the outdoor temperature was below 20 degree celsius. I went at 6.20p.m. in late November but the service attendant informed that he was cleaning the warm pool and told me I could use the cold pool instead. In an objective view, it was silly to clean the pool during this operating hour. Therefore, thinking to go for a early morning swim/gym the next day before breakfast as the resort's website has indicated the outdoor swimming pool/gym operated from 7:30 a.m. onwards but it actually only opens at 10:00a.m..Therefore, had to forgo the morning swim/gym as can't workout after breakfast and need to check out soon. Definitely not for sports enthusiast if you intend use the sports facilities at the crucial timing. A disappointing stay for this trip and definitely a thumbs down for this resort.
Response from Property: Dear guests: Hello, thank you for choosing Sun Moon Valley Hot Spring Resort and giving your valuable comments! We strive to improve our deficiencies and provide better service to each and every guest. We look forward to your next visit, thank you
Guest User
Superior Hot Spring Room (2 beds)
Stayed in Jun 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Nice place to relax for a few days. Complete facilities, good spa and great breakfast.
Daniel
Superior Room
Stayed in Apr 2024
Solo travelers
3 review
4.5/5
Great
Posted on Apr 7, 2024
I enjoyed my stay at the resort immensely. The staff did a wonderful job of making me feel welcome and ensuring I had everything I needed. The meals I had were also very good. In addition to the resort, I highly recommend the park that belongs to the hotel. The hotel is not near some of the livelier sections of Xiamen, but this was not my goal.
Response from Property: Dear Guest, Thank you for choosing The Westin Xiamen. We appreciate your positive comments very much. We appreciate your recognition and we will work hard to make sure we maintain the same level of service in the hotel.We will keep developing our services and products, and we look forward to welcoming you back in the near future.
NataliePl
Hot Spring Room (Double bed)
Stayed in Mar 2024
Couples
3 review
4.2/5
Very Good
Posted on Mar 21, 2024
Hotel needs some serious rennovation. And in general was a bit dusty. Staff doesn’t speak English but try their best to be as helpful as possible. Great swimming pool and hot springs on the territory as well. .
Response from Property: Dear guests: Hello, thank you for choosing Sun Moon Valley Hot Spring Resort and giving your valuable comments! We strive to improve our deficiencies and provide better service to each and every guest. We look forward to your next visit, thank you
Terl
Superior Hot Spring Room (2 beds)
Stayed in Sep 2023
Friends
18 review
3.7/5
Posted on Sep 23, 2023
Quiet hotel, good breakfast, large rooms.
Response from Property: Dear guest, hello. I appreciate your evaluation of us.It is an honor for us to continue serving you. All staff of our resort sincerely look forward to your visit again
Jinjinjinjinjin544666
Superior Room
Stayed in Jun 2024
Other
5 review
5.0/5
Outstanding
Posted on Jun 11, 2024
I just stayed at Xiamen Sun Moon Valley Hot Spring Hotel and it was great! The hotel environment is quiet and elegant, and the hot spring water is warm and comfortable, which makes people completely relaxed. The guest rooms are warmly decorated, the service staff are friendly, and the details are thoughtful. The food is also very delicious, and the breakfast is rich and varied. Highly recommended to friends who want to enjoy a quiet vacation! In addition, the housekeeper Xiao Zheng's service is very considerate and answers various questions~
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Anonymous User
Superior King Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The room is square and the room type is good. The waiter is very nice and answers questions patiently. The hot spring hotel has complete facilities. The children like the service of the club very much and can play for a long time.
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Response from Property: Dear guest: Hello, thank you for your review of us! I am glad that you had a wonderful and enjoyable time in Riyue Valley. Thank you for your support. Your support gives us the motivation to strive for perfection. We are very happy to provide you with high-quality services so that you can have a warm and enjoyable holiday. We sincerely look forward to your next visit, thank you!
Choyin
Superior King Room
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 11, 2024
It's very good. There are many types of hot springs and the environment is very good. Although we are not staying in the main building this time, it is more convenient to go to the hot springs. The only pity is that I didn't buy the special hot spring ticket. Love their breakfast, very rich.
