Xi＇an Hotels with Swimming Pools

First trip to Xi An and I am so glad that I booked Sheraton as for my stay here! The room is fully equipped with all the things that we need. Location wise, it is very convenient with an underground train station just next to it. Scenic spots are also just down the road! Will definitely recommend Sheraton to others.

An amazing hotel situated in a great location. The staff were incredible, in particular Jack and Andy, they couldn’t help me any more than they did.. Due to flight delays I was given a free 4pm check out, free upgrade on arrival and the breakfast was amazing, loved this place!

I am taking 3 boys with me for a two days family trip in Xi'an. The hotel is in a prime location, walking distance to local tourism attractions in walking distance. It's next to the Shanxi province government building. The square in front of the government building has a music fountain which will blow water more then 10 stories tall. This is fantastic. The rooms are big and clean, breakfast has both eastern and western styled food which was rated the best breakfast they had in China by the 3 boys. We were trying to eat at the famous muslin street but find it too hard to enjoy due to the huge crowd even during the rain. We found a local chain food store next to the hotel is our favorite, it is called 秦晋味道. We visited the Terracotta Army and Shanxi history Museum. They are so famous that there are huge crowd. It's like trying to get on the subway during rash hours in Tokyo. But there is a hidden treasure that is much worth than the Terracotta Army. It is called Mausoleum Museum of Bronze Chariots and Horses. This one is included with the purchased tickets of Terracotta Army. Not many people go there due it is 1 KM away and there is a long walking to reach the exhibit as well. The level of technologies used are amazing. It's a shock for us. The hotel is required by the government to collect both the passport and VISA information. So be prepared. I will use this hotel again for my next trip.

My recent stay in Hilton Xi’an with my wife and two sons was absolutely fantastic, thanks to the exceptional service provided by the hotel staff. We encountered an issue with an online purchase during our trip, and the staff went above and beyond to assist us. Kitty was incredibly kind and patient in helping us arrange the return of the goods, and Jones stepped in to help us purchase the item from another platform. Their proactive and thoughtful approach made a potentially stressful situation so much easier to handle. Additionally, the hotel granted us a late check-out, knowing that our flight was scheduled for late in the evening. This thoughtful gesture gave our family the comfort and flexibility to enjoy our final hours in Xi’an without rushing. Every staff member we interacted with was genuinely helpful and attentive, making us feel truly welcomed and cared for. Their warmth and professionalism turned our trip into a memorable experience, and we are deeply grateful for their efforts. I highly recommend this hotel to anyone visiting Xi’an. It’s not just a place to stay—it’s a place where you’ll feel supported and valued. Thank you to the entire team for making our trip so special!

If you want an awesome view and beautiful photos, this is a place for you. Very comfy room, spacious, soft bed, western design, details as soaps, or colors they use, it's a proper European feeling. Same goes for a breakfast, you can still choose Chinese stuff, but we enjoyed Western options ( special accent on cheese in olive oil and little focaccias). Very pleasant and helpful stuff in a dinning room. Also Igor, at a reception desk, who was more than kind and helpful with some requirements we had. And yes, English speaking reception desk with a foreign stuff, same as in a dinning room, THAT was a dramatic change after experiences we usually have in China. A hotel is not a brand new, but somebody really invested in a design and rethink how things should work here. Not close to shops, you will have to walk for about 2km if you want something. Or just order delivery, or a cab. It doesn't feel as Xi'an, at least not Gaoxin where we live. All together, our staycation was great, we would go there again.

This hotel is at a superb location just next to 不夜城. However, to go to Metro need a long walk. Breakfast has wide selection of food. Bed is very comfortable. We also tried the buffet dinner which is great. Also visited the free ticket to basement museum which is quite a good scale and collections. Truly enjoyed our 3 night stay at this hotel. Highly recommended although price is not cheap.

I must say that it beyonds expectation for Gran Melia hotel, particularly Manager Berry, she works with excellence service mind. The first time I go traveling in XiAn with my elder mom. It is quite complicated to take care her. But this hotel is the right answer, specially Miss Berry who understands our needs well. Full breakfast buffet with various food and wider room with balcony is perfect for us. I must recommend this hotel to my friends and suggest them to book premium room too.

My wife and I decided to visit Xi'an for her birthday from November 30th to December 4th, 2023, and we chose to stay at the Grand Hyatt Xi'an during that time. In short, it is an exceptional hotel, offering super delicious breakfast with a wide variety of both Western and Chinese dishes. The staff is incredibly friendly and accommodating. For examples, the gentleman in the front door of the hotel always welcomed us with very beautiful smile, the lady who took care of our room every day, displaying meticulous attention to detail that never failed to surprise us. The employees at the Italian restaurant were exceptionally kind, going above and beyond to provide extraordinary care and respect. When they discovered it was my wife's birthday, they surprised us with a small cake, decorated our table with balloons, and even offered us complimentary cocktails. Furthermore, the staff in the Lounge went out of their way to help me arrange a surprise birthday cake for my wife. They decorated the table with great care and passion, and even presented her with a thoughtful gift and a postcard, sharing their kind wishes with us. I almost forgot to mention that they also surprised me by offering a birthday cake when I was in my room. So, we ended up with three birthday cakes in one night that gave us the opportunity to share our joy and share a slice of happiness with the incredible staff. These are just some examples of their great team of their staff. Without doubt, I would highly recommend this hotel if you are planning to visit Xi'an.

I had a wonderful experience during my stay at this hotel. The customer service was exceptional, especially at the hot springs. The staff were attentive and went above and beyond to ensure our comfort. A special mention to the manager, Roland, who was incredibly helpful throughout our stay. He could speak English fluently, which made our experience so much smoother. This level of service is a bit different from some of the other Chinese hotels we’ve stayed at. I highly recommend this hotel for anyone looking for a relaxing and well-supported stay.

We had a fantastic stay at the hotel. The staff are incredibly friendly and went out of their way to make our stay extra special. A big thanks to Royce, Qiao, Scarlet and Nina for making us feel so welcome and providing us with all the information we needed for our trip. The 17th floor housekeeper, Xiang xiao e, made our room super clean and felt just like being at home. The hotel is conveniently located and there is a metro station right next door. It is very easy to get to all the attractions. I highly recommend having breakfast at the hotel. There's a huge variety of food to choose from and the signature hot dry spicy noodles are delicious.