Xiamen Marriott Hotel Haicang Reviews
Xiamen Marriott Hotel Haicang
No. 839 Haicang Avenue, Xiamen, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Xiamen Marriott Hotel Haicang Guest Reviews
4.5/5
Great
504 review
Verified reviewsLocation4.6
Amenities4.5
Service4.4
Cleanliness4.7
Filter by:
Sort by:
All Reviews(504)
Positive reviews(477)
Reviews with photos/video(102)
Friendly front desk staff(33)
Nice sea view(19)
Great swimming pool(17)
Would stay again(13)
Perfect for kids(9)
Close to metro(7)
Tasty dinner(6)
Has an infinity pool(4)
Negative reviews(27)
Ivan_LCX
Deluxe Double Room
Stayed in Nov 2023
Business travelers
52 review
Very Good
Posted on Nov 20, 2023
Hotel is very well located, out of the island but really convenient for pick-ups and move to factories around. Quiet area, very clean and modern. The only down side is staff doesn’t speak english
Response from Property: Thank you for choosing Xiamen Marriott Hotel and giving you valuable advice. We will work harder to improve our service. Xiamen Marriott Hotel is committed to providing a comfortable and warm stay for every guest, and we will work tirelessly to do so. Welcome to stay again!
ZURIEL
Deluxe Double Room
Stayed in May 2024
Business travelers
5 review
Outstanding
Posted on May 6, 2024
It was a great place to stay and I will come back
Response from Property: We will work harder to improve various services. We are committed to providing every guest with a comfortable and warm stay experience and strive tirelessly for it! Welcome to check in again.
JimmyDix
Sea-view Twin Room
Stayed in Jul 2022
Friends
5 review
Very Good
Posted on Aug 22, 2022
our stay in this Hotel was a nice experience. Amenities totally fine. Also the service after we found something to claim about.
Actually this was the disappointing part: the room was clean and prepared but the a final check would have been fine. So they would have found some leftovers from the customer before and some damages.
But the claim was handled very fast. Communication only in Chinese also no problem, thanks to electronic translators.
But one disappointing thing I need to mention: the seating in the breakfast area: No idea what kind of system for seating during breakfast they had, but not to be able to find a place for 3 is a no go when there are plenty of big tables (＞5persons) blocked by just a single person…
Response from Property: Thank you for choosing to stay at Marriott Hotel Haicang and sharing your experience with us. We will work harder to improve the services, wish you all the best and look forward to seeing you again in the near future.
Guest User
Deluxe Double Room
Stayed in Oct 2023
Friends
1 review
Outstanding
Posted on Oct 31, 2023
larkin bucuo
Ngoc Anh
Deluxe Double Room
Stayed in Jun 2023
Business travelers
9 review
Outstanding
Posted on Jun 24, 2023
Clean and tidy
Weibaoshiye-lichenghao
Sea-view Twin Room
Stayed in Jan 2023
Business travelers
18 review
Outstanding
Posted on Apr 3, 2023
very good!
Anonymous User
Deluxe Double Room
Stayed in May 2024
Friends
1 review
Amazing
Posted on May 6, 2024
After arriving at the hotel, I upgraded to a sea view room. It rained heavily in the middle of the night, and the weather cleared up the next day. The sea view was very good and the price/performance ratio was acceptable. The soup noodles in the dining area on the first floor used good ingredients.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Xiamen Marriott Hotel Haicang and taking your precious time to share your stay experience with us!
Youxi99
Executive Room (2 beds)
Stayed in May 2024
Family
1 review
Amazing
Posted on May 5, 2024
First of all, I would like to give a thumbs up to Lucy Zhou at the front desk. She immediately made me feel at home. The hotel staff's service is generally very good. The room is not big, but it is clean and tidy. The weather is fine on the second day and the sea view outside the window is excellent. The infinity pool on the 4th floor is very beautiful when the weather is fine. The only shortcoming is that the HH items in the executive lounge are a bit limited. The five-grain fish maw for dinner hot food is very good, and other Chinese hot food is average. Desserts are recommended. The desserts are very delicious and not too sweet. It feels that good ingredients are used, but desserts are only available from 17:30 to 21:30. The special cocktails are also very delicious. The breakfast at Gongchu downstairs is quite rich, and there are pancakes.
In addition, the heated swimming pool is not open in this weather, and it is still a bit cold to go into the water outdoors...
Original TextTranslated by Google
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on May 2, 2024
It was a very satisfying stay. The experience was very good. Ruby and Hani's service was also very good, warm and thoughtful. They helped to upgrade the room for free. The room had a wide view and a good view.
