ZhouyoulieguodeJason
August 17, 2024
This hotel is combined with another hotel and restaurant. The three hotels share an above-ground parking lot and there is no underground parking lot. The hotel is located in the middle of a highly concentrated residential area. There are many random parkings, which makes the road for vehicles entering and exiting a bit narrow, which is not friendly to self-driving tours.
Facilities: Atour Hotel has complete facilities, including a laundry room, which is very friendly to long-term travelers.
Hygiene: The bathroom in the room smells very bad, especially in the morning, and the area is also very small.
Environment: The height of the room is lower than that of ordinary hotels, and you can touch the ceiling with your hand. Even if there is perfume in the corridor, it can't cover up the old and damp smell.
Service: Very poor! Because I used Ctrip's free room upgrade service, when I came to the front desk, I asked, "Can you upgrade my room for me?" Tell me: Your room price is already the highest level and cannot be upgraded. When I returned to the room, I called Ctrip to complain about the problem, and Ctrip actively helped me deal with it. Later, the hotel kept arguing that it had no room upgrades, but the Ctrip APP showed that all rooms were available. Ctrip customer service kept communicating with me for half an hour before the hotel compromised and upgraded my room. This kind of service is rubbish, they keep lying and lying just to not provide service.
There are many Atour hotels nearby with similar prices, so try to avoid this one.
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