Atour X Hotel Xiamen Convention and Exhibition Center Hangkong Gudishi Plaza

Hygiene: The room was cleaned very well and I felt safe staying there Environment: The sound insulation is pretty good. There is also a reading area in the lobby on the first floor where you can sit for a while. Today is also a day for reading! Service: The service attitude is particularly good! There was free porridge in the restaurant in the evening. I had a simple meal while doing laundry and it tasted okay. The clean clothes were also delivered to the room after washing, great service! ! ! Facilities: There is a gym, laundry facilities and restaurant on the 9th floor. Overall, I think this trip to Xiamen was a good travel experience. After a day of wandering around Xiamen, I felt much relieved from my travel fatigue after checking in, especially the second generation pillow! ! ! When the price drops, buy it immediately.

Very poor service! Not as good as Atour! I often travel on business. This brand-name hotel's front desk guy Xiao makes up for the difference and quotes random prices, which affects the hotel brand! He thought he was very smart. Consumers on business trips are not stupid. He did not expose the problem on the spot. The hotel facilities are very good. We stayed there for three nights in the middle of last month. Whether it was day or night, we consulted the front desk and found that it was not only a problem of personal attitude, but also that of another boy. It can be said that the management of this hotel is very loose. They can start work without any basic service training? The requirements are really not high, and I didn't expect any service. This is the first time I give a bad review. It's really not as good as the housekeeper who cleaned the room for us! The housekeepers always smile and serve water and towels!

This hotel is combined with another hotel and restaurant. The three hotels share an above-ground parking lot and there is no underground parking lot. The hotel is located in the middle of a highly concentrated residential area. There are many random parkings, which makes the road for vehicles entering and exiting a bit narrow, which is not friendly to self-driving tours. Facilities: Atour Hotel has complete facilities, including a laundry room, which is very friendly to long-term travelers. Hygiene: The bathroom in the room smells very bad, especially in the morning, and the area is also very small. Environment: The height of the room is lower than that of ordinary hotels, and you can touch the ceiling with your hand. Even if there is perfume in the corridor, it can't cover up the old and damp smell. Service: Very poor! Because I used Ctrip's free room upgrade service, when I came to the front desk, I asked, "Can you upgrade my room for me?" Tell me: Your room price is already the highest level and cannot be upgraded. When I returned to the room, I called Ctrip to complain about the problem, and Ctrip actively helped me deal with it. Later, the hotel kept arguing that it had no room upgrades, but the Ctrip APP showed that all rooms were available. Ctrip customer service kept communicating with me for half an hour before the hotel compromised and upgraded my room. This kind of service is rubbish, they keep lying and lying just to not provide service. There are many Atour hotels nearby with similar prices, so try to avoid this one.

The hotel environment is very new and nice, the room is very comfortable, it is very good for family travel and business trip Maybe the cleaning staff was busy during the summer vacation, so they missed a detail of the toilet hygiene. I reported it to the front desk and showed him a photo, and explained where it was. He said he would deal with it, but when he came back, the stain in the toilet was still there. The last picture is me using hand sanitizer to remove it.

Avoid thunder. The service is very poor. They trick customers into asking for verification code to register as a member. Not recommended.

It was very noisy. There was renovation going on next to it.