Wanjia International Hotel

Wanjia International Hotel Reviews

Wanjia International Hotel

No.966 Lvling Road Near the Exhibition Center, Xiamen, ChinaView Hotel Details
Wanjia International Hotel
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Wanjia International Hotel Guest Reviews

4.6/5
Great
572 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(572)
Positive reviews(539)
Reviews with photos/video(108)
Classy environment(65)
Easy to get around(53)
Friendly front desk staff(40)
Large rooms(33)
Close to metro(19)
Tasty food(18)
Perfect for business trips(10)
Luxurious(3)
Negative reviews(33)
Anonymous User
Elegant Queen Room
Stayed in Mar 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Good choice .!
Response from Property: Hello! Thank you for choosing us! We also sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Elegant Queen Room
Stayed in Jan 2024
Family
1 review
2.2/5
Posted on Jan 5, 2024
It was not clean entirely and no change of bedsheets throughout our 4 nights stay.
Response from Property: First of all, thank you very much for choosing to stay at Wanjia International Hotel! Thank you for your valuable suggestions and opinions, as well as your understanding and tolerance for Wanjia. Regarding the room hygiene issue, the hotel will investigate the fault of the staff on duty. At the same time, we have also notified the guest rooms to strengthen hygiene management to ensure that the next guest can have a A more comfortable and enjoyable stay. Thank you very much for your feedback. We will continue to work hard to improve service quality and look forward to providing you with better services.
Guito
Elegant Queen Room
Stayed in Sep 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Sep 17, 2023
Great hotel for business travelers, had a good experience and amenities were good. The only downside for foreigners is the breakfast that is lacking some options
Rosemary Tsitsi
Deluxe Double Room
Stayed in Jun 2023
Other
1 review
4.0/5
Very Good
Posted on Jul 1, 2023
Overall the room is nice but guess I had high expectations as it was written it's an international hotel. The breakfast was all Chinese nothing catered for the other customers, so much improvement is needed there. Also non of the front desk or anyone I came across in the hotel speaks English........... One good thing is the hotel is not far from the airport and the nearest subway station and bus stop is justt by the hotel. One does not need to walk far.
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2024
Family
79 review
3.5/5
Posted on May 13, 2024
Didn't actually go to the scene.
allenwyq
Deluxe Room (2 beds)
Stayed in Jan 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Mar 15, 2023
mmmmmmmmmmmmmmmmmmmmmmmmmwmdkdkdjdjdkdkjdjdkdkkdkdjdkkdjdkjdjdjdjdkdkdjjdididhjf
Response from Property: Dear guests, thank you for choosing Wanjia International Hotel! Wanjia International Hotel Group is a large-scale comprehensive chain hotel group integrating guest rooms, KTV, catering, leisure and entertainment. In line with the business philosophy of "service first, guests first" and standardized management mode, the group has more than a dozen Chain hotels, including business-type, three-star, four-star, and five-star hotels, can meet the needs of different business people and enjoy a pleasant experience. Sincerely thank you for choosing to stay at Wanjia International Hotel.
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Jul 6, 2023
设施:AAAAA 卫生:AAAAA 环境:AAAAA 服务:AAAAA
Response from Property: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Wanjia International Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Wanjia International Hotel looks forward to your visit again!
Anonymous User
Boutique 2-bed Room
Stayed in May 2024
Business travelers
152 review
5.0/5
Outstanding
Posted on May 12, 2024
The hotel is very good, the room is big, and I was upgraded. The hotel breakfast is very rich. The subway station is still very close. I will choose it again when I come to Xiamen next time. It is cost-effective and the gym is also good.
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Response from Property: Dear travelers: I am so excited to see your positive comments! We are committed to providing the most considerate and meticulous service to every guest, and hope to bring a super value experience to every guest. Wanjia International Hotel is a young and vibrant hotel, showing you the unique charm of the hotel with a simple style and warm and considerate service. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time!
Anonymous User
Boutique Queen Room
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 6, 2024
It's a great hotel. I seldom comment on it, but I want to say that the environment and service of Wanjia are both first-class. The handsome men and beautiful women at the front desk were very enthusiastic when checking in, and the stay experience was very good.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! Your satisfaction is just our starting point. We are lucky to accompany you on your journey and add a touch of brilliant color to you. Wanjia is a warm home. I hope Wanjia will accompany you all the way! I wish you a happy journey!
Qingshuiwandao
Boutique Queen Room
Stayed in Apr 2024
Family
89 review
4.7/5
Amazing
Posted on May 1, 2024
This is an old five-star hotel in Xiamen. It is very good in every aspect. The service is in place. The girl with glasses at the front desk upgraded the room for free. The robot service is also available. The only thing is that the bath water could be a little hotter at night. The bathtub is a little cold.
