Xi'an Administrative Center Cloud x Hotel

Good service, convenient parking, close to the subway station, rich breakfast, and my children liked the stay. However, the hygiene details need to be paid attention to. There are also false eyelashes left by the previous guest on the sink. I was shocked when I first saw it...

The room is clean, but there are some hairs on the bed The room is very large and spacious, with an entrance hall and a dressing room. Room lighting design is unreasonable Bathroom and bathroom linkage The bathroom and the bedroom only have one transparent glass window. When I go to the toilet, the whole room is lit up.

Too many flaws 1. In terms of service, late night porridge road? Warm milk? I've never seen this before after staying here for so many days. If you don't have this service, don't mark it out, okay? 2. In terms of facilities, the smell of sweat in the gym is overwhelming, and the fitness equipment is also sticky. I can’t stay there after exercising for a while😑 3. Is it a bit inappropriate for the cleaning lady to come in directly to clean the house while I am sleeping? 4. The price at check-in was 420, and the subsequent premium was as high as 588. I originally thought it was a short-term premium. Is your hotel really up to the five-star price standard? ?

The hotel has a great location and convenient transportation. The rooms are very clean. The air conditioning and heating effect is very good, the breakfast is rich and varied, and the staff's service is thoughtful, which makes people feel very comfortable and creates a home feeling for me. When I checked out, the front desk guy gave me a bottle of warm water. This hotel is the first choice for your next trip

Atour has always been my first choice hotel for business trips. This is the case in many places across the country. There are almost no negative reviews. But this store makes me have to complain a few words, an unprecedented experience. It was late when we arrived at the hotel. I searched around for this hotel. I have stayed at this hotel before and had a good experience. Although there was only one room with twin beds left, I decided to book it just to have a good rest. After arriving at the hotel and checking in, the process was very un-Atour. The two guys at the front desk didn't know what they were talking about. They seemed like newbies and very unskilled. Of course, this can be ignored. When I entered the room, I felt bad. I put my bag down and was about to grab a bottle of water when I saw the scene on the desk. The same thing happened when I walked to the TV table. When I walked to the bed, the floor was really sticky. It breaks me down. I called the front desk and told me that they asked the cleaning lady to take care of it. After I refused, they told me to change rooms. After changing rooms, I still felt that some details were not handled well, but that was all. The weather was hot and the air conditioner had no cold air. I just made do with it for one night and decided to check out the next day and switch to another Atour hotel.

There is no difference between a house worth 1281 and a house worth 500-600. There is no need to consider houses with a price higher than 600. ‼ ️ Hygienic conditions There is scale in the gap under the bathroom shower room Is there uncleaned dry coffee or juice on the table by the window in the room? Bedding is damp ‼ ️Front desk service Didn’t experience the homely reception at the front desk ‼ ️There is not much difference between 500-1200 houses The room size, bed size, and room layout are all the same! Because I booked it for a friend, I'm sorry to give too much feedback when checking out. Seriously, don’t consider the rooms at Atour that cost more than 600. This is the first time such a serious and disappointing submission comment