No.200 Tuanjie South Road, Yanta District, Xi'an, Shaanxi, 710077, ChinaView Hotel Details
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Citadines Gaoxin Xi'an Guest Reviews
4.7/5
Outstanding
340 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(340)
Positive reviews(331)
Reviews with photos/video(48)
Great value for money(26)
Delicious breakfast(25)
Friendly front desk staff(20)
Large rooms(16)
Perfect for kids(9)
Parking difficult(9)
Awesome kitchen(8)
Stayed multiple times(4)
Negative reviews(9)
C K Lau
Single Room Apartment (Double bed) (Kitchen)
Stayed in Dec 2024
Family
4 review
4.0/5
Very Good
Posted on Jan 17, 2025
The quality of the service apt matches the price point. Counter staff service level is lower than other higher end hotels
Response from Property: Thank you very much for taking the time to tell us about your experience at Xi'an Zhongjian Citadines Gaoxin Serviced Apartments! We are sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies and we will continue to strengthen staff training. At Ascott, we strive for continuous improvement and hope to provide every customer with a high level of experience, so your feedback is very important for our improvement. Thank you very much for your patronage and telling us about your experience. All members of Xi'an Zhongjian Citadines Gaoxin Serviced Apartments hope to have the opportunity to provide you with better services in the near future, and also welcome you to patronize Ascott's serviced apartments again.
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Zhiqiang
Deluxe Suite - 2-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Clean and spacious rooms. The location is good and there are restaurants located within walking distance to the hotel. My family had a good stay at the hotel.
Response from Property: Thank you for your patronage and comments! As a member of the Citadines brand under the Ascott Group, the world's largest serviced apartment operator, we are pleased to learn that you are satisfied with your stay in our apartment. All the staff of Xi'an Zhongjian Citadines Gaoxin Apartment Hotel sincerely look forward to your next visit, and also welcome you to patronize Ascott's serviced apartments again!
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哈ZZZZZ
Single Room Apartment (Double bed) (Kitchen)
Stayed in Feb 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Feb 21, 2024
It was perfect, big room, soft bed, easy for foreigners to check in. Room service was really helpful, the microwave worked. Bathroom was clean and spacious. Hot water worked just fine. is directly located next to many helpful stores. Highly recommend
Response from Property: Dear guest, thanks for your staying with Citadines Gaoxin Xi'an! We're appreciated for your detailed and thoughtful comment, it's a great motivation for our progress! Hope we could welcome you again soon~
ESTELLA
Deluxe Suite - 2-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Jan 2024
Family
16 review
4.7/5
Amazing
Posted on Feb 15, 2024
Very good hotel apartment. Just it's a little bit far with tourist monuments. But there are many restaurants beside the hotel. You are in a local atmosphere. Recommend!
Response from Property: Thank you for your patronage and detailed review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's serviced apartments again!
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Guest User
Deluxe Suite - 1-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Dec 6, 2024
Great .
Response from Property: Thank you for your patronage and review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's service apartments again!
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Anonymous User
Single Room Apartment (Double bed) (Kitchen)
Stayed in Sep 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 7, 2022
Very nice hotel with a large kitchen.
Response from Property: Thank you for your patronage and detailed review! As one of the Citadines brand members of Ascott Group, the world's largest service apartment operator, we are pleased to learn that you are satisfied with your stay in this apartment. All staff of Citadines Xi'an Zhongjian High-tech Service Apartment sincerely look forward to your next visit, and welcome you to patronize the service apartments under Ascott again.
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GianfrancoBianchi
Single Room Apartment (2 beds)
Stayed in Mar 2023
Business travelers
94 review
3.0/5
Posted on Jun 2, 2023
Just ok!
Response from Property: Thank you so much for taking the time to tell us about your experience at Citadines Xi'an Zhongjian! It is a pity that we failed to meet your expectations. Please allow us to express our sincerest apologies to you. We will continue to strengthen staff training. At Ascott, we strive for continuous improvement and hope to provide a high level of experience to every customer, so your feedback is very important for us to improve. Thank you very much for your patronage, and let us know your experience. All members of Citadines High-tech Service Apartment in China Construction hope to have the opportunity to provide you with better service in the near future, and welcome you to patronize Ascott again service apartment!
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VALERII07
Deluxe Suite - 1-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Jan 2025
Family
13 review
5.0/5
Outstanding
Posted on Jan 8, 2025
Excellent hotel! Our family really liked it. Spacious room (there is everything for temporary stay of guests with a small child), clean. Close location to attractions. Delicious breakfasts, very friendly staff.
I want to come back again. Thank you!!!
Original TextTranslated by Google
6/13
Response from Property: Спасибо Большое!感謝您的惠顧和詳細點評!作為全球最大服務公寓營運商——雅詩閣集團旗下的馨樂庭品牌成員之一,我們很欣慰地獲悉您在本公寓住得滿意。西安馨樂庭高新公寓酒店全體員工真誠期待您的下次光臨,同時也歡迎您再次惠顧雅詩閣旗下的服務公寓!