Original TextTranslated by Google
ZHENYU
Deluxe Room (2 beds)
Stayed in Apr 2024
Family
5 review
Outstanding
Posted on Apr 10, 2024
The room is large and the service staff is friendly and friendly
Lots of choices for breakfast. The environment is clean and makes people feel comfortable during vacation
The price is not expensive. Complete equipment, good bed, good location
Original TextTranslated by Google
6/8
Anonymous User
Deluxe Double Room
Stayed in Mar 2024
Couples
3 review
Posted on Apr 2, 2024
There is no service at all. There was no one to even help with luggage when I arrived. There was a service staff at the door, but they stood motionless and looked at you. After checking in, they did not proactively remind you of the location of the hotel elevator. You had to ask yourself; The latest check-out time is 1 p.m., and you have to proactively request a late check-out. The default check-out time is 12 p.m. The facilities are old, and the old hair dryer has not been used in many years; the dirt on the sink is too obvious; there is a door leading to another room in the room, and there is no prompt to check in; the check-in experience is too low, this Are you sure it's Marriott?
Original TextTranslated by Google
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
13 review
Outstanding
Posted on Mar 19, 2024
The service is very good and very new. Especially the staff at the door are very proactive in saying hello and helping with luggage. The breakfast is rich but there are too many people. The sea view is as shown in the picture. I can barely see it.
Original TextTranslated by Google
Anonymous User
Deluxe Double Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Mar 15, 2024
It was my first time traveling to Xiamen and I chose the Taidi Marriott Hotel in Haicang District! The check-in experience was really great! After arriving at the hotel, brother Lee Dong helped me check in. He was very considerate and arranged a room with a great sea view for me! ! For the first time, I felt that the front desk staff at a Marriott hotel were so professional and enthusiastic! It really gives me a feeling of home! We went to the executive lounge for dinner in the evening. After all, it was my first time to enjoy executive lounge treatment. The staff in the lounge were really great! And the smile of the duty manager Wendy Deng is really sweet. Anyway, next time I come to Xiamen, I will definitely come to the Thai Marriott again to give me the warmth of home and five-star service!
Original TextTranslated by Google
Guest User
Deluxe Double Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Mar 14, 2024
The hotel has an excellent location and convenient transportation. When checking in, the staff member Lee Dong was enthusiastic and professional. He was very efficient and completed the check-in procedures within 4 minutes! Because it was my first time to stay in a Marriott hotel and I was not very familiar with Marriott hotels, Lee Dong gave me a detailed introduction to the various facilities of the hotel and shared his Xiamen travel guide. It was really helpful to me as a first time traveler to Xiamen. It’s so useful! The room has good lighting, and you can see the sea view from the window! ! The curtains are also smart and can be opened and closed with one click! The hygiene is very clean, the bedding is very comfortable and nice! The Internet speed is also very fast, you can directly connect to Wi-Fi and enter the room number! Office is very convenient! Next time I come to Xiamen, I will choose Taidi Marriott Hotel again. I hope the hotel will get better and better!
Original TextTranslated by Google
6/9
Guest User
Executive Double Room
Stayed in Feb 2024
Solo travelers
1 review
Outstanding
Posted on Feb 20, 2024
I saw a lot of negative reviews on Feike before. To be honest, I was a little worried before checking in, but it turned out that my worries were completely unnecessary. In the morning, I first went to the hotel to store my luggage and then went to Gulangyu Island. The concierge staff was enthusiastic and professional. When I checked in in the afternoon, it was my first time staying at a Marriott hotel. The handsome Sheldom introduced the lounge and breakfast locations in detail, and also upgraded me to a sea view room for free. Although it was a side sea view, I was very satisfied. The products in the lounge are good, the dragon fish and desserts are delicious, and the service is proactive and impeccable (sorry that I cannot name them all). Welcome fruits kindly. The room is decorated in standard Marriott style. The equipment is slightly old but there are no major problems. Breakfast is a little mediocre and there are a lot of people, but it's definitely not bad
Combined with Haicang consumption coupons, it is cost-effective and the experience is great!
Original TextTranslated by Google
Response from Property: It is our honor to bring you a satisfactory stay experience. Thank you very much for your recognition of our hotel. The hotel team has been committed to providing warm and thoughtful service and constantly exceeding expectations. I wish you all the best and look forward to seeing you again at the Xiamen Taidi Marriott Hotel in the near future.