Xiamen Xiang'an Torch Industrial Park Atour Hotel Reviews
Xiamen Xiang'an Torch Industrial Park Atour Hotel
Unit 103, No. 5092, Xiang'an East Road, Xindian Street, Xiang'an District, Xiamen, Fujian, ChinaView Hotel Details
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Xiamen Xiang'an Torch Industrial Park Atour Hotel Guest Reviews
4.9/5
Perfect
742 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(742)
Positive reviews(732)
Reviews with photos/video(112)
Awesome amenities(90)
Delicious breakfast(69)
Classy environment(56)
Quiet & comfortable(54)
Friendly front desk staff(49)
Offers pick-up/drop-offs(42)
Perfect for business trips(32)
Would stay again(19)
Negative reviews(10)
Me-Ke-Er
Superior 2-bed Room
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Nov 4, 2024
I booked this hotel because it offers a free shuttle service to & from the concert venue. The location isn’t close to tourist areas, so it’s relatively quiet—perfect for business travelers. The daily breakfast is great, and the 沙茶 noodles are a must-try! The staff is very friendly, and the rooms are spotless. My only complaint is that concert-related freebies were only available at the counter, so if you didn’t proactively pick them up, you might miss out, as we did - we were at the back of the crowd to let others go first, thinking there’d be plenty, but by our turn, everything was gone. It would be much better if these items were placed in rooms for a more personalized touch.
Response from Property: 【 🚌 During the concert, enjoy free shuttle bus service. Dear Duo friend, thank you very much for your trust. We are honored to be here to meet you and provide you with a peaceful and comfortable environment. This is what we should do!
Luciano
Superior Queen Room
Stayed in Dec 2023
Business travelers
96 review
4.7/5
Amazing
Posted on Jan 10, 2024
The room is modern and new, everything works really well, looks like it was studied to fit the furniture and it paid back, room is cozy, charming, modern and nice, feels more spacious that's actually is.
Response from Property: 您好,親愛的朵粉,非常感謝您的信任,能為您服務也是朵兒感到非常榮幸的,可以在這裏和您相遇,為您提供一個安心舒適的環境哦~~朵兒期待與您的再次相遇,不見不散呦~~
Niluzhujiu717
Elegant Double Room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 13, 2024
It was a very satisfying stay. I came to see Joker Xue's concert in Xiamen. The hotel customized the concert ticket stub, and there was a small card of Joker Xue's Weibo in the room card. They also provided a free shuttle bus for the concert, which made my concert trip very smooth. After the concert, they also prepared porridge and side dishes, which can be said to be very considerate!
The room is very large, the hygiene is very good, and the sound insulation is also very good. The hotel staff also helped me buy taro cakes and pumpkin cakes. I am really grateful!
I will give priority to Atour when traveling in the future. It is really good!
Original TextTranslated by Google
Response from Property: [🚌Free shuttle bus during the concert] Thank you for your attentive review. Xiaoduo is really happy to see your satisfactory review message. Atour is a humanistic hotel that focuses on reading and local photography, and believes that guests are family members. , I believe you must have felt the warm service of Duoer. Duoer will treat every guest who comes to Atour as they treat family members with all their strength! Duo'er will definitely show you a better self and will always be by your side. Remember to come often~~~
Guest User
Superior Queen Room
Stayed in Apr 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on May 12, 2024
Came to Xiamen to watch Lao Xue's concert, the newly opened hotel, the sanitary environment is impeccable, the Atour experience is very good! !
Original TextTranslated by Google
Response from Property: 【🚌演唱會期間享免費穿梭巴士】每一份喜愛,都是來自心靈深處的微笑和感動;能意讓您滿和幸福,是我們的心願,我們會繼續努力,感謝您的支持哦~
Guest User
Elegant Double Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 11, 2024
The service is super good and considerate. The room is also very clean. They thoughtfully prepared concert commemorative tickets and stickers. After the concert, the hotel also prepared supper. I was very satisfied!
Original TextTranslated by Google
Response from Property: 【🚌演唱會期間享免費穿梭巴士】朵兒一早就看到您的點贊,朵兒的心瞬間陽光普照,感謝您的選擇與點贊,每次的相遇朵兒都倍感珍惜,期望下次再遇,也願您的生活能常遇陽光。
Guest User
Elegant Double Room
Stayed in Apr 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 3, 2024
Very satisfied with the service. I like it very much. The facilities are very new. The service is in place. The front desk guy is very enthusiastic. I will stay here again next time I have the chance.
Original TextTranslated by Google
Response from Property: Thank you for your careful review. I am really happy to see your satisfactory review information. Atour is a humanistic hotel based on reading and local photography. It believes that guests are family members. I believe you must have felt the enthusiastic service of Duoer. Duoer treats every guest who comes to Atour like a family member with all their efforts! Duoer will definitely show you a better self and stay by your side. Remember to come often~~~
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 2, 2024
Facilities: Very clean
Hygiene: Very hygienic
Environment: Good and comfortable environment
Service: Excellent service
Highly recommended, very cost-effective, thank you for the gift
Original TextTranslated by Google
Response from Property: Thank you for your affirmation of Duoer. I believe that every encounter in life is fate. I am very happy to leave you with good memories after we part. It is Duoer’s greatest wish to bring you and other guests a better stay experience. I wish you a happy life!
Guest User
Elegant Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 17, 2024
I stayed for 4 days and 3 nights in total. The room was very clean. When I was on a business trip or took my wife and children out to play, Atour was usually my first choice! There were suppers at night, and the breakfast was also quite good. It was a newly renovated store with convenient parking. I was quite satisfied with the service at the front desk. A handsome guy explained it to us! They were busy but also very patient! When I checked out, the lady also gave candy to the children and hot mineral water, which was full of details! All takeouts were delivered to the room by robots.
