Rujia business travel hotel (Xi'an Dayan Pagoda Datang sleepless city history museum store)

Room 212 is a corner room. It is very depressing and narrow. It is very uncomfortable. A room of this size is used as a family room. It shows that this business philosophy is not service first. The main thing is to ask guests not to come next time and not to worry about it. I was deceived by the selling point of this area. After shopping around, I found that there are many hotels in this area. The extremely small rooms are shown in pictures.

I booked it thinking that it was Home Inns, but I was disappointed. Where did these good reviews come from? First of all, I made a note when booking. If the sleep quality is poor, you need to arrange a non-smoking and quiet room not facing the street and not close to the elevator. But I was rejected by the hotel, saying that it could not meet the demand. Are these demands excessive? Isn't this the most basic requirement for a hotel? Then I called the hotel again to ask for arrangements. The front desk said they would arrange it, but when I arrived at the hotel, they ignored my needs. If you don't want an elevator room, I will arrange it for you at the elevator entrance. If you don't want to face the street, I will arrange for you to live in a street-facing room. As a result, there were people coming in and out in the middle of the night, some screaming, and the sound insulation was ridiculously poor. The room was small, the air conditioning was ineffective and it was extremely hot. Moreover, there is not even a place to hang clothes in the room. You are a business hotel and you don’t even have hangers to hang clothes. Is that reasonable? Is it reasonable to ignore the needs of customers and arrange a room type that customers don’t like? So how do you get good reviews? Ctrip’s current evaluation system has no reference value at all.

The air conditioner was not cooling, and the maintenance staff were off duty and the room was full. They ignored it and agreed to change the room until Ctrip intervened. However, they were still reluctant, claiming that the control panel was distorted. In fact, the temperature had dropped to lower than the actual temperature. It's just that the temperature display is wrong, but the room is clearly not cold at all. The original purpose of the call back the next day was to understand the customer experience, but the result was that they were still arguing that they would change the guest's room in time if there was a problem. The actual situation was that they simply ignored it without Ctrip's intervention, and once again emphasized that maintenance The staff only repaired the panel, but the air conditioner was not broken, as if I was lying. This is completely inconsistent with Home Inns, which claims to be a gold standard hotel. Please consider your choice carefully.

The room was very small. Checked in on April 29th and the price soared. Not realistic. The price is half cheaper in 2 days.

住的親子房，房間衞生乾淨，大小合適，離大雁塔，大唐不夜城近。出酒店右轉百步，馬路對面有幾家當地特色飯館，子午張記肉夾饃和虎子水盆羊肉等。建議從西安北站坐4號線到大雁塔站，從B口出來向西直走，第一個紅綠燈路口過去左轉就到了。個人感覺比坐2號地鐵小寨站過去近。

房間很好，有吹飛機，洗浴用品也齊全，一次性牙刷還挺好用。最棒的是位置好，晚上逛不夜城到十點多，人會少一些，早上訂第一場陝西博物館，一開門就進去，趕在旅行團前面先看樓上三號廳。去兩邊地鐵站步行都差不多15分鐘內，選對旅館玩的舒服👍