Xi'an Administrative Center Cloud x Hotel

Good service, convenient parking, close to the subway station, rich breakfast, and my children liked the stay. However, the hygiene details need to be paid attention to. There are also false eyelashes left by the previous guest on the sink. I was shocked when I first saw it...

Heart-warming milk at night: very heart-warming Facilities: Very good Hygiene: The pillows are a bit damp, but everything else is pretty good. Environment: Comfortable, close to the subway and high-speed rail, convenient Service: Jia Ao at the front desk is very considerate and the service is warm Breakfast🍳very good. Atour is the best choice when traveling

Too many flaws 1. In terms of service, late night porridge road? Warm milk? I've never seen this before after staying here for so many days. If you don't have this service, don't mark it out, okay? 2. In terms of facilities, the smell of sweat in the gym is overwhelming, and the fitness equipment is also sticky. I can’t stay there after exercising for a while😑 3. Is it a bit inappropriate for the cleaning lady to come in directly to clean the house while I am sleeping? 4. The price at check-in was 420, and the subsequent premium was as high as 588. I originally thought it was a short-term premium. Is your hotel really up to the five-star price standard? ?

I often go on business trips, so I have a mysophobia. I originally booked a famous hotel with very high reviews. After I checked out the hotel, I saw that the environment and quality differed greatly at the same price. The rooms in this hotel were clean, neat and well-equipped. After shopping in the evening, I went back tiredly to have a cup of black tea and snacks, which was very refreshing. The black tea provided in the room is good and worthy of thumbs up👍.

Atour has always been my first choice hotel for business trips. This is the case in many places across the country. There are almost no negative reviews. But this store makes me have to complain a few words, an unprecedented experience. It was late when we arrived at the hotel. I searched around for this hotel. I have stayed at this hotel before and had a good experience. Although there was only one room with twin beds left, I decided to book it just to have a good rest. After arriving at the hotel and checking in, the process was very un-Atour. The two guys at the front desk didn't know what they were talking about. They seemed like newbies and very unskilled. Of course, this can be ignored. When I entered the room, I felt bad. I put my bag down and was about to grab a bottle of water when I saw the scene on the desk. The same thing happened when I walked to the TV table. When I walked to the bed, the floor was really sticky. It breaks me down. I called the front desk and told me that they asked the cleaning lady to take care of it. After I refused, they told me to change rooms. After changing rooms, I still felt that some details were not handled well, but that was all. The weather was hot and the air conditioner had no cold air. I just made do with it for one night and decided to check out the next day and switch to another Atour hotel.