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Response from Property: Dear guest: Thank you for staying at the hotel and sharing your experience. Through your detailed description, I can feel the happiness brought to you by this trip. This is what we service providers have always pursued, and it will also become the driving force for us to continue to work hard and make progress. Regarding the problem that the hot water in the bathtub did not reach your comfortable temperature, I have raised the issue and made improvements to the housekeeping depar**ent in order to provide you with a more comfortable stay environment and look forward to your review! Thank you for your feedback and look forward to serving you next time!
Anonymous User
Boutique 2-bed Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
A very pleasant experience. From the beginning of the reservation, an intern and a short-haired front desk lady helped according to the needs and upgraded the room type for free. The communication was very efficient and professional. The hotel has a very advantageous location and convenient transportation. The hotel lobby is spacious and bright, and the decoration is luxurious and elegant. The room I stayed in was spacious and comfortable, with exquisite decoration and complete facilities. There was always construction at the construction site next door, but the high-quality service and facilities made people
Original TextTranslated by Google
Response from Property: Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Boutique Queen Room
Stayed in Mar 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The front desk service is good, and they are very enthusiastic to answer questions about nearby attractions. The room is clean and hygienic, with a large bathtub, a large sofa, electric curtains, and a one-button main switch, which is very considerate. The overall decoration is high-end, and I am very satisfied.
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Response from Property: Thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Sanwenyu
Elegant 2-bed Room
Stayed in Mar 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Mar 17, 2024
The hotel service attitude is very good, the breakfast is very rich. The cleaning is relatively clean. One suggestion is that if the previous guest wet the hair dryer and cotton bag, it is best to dry it and put it in the cabinet. It was still dripping when I took it out this morning, and I felt very bad instantly. Who dares to use it?
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Response from Property: Dear guests, thank you for visiting Wanjia International Hotel. We are sorry that we did not bring you a perfect stay experience. We are very happy that you recognized our service, breakfast and hygiene. We will immediately rectify the problem of hair dryer you raised. If you have any questions during your stay, you can contact us at any time. The hotel housekeeping center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy day!
Guest User
Boutique Queen Room
Stayed in Mar 2024
Business travelers
2 review
2.5/5
Posted on Mar 17, 2024
The front desk gave me a free upgrade when I checked in. The service was good. I found hair between the two pillows on the bed that night, which made me feel uncomfortable. It was late and no cleaning was arranged. I told the front desk about the situation before leaving the hotel the next morning and asked for cleaning and changing the sheets. When I returned to the hotel at night, I found that the bed had been made, but the hair was still there. The service was good, but the hygiene and cleaning were not in place.
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Response from Property: Dear distinguished guest, we are very sorry to hear your feedback about our poor hygiene. We are well aware that hygiene and cleanliness are essential to the comfort and health of every guest, so your feedback is very important to us. First of all, we admit that there was negligence in hygiene. This is our mistake and we are deeply sorry. We have immediately started to investigate the cause of the problem and have formulated corresponding improvement measures. We will also strengthen employee training, improve their hygiene awareness and operating skills, ensure that every employee can strictly abide by the hygiene standards and provide guests with better services. We are very grateful for your feedback, because it is your valuable opinions that give us the opportunity to improve and enhance the quality of our services. We sincerely hope that you can choose our services again, and we believe that we will repay your trust and support with better performance. If you have any other questions or need further communication, please feel free to contact us. We will serve you wholeheartedly and look forward to providing you with a more comfortable and clean accommodation environment. I wish you a happy life!
Guest User
Elegant Queen Room
Stayed in Feb 2024
Friends
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The big bathtub of Wanjia Hotel is the biggest feature. It can accommodate 2 people. It is hard to find such a big bathtub in Xiamen! The hotel environment is quiet, the breakfast is also OK, and the service is on call! The hotel is next to the subway station, which is convenient for transportation. If you want to have a midnight snack, there is a big Caitang food stall opposite. The price-performance ratio is good!
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6/13
Response from Property: Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, and warmth is memory. Despite the vicissitudes of life, the warmth in memory remains unchanged. Wanjia feels warm to have you by her side during the Spring Festival of the Year of the Dragon! I hope it will be the eternal warmth in your memory! Welcome to come back often! Wish you well!