No.36 South Guangji Street, Beilin District, Xi'an, Shaanxi, 710000, ChinaView Hotel Details
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1 night
Feeling Hotel Guest Reviews
4.6/5
Very Good
2719 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(2719)
Positive reviews(2640)
Reviews with photos/video(1205)
Friendly front desk staff(480)
Awesome amenities(457)
Delicious breakfast(404)
Excellent afternoon tea(159)
Has play area for children(140)
Close to amusement park(134)
Perfect for kids(116)
Negative reviews(79)
PONUMA
Cozy Room - Triple Occupancy
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 30, 2024
The Good hotel, clam and quiet, Good food and a lot of food. And the good washing machine (Free). Staffs are service mind .
Response from Property: Dear customer: Hello! I am very happy that you have been deeply impressed by the Bell Tower Flagship Store of the Film Hotel. I also hope that our Bell Tower Flagship Store of the Film Hotel, like this beautiful city, will be the most beautiful part of your memory. There is health tea at the front desk, afternoon tea at noon, and gifts for parting. Making every guest feel at home is our ultimate goal of service. It is our honor to serve you. All the staff of the Bell Tower Flagship Store of the Film Hotel look forward to your next visit!
traveller-blondie
Memory Room (Double Bed)
Stayed in Sep 2024
Couples
7 review
4.5/5
Great
Posted on Oct 30, 2024
Nice staff, pleasant stay. I'd recommend and come back. Free gift received was a nice touch and a great souvenir.
Faabius
Cozy Room - Triple Occupancy
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 23, 2024
It has been a great experience at the hotel. So close to cultural AND party Places, so kidness with us. Really good beds to rest and relax. Really good breakfast. So, it's get my five.
Response from Property: Dear guest, thank you for choosing Filin Hotel Bell Tower Flagship Store, it is a great honor to serve you. We create a "home away from home" for each customer as "the provider and creator of a better life". Thank you for your recognition of the service of Filin Hotel Bell Tower Flagship Store, and look forward to your and your family staying again!
Guest User
memory room (twin bed)
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 24, 2024
I had an extremely pleasant stay at the Philin Hotel in Xi'an. The hotel boasts an elegant environment, complete facilities, and top-notch service. I must especially mention the front desk concierge, Liu Chao, whose warmth and friendliness left a lasting impression on me. I will definitely choose this hotel again the next time I'm in Xi'an. Highly recommended!
Response from Property: Dear guest, thank you for choosing Feilin Hotel Xi'an Bell and Drum Tower Muslim Street Branch! The hotel is located in the center of the Bell and Drum Tower business district, only about 8 minutes' walk from the Muslim Street attractions, and only 700 meters from Guangji Street Station of Metro Line 6. It only takes 20 minutes to drive to the Internet celebrity check-in spots Datang Evernight City and Chang'an Twelve Hours. It is convenient to travel and has many options. Let you enjoy the happy family time without leaving home. Thank you for your recognition of the hotel service staff. We look forward to your visit again!
Guest User
Light Luxury Double Bed Room (Latex Mattress + Sound System Fridge)
Stayed in Oct 2024
Couples
12 review
4.7/5
Amazing
Posted on Oct 29, 2024
The hotel rooms are nicely decorated, the breakfast was very various and big. The receptionists are nice and helpful!
Only the AC was not working in the room.
Nice hotel. No english is spoken. The bathroom was not very clean unfortunately. The bed was very nice and soft. The western breakfast was limited.
Guest User
Light Luxury Double Bed Room (Latex Mattress + Sound System Fridge)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
A very good hotel in a good location. It isn’t a fancy hotel or anything, but it’s great if you don’t plan to stay in your room for too long- a great value for its price.
Staff was helpful (they didn’t speak English but used translation apps to communicate.)
Laura de Torres
Deluxe family room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 17, 2024
We had a pleasant holiday in this hotel. The environment is very quiet and comfortable and it's very close to the attractions. The dining in the hotel is also very good. I especially recommend their breakfast, which is very delicious. In particular, the front desk Xiao Qizi is very good. They have provided me with thoughtful help and meticulous service, store luggage and introduce nearby hotels. The service is excellent, very good.
Response from Property: Dear distinguished guest, thank you for choosing Film Hotel Xi'an Bell and Drum Tower Huimin Street Branch! Film Hotel Bell and Drum Tower South Gate is located in Zhuquemenli, Beilin District, only 5 minutes away from Zhuquemen of Xi'an City Wall and 15 minutes away from Yongningmen. Through Yongningmen, you can go to Xi'an City Wall and experience a journey through ancient and modern times. The hotel's breakfast is mainly a buffet breakfast combining Chinese and Western cuisines, and there are also Xi'an specialties: mirror cake, roujiamo, five-spice spicy soup and oil tea, which allow you to experience the joy of Xi'an cuisine without leaving the hotel. Looking forward to your next trip to Xi'an, better feeling, better life!