Wodeqingxu
Deluxe Suite - 2-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Oct 2024
Family
44 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Very suitable for a family trip, but the parking space is a little less. Although the breakfast is not very varied, it can be eaten until 12 o'clock, which is very good. The auntie cleans very carefully. Five-star praise
Original TextTranslated by Google
Response from Property: Thank you for your patronage and detailed review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's service apartments again!
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Daxiongbaodianhaowai
Single Room Apartment (Double bed) (Kitchen)
Stayed in Sep 2024
Solo travelers
25 review
4.5/5
Great
Posted on Sep 21, 2024
The apartment is about 8 minutes by bike from Yanpingmen Subway Station Line 3. It is located in the Yanta District, which is rich in culture and has many outstanding people. The room is clean, but there is only a public self-service laundry room, no bathtub, and the shower water is relatively small; the kitchen operation room has no partitions and is only suitable for making cold meals and coffee. There is an Electrolux refrigerator; the room is not very soundproof, and you can hear people talking in the corridor and closing doors. The breakfast is OK, with some general categories. The hot station provides rice noodles, which lacks a bit of Xi'an characteristics. However, there are many restaurants around
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Original TextTranslated by Google
Response from Property: Thank you for your patronage and detailed review! As one of the Citadines brand members of the Ascott Group, the world's largest serviced apartment operator, the relevant issues you have reported have been conveyed to the relevant departments and we will make corresponding improvements. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's service apartments again!
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Guest User
Deluxe Suite - 2-Room (Kitchen+Washing And Drying Machine+Refrigerator)
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The room is very good. It's my first time booking. I searched a lot of hotels and apartments in Xi'an online and finally chose Citadines. It feels great to live here! The room is spacious, well-equipped, and the breakfast is also very good. The hotel gym is also well-equipped and you can exercise.
The most satisfying thing is that the hotel's rooms and room types are very spacious. You can cook and wash clothes by yourself, which is very convenient. I strongly recommend that you choose to stay here when you come to Xi'an with your family.
And I have to add that there are many dining options downstairs, which is very convenient. There is also a large supermarket.
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Original TextTranslated by Google
Response from Property: 感謝您的惠顧和詳細點評!作為全球最大服務公寓營運商——雅詩閣集團旗下的馨樂庭品牌成員之一,我們很欣慰地獲悉您在本公寓住得滿意。西安中建馨樂庭高新公寓酒店全體員工真誠期待您的下次光臨,同時也歡迎您再次惠顧雅詩閣旗下的服務公寓!
Guest User
Single Room Apartment (Double bed) (Kitchen)
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Environment: Very good
Service: Considerate
Facility: Complete
Original TextTranslated by Google
Response from Property: Thank you for your patronage and comments! As a member of the Citadines brand under the Ascott Group, the world's largest serviced apartment operator, we are pleased to learn that you are satisfied with your stay in our apartment. All staff of Xi'an Zhongjian Citadines Gaoxin Apartment Hotel sincerely look forward to your next visit, and also welcome you to patronize Ascott's serviced apartments again!
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Kerwin D. Zhou
Single Room Apartment (Double bed) (Kitchen)
Stayed in Jun 2024
Couples
73 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The room is very clean, and you can cook. The facilities are complete. There is also a pool table and a gym in the public area. The environment is also very good, the entertainment facilities are complete, and the service is very considerate?
Original TextTranslated by Google
Response from Property: Thank you for your patronage and detailed review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's serviced apartments again!
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Guest User
Single Room Apartment (Double bed) (Kitchen)
Stayed in Nov 2024
Business travelers
18 review
3.0/5
Posted on Dec 2, 2024
Apartment-style room, average hardware facilities, ok hygiene, the most unsatisfactory thing is that there is no trash can even a bag to put the trash in, the only good thing is that it is convenient to eat around,
Original TextTranslated by Google
Response from Property: Thank you for your comments and suggestions. Since we advocate a plastic-free and green environmental protection concept, disposable garbage bags are no longer used in the room. You can throw the waste directly into the trash can and we will clean it up for you in time. As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's service apartments again!
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Guest User
Single Room Apartment (Double bed) (Kitchen)
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Facilities: Complete facilities
Hygiene: clean and tidy
Environment: warm environment
Service: warm and thoughtful
Original TextTranslated by Google
Response from Property: Thank you for your patronage and detailed review! As a member of the Citadines brand of the Ascott Group, the world's largest serviced apartment operator, we are pleased to know that you were satisfied with your stay in this apartment. All staff at Citadines Xi'an Zhongjian Hi-tech Apartment Hotel sincerely look forward to your next visit, and welcome you to patronize Ascott's service apartments again!