Original TextTranslated by Google
Response from Property: When I first met you, it was like an old friend returning. Even a spring breeze of ten miles is not as good as your recognition. We are very happy to receive your five-point praise and recognition. There is no best, only better! We will continue to work hard and keep moving forward! Looking forward to meeting you next time, we wish you a happy life~
Luyaowww
Elegant Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 13, 2024
Hygiene: Very clean. Very good service
Original TextTranslated by Google
Response from Property: Atour, there is always unexpected warmth... Thank you for the 5-point praise. Atour believes in neighborly service. When friends come from afar, we will serve you a cup of hot tea, so that you can feel the warmth and enthusiasm from your neighbors during your journey, and you can also gain the warmth and touch of home on the road; Atour, the fourth space, will accompany you~
Guest User
Elegant Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 29, 2024
It was my first time staying at Xiang'an Atour Hotel. The attitude of the hotel staff was comparable to that of a five-star hotel, attentive and considerate! The hotel also had midnight snacks after 9:30 p.m., and I ate and drank a lot every day during the trip. It was so comfortable to drink some porridge before going to bed! The lobby has a strong cultural atmosphere, and there are many books to borrow, which feels a bit like a book bar... The overall feeling of this stay is still good, and I look forward to seeing you next time!
Original TextTranslated by Google
Response from Property: Dear Duoer, thank you very much for your trust. Duoer feels very honored to serve you. It is Duoer's responsibility to meet you here and provide you with a safe and comfortable environment!
Guest User
Elegant Double Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
The stay at Atour was very comfortable. The room was spacious, the decoration style was modern and simple, the TV projection at night was very atmospheric, the breakfast variety was rich in the same hotel, the taste was very good, special mention to the auntie who cooked noodles, the shacha noodles were super nice, I saw the auntie making them by hand, I quickly came to try them, the service was very warm and sincere. I thought the hotel's late night porridge was only porridge and side dishes, but I didn't expect there were some steamed and fried food. After working all day, it was very comfortable to come back and eat something light, not bad. There are also free laundry + drying services and food delivery robots. In short, it was a very good experience (✿◡‿◡).
Original TextTranslated by Google
Response from Property: Hello dear Duoer, thank you very much for your trust. Duoer feels very honored to serve you. It is great to meet you here and provide you with a safe and comfortable environment. Duoer looks forward to meeting you again. See you there~
Guest User
Elegant Double Room
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 17, 2024
This time I booked a king-size bed room for myself. My friends who came to help with the reservation all praised it. They were very satisfied with everything from the hotel lobby to the front desk and the room. The hotel's small details are well done. The small drinks in the refrigerator are free, and there are thoughtful drip coffee and small cookies. Paper cups are also provided. The hotel's mineral water is unlimited. There is a dryer in the laundry room on the first floor, so you don't have to worry about clothes not drying. Another thoughtful service is that the front desk can help wash clothes and then dry them and send them back to the room. The hotel has free midnight snacks until 23 o'clock. The hotel also has many varieties of breakfast, which are quite rich. Breakfast can be eaten until 11 o'clock on holidays. It's almost like eating lunch together. This is great, because many hotels are out of food at 9:30, this detail is great. In short, I am very satisfied.
Original TextTranslated by Google
Response from Property: I am so excited to see your recognition of Duoer. It is hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, without any glitz. Your feelings are our affirmation and encouragement. We will continue to work hard to make more families like us. We look forward to your next stay! 😊
Amoyle
Elegant Double Room
Stayed in Dec 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Before checking in, the hotel front desk specifically called to ask what time to arrive at the hotel. Because I was traveling by car, they also told me the driving route, which was really considerate! They also asked about the room requirements. Although it has just opened, there is no smell in the guest room. The front desk buddy arranged a room facing the community. When the window is opened, you can breathe the fresh air of the community greenery. The scenery is good and the ventilation effect is good. Recommendation index ⭐️⭐️⭐️⭐️⭐️
Original TextTranslated by Google
Response from Property: Drink a cup of tea with you, I hope you can come back to Duo's home often. Duo'er thanks you for your support, I love you
Guest User
Elegant Double Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
The hotel is very good. The whole stay experience was very pleasant. The front desk and room service were quite enthusiastic. The layout of the room was simple and refreshing. It had all the facilities. There was no peculiar smell in the room. There was fragrance on the floor. It felt very good. Although the hotel is close to the road, it is rare to find such a quiet room. The soundproofing effect is great. The window glass of this hotel is very thick. It seems that the owner is willing to spend money. It is rare to have a good sleep after playing. I will stay here next time!
Original TextTranslated by Google
Response from Property: Seeing your recognition of Duoer, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you. We use the best and most practical things to make your experience warm and stress-free, without any glitz. Your feelings are our affirmation and encouragement. We will continue to work hard to make more families like us.
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 7, 2024
The service of this hotel is really great. The staff is very friendly and helpful. They can meet my needs in time. The room is also very clean and comfortable. I originally booked a twin room, but because my friend couldn't come due to something, I asked the front desk if I could change to a king-size room. The front desk agreed very quickly and arranged a 2m king-size bed for me. It was very comfortable to sleep. I was afraid of noise before, but the room I stayed in was not noisy. There is a laundry room and gym on the first floor of the hotel, which feels very comfortable. Before going out to work, I casually asked the front desk if they could help with the laundry. Unexpectedly, they agreed and helped hang the laundry at the door of the room. I have to say that the service is great.
Original TextTranslated by Google
Response from Property: Dear Duoer, thank you very much for your trust. Duoer feels very honored to serve you. It is Duoer's responsibility to meet you here and provide you with a safe and comfortable environment!