Guest User
Light Luxury Double Bed Room (Latex Mattress + Sound System Fridge)
Stayed in Oct 2024
Family
7 review
4.5/5
Great
Posted on Oct 15, 2024
Overall was very happy with the room, with the only drawbacks being a strong odour coming from drain and air conditioning that didn’t seem to cool room down.
Staff were very friendly and helpful. The afternoon tea and kids play area was a nice surprise.
Good location, surrounded by restaurants and close to the wall.
Integer123
Feifan Family Duplex Suite (Dolby Cinema + Fun Party Experience)
Stayed in Mar 2024
Family
6 review
4.7/5
Amazing
Posted on Mar 31, 2024
We were in the huge 2 level suite! It was awesome for our family of four! So much space and storage spots. A great dining table to eat together. Another bathroom and shower upstairs. The one slight downside was it was quite dusty maybe from construction on floor above. No renovation noise during our weekend stay. Breakfast was decent, Chinese options better than western ones IMHO. Coffee better than expected. The staff were super friendly and helpful and let us delay our checkout a bit but I speak Chinese so your mileage may vary.
Response from Property: Dear guest, thank you for choosing Feilin Hotel Xi'an Bell and Drum Tower Muslim Street Branch! The hotel is located in the center of the Bell and Drum Tower business district, only about 8 minutes' walk from the Muslim Street attractions, and only 700 meters from Guangji Street Station of Metro Line 6. It only takes 20 minutes to drive to the Internet celebrity check-in spots Datang Evernight City and Chang'an Twelve Hours. It is convenient to travel and has many options. Let you enjoy the happy family time without leaving home. Thank you for your recognition of the hotel service staff. We look forward to your visit again!
Anonymous User
memory room (twin bed)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
This place was great for our trip. Within the walls but on a calm street is refreshing after exploring the busier parts of Xi'an. Loved the front desk staff they were very attentive and helpful. The plum juice and tea that you can drink in the lobby were delicious. I could have sat there drinking those all day. Lovely hotel!!
Guest User
Light Luxury Double Bed Room (Latex Mattress + Sound System Fridge)
Stayed in Sep 2024
Solo travelers
5 review
3.5/5
Posted on Sep 15, 2024
Decent breakfast and mostly clean room.
The toilet room was old and tiny and the shower was installed in plain sight of the main room.
Great service, fantastic breakfast. Really close to the southern wall entrance and close to bar and night markets. Would stay again!
Karolina&Marek
Light Luxury Double Bed Room (Latex Mattress + Sound System Fridge)
Stayed in Apr 2024
Couples
4 review
4.7/5
Amazing
Posted on May 20, 2024
Terrible view, close to metro, breakfast good
Response from Property: Dear guest, thank you for choosing Feilin Hotel Xi'an Bell and Drum Tower Muslim Street Branch! Feilin Hotel Bell Tower Flagship Store is a resort-style hotel with a parent-child theme that integrates business and parent-child services. The hotel is located in the city center, a 10-minute walk from the Bell Tower and Drum Tower. There is a Starry Sky Garden on the ninth floor of the hotel. There are also old popsicles and Xi'an local specialty drinks for you to drink unlimitedly. I hope you can continue to follow us. , Philin Hotel has always been adhering to providing customers with the most surprising products and the highest quality services.
Guest User
Light Luxury Double Bed Room (Latex Mattress + Sound System Fridge)
Stayed in Jul 2024
Solo travelers
1 review
1.5/5
Posted on Jul 20, 2024
The hotel is 15 min walking to the drum and bell tower. They don't speak English so the communication is difficult for foreigners. The room and the bathroom needed a deep clean, the fridge was dirty and the window didn't close. The breakfast was ok, need to have more fruit variety. I would not recommend this hotel.
Response from Property: Dear guests, thank you very much for choosing Filin Hotel. I am very sorry for the bad experience this trip has given you. Xiaofei will strengthen foreign language training for employees and require each employee to download translation software to ensure good communication with each of our foreign guests and timely resolution of their demands. Hygiene issues Xiaofei attaches great importance to your feedback. Room hygiene has been asked to rectify the room hygiene and clean the room. Every detail is carefully cleaned and strictly inspected to ensure a clean and comfortable living environment for every customer. Facilities and equipment are also provided with special personnel. Maintenance and maintenance, and thank you for your suggestions on breakfast. Our breakfast has three kinds of seasonal fruits, and Xiaofei will continue to optimize it. Thank you again for choosing Filin Hotel and wish you a pleasant trip to Xi'an.