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6/8
Xiatiaomengmengdazhu
Superior Room
Stayed in Jun 2024
Family
7 review
2.5/5
Posted on Jun 2, 2024
Hygiene: Very dissatisfied When the child woke up, his calf was allergic. The hygiene was too bad. I was very angry. Environment: There are only 2 hot spring pools in the hotel, 1 hydrotherapy pool, 1 swimming pool, and 1 children's pool (cold water). How can children play in cold water? To go to the big hot spring pool, you have to cross the road outside the hotel to get to the big hot spring pool. Although there is a car to pick you up, it is still very inconvenient. You can only go once. After you come out, you can't go in again. There is also the Children's Fun Palace for children. The package clearly includes free tickets, but the staff neglected it. I had to talk to the front desk for a long time before I could go in. The point is that the indoor air is very bad and very stuffy. I came out in less than 10 minutes. I won't go there a second time. Bye Finally, I would like to add that the water quality is average.
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Guest User
Superior Hot Spring Room (2 beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
The room was quite comfortable and the service staff was very enthusiastic. There were many varieties of breakfast, fresh fruits, and hot dishes such as ginger duck, Tongan Fengrou and other Minnan specialties. It felt like brunch. And there was a choice of shacha soup for cooking noodles. There was also rye bread that I loved, which was very happy. The hot springs were also great, and the children especially liked it. I will go there again next time~
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Guest User
Superior Hot Spring Room (2 beds)
Stayed in May 2024
Other
16 review
5.0/5
Outstanding
Posted on May 27, 2024
Recommended by a friend, I was not disappointed. The hotel is in Southeast Asian style. Although it is an old five-star hotel, it is clean and has good service. The front desk lady also helped me upgrade the room. Thank you very much. I also had dinner in the hotel. The food was very good👍
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6/9
Guest User
Superior Hot Spring Room (2 beds)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 21, 2024
It is suitable for a one or two-day self-driving tour around the area. There is a parking lot, free of charge, which is quite convenient. It is not too remote, and it is very convenient to order takeout. The facilities and environment are very atmospheric. There is also a private hot spring in the room. The outdoor and indoor designs are very exquisite, which is very suitable for taking pictures. There is also an entertainment room, gym, and barbecue, which is very suitable for team building with many people.
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Guest User
Superior Hot Spring Room (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 20, 2024
Xiaoxue at the front desk helped to upgrade the double room. The room is very spacious and the service attitude is also very good. The experience is quite good. I will go there again.
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Response from Property: Dear guest: Hello, thank you for choosing to stay at Riyue Valley Hot Spring Resort, and thank you for your review of us! With your care and support, we will continue to improve our service quality. We will wholeheartedly provide each guest with the most comfortable leisure environment and spend a warm and enjoyable holiday. It is our honor to continue to serve you, and all the staff at the resort sincerely look forward to your visit again!
Quanzhouweixiansheng
Superior Hot Spring Room (2 beds)
Stayed in May 2024
Family
2 review
4.7/5
Amazing
Posted on May 4, 2024
The room is large, well-equipped, and in good sanitary condition. The service is warm and welcoming. After taking a hot spring bath, I felt relaxed. It was a great experience.
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Response from Property: Dear guests: Hello, thank you very much for your love and support for Riyuegu Hot Spring Resort! We will continue to work hard to ensure that every guest who comes to the store can enjoy the best service. We look forward to seeing you again!
Guest User
Superior Room
Stayed in Apr 2024
Solo travelers
34 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The environment is still beautiful. Although the rooms and facilities are a bit old, the service of the front desk and customer service is still considerate and warm, making you feel at home. Although the breakfast is rich, it is greasy.
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6/12
Response from Property: Dear guests: Hello, thank you for choosing Riyuegu Hot Spring Resort! We sincerely provide the most comfortable leisure and vacation environment for every guest, pursuing the elegant, natural and environmentally friendly living concept. We look forward to your visit again, thank you!