GreenTree Inn (Xi'an Railway Station, Airport Bus, Wulukou Metro Station) Reviews
GreenTree Inn (Xi'an Railway Station, Airport Bus, Wulukou Metro Station)
Dongliu Road, Wulukou Intersection, Xincheng District, Xi'an, Shaanxi, ChinaView Hotel Details
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GreenTree Inn (Xi'an Railway Station, Airport Bus, Wulukou Metro Station) Guest Reviews
4.4/5
265 review
Verified reviewsLocation4.4
Amenities4.3
Service4.5
Cleanliness4.3
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All Reviews(265)
Positive reviews(245)
Reviews with photos/video(34)
Easy to get around(36)
Convenient location(26)
Classy environment(21)
Great value for money(20)
Friendly front desk staff(17)
Average sound insulation(8)
Close to train station(8)
Many amenities(6)
Negative reviews(20)
Anonymous User
Stayed in Dec 2023
Solo travelers
24 review
Outstanding
Posted on Dec 23, 2023
Amazing location next to railway station 10mn walk amd 4mn walk fm metro station.
Super clean hotel. Good heating, and amazing bathroom.
Overall very clean and well maintained.
Thank you for the staff at the reception they are amazing. Super helpful. Thank you for the lady who helped me book my visit to the mausoleum.
I would recommend everyone that hotel.
Thank you ctrip.
Response from Property: Dear international friends, welcome to Xi'an, the millennium old capital of China. From your evaluation, we can see that your stay experience is still very good. The lady who helped you book tickets wishes you a happy and enjoyable trip to China! I hope you can return to your lovely country and happily share your trip to China with your friends. Wishing you a Merry Christmas! Happy New Year!
Nastaminka
Stayed in Jun 2024
Solo travelers
3 review
Great
Posted on Jun 13, 2024
+convenient location next to subway and railway station
+24h desk
+price
+friendly staff
+free luggage storage
-smoking is allowed((( therefore my room smelled badly. And it doesn’t have a window(((
Response from Property: Dear international friends, welcome to Xi'an, the millennium old capital of China. From your evaluation, we can see that your stay experience is still very good. The lady who helped you book tickets wishes you a happy and enjoyable trip to China! I hope you can return to your lovely country and happily share your trip to China with your friends. Wishing you a ii the time !
Liv Kirstine
Discount Queen Room (No window)
Stayed in May 2024
Couples
6 review
Outstanding
Posted on Jun 19, 2024
We stayed here for 3 nights and really enjoyed it. The hotel is located inside the old city walls and very close to the metro so you can easily reach the sights in Xi’an. There are also quite a few restaurants and a supermarket in the area.
The room was great, it was spacious with a comfortable bed and a nice and clean bathroom.
The staff was friendly and helpful though they didn’t speak English.
Overall a great stay and very good value for money. We’d love to stay here next time we visit Xi’an.
Response from Property: Not being able to speak English is our disadvantage, but we have translation software to help. I still hope you will stay here next time you come to Xi'an, and wish you a pleasant journey.
Anonymous User
Discount Queen Room (No window)
Stayed in Nov 2023
Solo travelers
22 review
Outstanding
Posted on Nov 8, 2023
The rooms I booked are economical as the windows are facing hotel corridor, which I didn't mind. Excellent and helpful front office staff as they help me store my bi cycle box on Level 7 as I visited Huashan. They also assisted me with push cart to the Airport SHUTTLE Bus. Top class service and great value. Very clean rooms.
Response from Property: Looking forward to seeing you again next year, and wishing you a perfect start on your trip to Xinjiang in February~~·
Guest User
Discount Queen Room (No window)
Stayed in Apr 2024
Solo travelers
7 review
Great
Posted on May 30, 2024
Very good location close to down town and metro stion just less than 5 minutes , many small food and grocery stores near by.
Response from Property: It's really great to receive your praise! Hope you come to XI'an, China again in the future!
Janire
Discount Queen Room (No window)
Stayed in Nov 2023
Couples
4 review
Outstanding
Posted on Nov 26, 2023
The room is clean, the staff is nice and the hotel is nearby a metro station.
Response from Property: It's really great to receive your praise! Hope you come to XI'an, China again in the future!
Bram Dereeper
Stayed in Apr 2023
Solo travelers
3 review
Amazing
Posted on May 4, 2023
Great location near 2 metro lines, very easy to reach all points of the inner city! Room was clean. The door was not very soundproof.
Guest User
Guestroom (2 beds) (Small window)
Stayed in Sep 2023
Friends
5 review
Outstanding
Posted on Dec 15, 2023
Clean and good location, will book again
Response from Property: It's really great to receive your praise! Hope you come to XI'an, China again in the future!
Syeda Fatima Tanweer
Guestroom (2 beds) (Small window)
Stayed in Dec 2023
Solo travelers
1 review
Very Good
Posted on Mar 19, 2024
Good service.
Alessandra Costa
Discount Queen Room (No window)
Stayed in Jul 2021
Couples
10 review
Posted on Jul 12, 2021
TERRIBLE HOTEL! I arrived there with my husband super late! Almost midnight. We were so tired from the trip, and they told us to look for another hotel because they DONT ACCEPT FOREIGNERS!!!!!! Can you imagine? 23:50 going around the city looking for another hotel with our luggage’s?? I had already paid for the hotel and they clearly didn’t want to accept up. We tried to show them our passports showing that we have been in China for more than two years straight, our visa, our green code and they didn’t want to see ! They just said no !!!!!!
Response from Property: Dear guests: Hello, thank you for choosing to stay at GreenTree Inn Wulukou Metro Station and commenting on the hotel. Dear, I'm sorry for not giving you a pleasant check-in experience. On the day you checked in, the front desk of the hotel informed you that the hotel's foreign guest system was upgraded and could not upload your documents. According to the regulations of the Public Security Bureau, the front desk of the hotel also recommended you. If you do not agree to other hotels, the hotel will contact the police at the police station to handle the check-in problem for you. This has nothing to do with the health code and the fact that you have been in China. Once again, all the staff of the hotel would like to express our sincere apologies to you. GreenTree Inn, waiting for you to go home! I wish you a good mood every day! Hotel Location: Located at Wulukou Line 1 Subway Station Exit D, go north (to the railway station) for 50 meters
Anonymous User
Queen Room
Stayed in Jul 2023
Other
1 review
Outstanding
Posted on Jul 12, 2023
Google
Duzzy
Queen Room
Stayed in Jul 2021
Solo travelers
23 review
Outstanding
Posted on Jul 19, 2021
Excellent location, especially if you need a bus or the train station
Response from Property: Dear guest, hello, thank you very much for your praise. Xiaoge is very honored. Your praise is the biggest affirmation to me. I don’t expect three meals a day and four seasons. I just hope that you will be as happy as you are in the future. Lattice looks forward to your next visit. GreenTree Inn, just feel it! Hotel Location: Located at Wulukou Line 1 Metro Station Exit D, go north (to the railway station) for 50 meters and turn right (eastward) at the first alley (Dongliu Road), and you will reach the hotel after 100 meters.
Guest User
Discount Queen Room (No window)
Stayed in Apr 2024
Business travelers
2 review
Outstanding
Posted on Apr 17, 2024
The room is clean, the facilities are complete, the environment is beautiful, the service is very enthusiastic, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to uphold the concept of customer first and service first, continuously improve and optimize services and various facilities, and provide every guest who stays in the store with a better and more intimate stay experience. Looking forward to your next visit, I wish you a happy life! GreenTree Inn is just a feeling. Hotel location: Located at Wulukou, exit D of Line 1 and Line 4 subway station, walk north (towards the railway station) for 50 meters, turn right (towards the east) at the first alley (Dongliu Road), and reach the hotel after 100 meters
Guest User
Discount Queen Room (No window)
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Apr 5, 2024
The location of the hotel is very close to Wulukou subway station. The room is clean, hygienic and meticulous, and the inquiry service is in place. Like it 👍🏻
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your support and trust in us. Every need of our guests is the direction we strive for. We will maintain good hospitality etiquette and serve you wholeheartedly! GreenTree Inn just needs to feel. Hotel Location: Located at Wulukou Line 1 Subway Station Exit D, walk 50 meters north (in the direction of the train station) and turn right (east) at the first alleyway (Dongliu Road). After 100 meters, you will reach the hotel~~
Guest User
Discount Queen Room (No window)
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Mar 30, 2024
The hotel can also store luggage for free, and there is a free laundry room. The parking lot is at the entrance. Lines 1 and 4 are just out the door. There is also a bus station. The transportation location is convenient. Check-in is very fast and there is no deposit. In short, I recommend it to everyone. , it’s quite economical anyway.
Facilities: good
Hygiene: very clean
Environment: Comfortable
Service: Very good
Original TextTranslated by Google
Response from Property: Dear guest, I have just received your valuable praise. Thank you for your appreciation and care! We are glad that you were satisfied with your overall impression of our hotel. We will continue to work hard to improve details and provide more convenient services and high-quality facilities to bring you and other guests a better experience. Thank you again for your support and encouragement! Hotel location: Located at Wulukou Line 1 subway station Exit D, walk 50 meters north (in the direction of the train station) and turn right (east) at the first alleyway (Dongliu Road). After 100 meters, you will reach the hotel.