Big House Hot Spring Courtyard Hotel

Big House Hot Spring Courtyard Hotel Reviews

Big House Hot Spring Courtyard Hotel

No.70 Xiguanzheng Street, Xi'an, ChinaView Hotel Details
Big House Hot Spring Courtyard Hotel
Big House Hot Spring Courtyard HotelBig House Hot Spring Courtyard HotelBig House Hot Spring Courtyard Hotel
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Big House Hot Spring Courtyard Hotel Guest Reviews

4.7/5
Amazing
502 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(502)
Positive reviews(491)
Reviews with photos/video(217)
Classy environment(117)
Relaxing hot springs(110)
Delicious breakfast(43)
Perfect for honeymoons(26)
Well designed(18)
Convenient parking(16)
Excellent afternoon tea(10)
Has rooms for families(4)
Negative reviews(11)
Guest User
Duplex Room (Double bed)
Stayed in May 2023
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Jun 4, 2023
Definitely a cozy and comfortable hot spring hotel with neat environment and impressive services, highly recommend to all Xi'An travelers.
Guest User
Duplex Room - Courtyard-View (Double bed)
Stayed in Mar 2024
Friends
1 Reviews
4.7
/5
Amazing
Posted on Mar 29, 2024
The room has large space, fully intelligent system, the hot spring is also very large, and the privacy is high. The butler Xiao Huang takes care of him, he is very considerate and polite, and it is worthy of praise👍🏻
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6/12
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff sincerely look forward to your visit again
Guest User
Stayed in Mar 2024
Couples
17 Reviews
1.5
/5
Posted on Apr 1, 2024
First of all, ants and bedbugs appeared in the room and around the bathtub, and even crawled on me. There were peacocks chirping there at night, which was a bit noisy. Even if I sleep in the house, there will be singing in the next room on the second floor, and the projection is still crooked. Overall it was very uncomfortable. You still need to look more and compare before ordering. It can be said that there is a lot of dust in the yard, so it is better for the store to decorate it.
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Guest User
Stayed in Mar 2024
Business travelers
21 Reviews
5.0
/5
Outstanding
Posted on Mar 26, 2024
The scenery is beautiful and the service is excellent. One-to-one butler service is highly recommended. The room is very large and there are two peacocks outside. The meals delivered are also exquisite and the hot springs are very comfortable to soak in.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff sincerely look forward to your visit again
Guest User
Stayed in Mar 2024
Friends
5 Reviews
5.0
/5
Outstanding
Posted on Mar 20, 2024
The butler Xiao Li's service is very considerate, the environment is very sanitary, the decoration is beautiful, and the peacock is very beautiful. It is the best choice for hot spring bathing. I will come back to experience it next time I have the opportunity. [powerful]
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff sincerely look forward to your visit again
Guest User
Duplex Room (Double bed)
Stayed in Feb 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Feb 15, 2024
Not bad hot spring ♨️ hotel. The room is a duplex bedroom and there is a parent-child tent. There is an open-air hot spring outside. There is also a private hot spring in the courtyard outside the room. It is a sulfur spring. The store claims that it is the same as Yang Guifei’s Tsinghua Palace. I soaked in it for the past two days and went wild🦵
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff of Zhuzhu sincerely look forward to your visit again!
Kittyxiaowanzi
Duplex Room (Double bed)
Stayed in Feb 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Feb 29, 2024
The hotel has a very good environment and is hygienic and clean. The small pavilion has a double bed🛏️, but it can sleep three people in a tata style bed, which is more than enough. Project a large movie on the screen and watch it after the hot spring. It's a super high-end experience. The service from the hotel sister is impeccable. When the temperature outside is minus 3 degrees, the hotel can also arrange for hot pot to be served in the room, and all protective measures are taken so that you can eat with peace of mind. After a long day of playing and being exhausted, this experience was totally a five-star rating. Clean up carefully after eating👍🏻👍🏻👍🏻👍🏻 In addition, if there are any problems, service personnel will be arranged to come over via WeChat notification. The accompanying breakfast is very special and delicious! 💋 The only drawback is that the shower room lacks clothes hanging facilities and the glass door is relatively transparent. This is embarrassing for families with children. Hope this can be improved.
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6/8
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff of Zhuzhu sincerely look forward to your visit again!
Anonymous User
Room - Courtyard-View (Double bed)
Stayed in Feb 2024
Friends
5 Reviews
1.0
/5
Posted on Feb 17, 2024
Let’s not talk about the sanitation environment when we check in after 2 o’clock. The service staff enters the room to put hot spring water and does not even take off their shoes. The +99 yuan milk bath is a 1L box of milk and some faded petals. The projection in the room shows that the light bulb has only life left. 70 hours (I can’t see at all and my eyes will be damaged after ten minutes of watching). The breakfast is like a small tray for prison inmates with some cold mustard and picture scrolls. The meat is instant sausage and fish tofu... I will never come to a B&B again. The place is so bad. There is no guarantee that we will get the five-star service next door quickly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable feedback. We understand how important your experience is to our hotel and we will improve it immediately. If you have any problem with the projection, you can contact the housekeeper for replacement. We divided the breakfast into two parts, one Chinese style is placed on the tray, and there is also a self-service area: yogurt, porridge, juice, vegetable salad, fruit, freshly ground coffee, homemade Omelette, hot milk, black tea, toast, etc. We also hope to hear more details so that we can make targeted improvements. Looking forward to your stay again.
Guest User
Room - Courtyard-View (Double bed)
Stayed in Feb 2024
Family
11 Reviews
5.0
/5
Outstanding
Posted on Feb 5, 2024
The room design is very creative, small in size but fully equipped. Manager Huo Ying's service is enthusiastic. Since I came back late from watching Song of Everlasting Sorrow in the evening, the hotel can reserve hot spring water. It feels great to have a hot spring bath in the cold weather.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff of Zhuzhu sincerely look forward to your visit again!
Guest User
Duplex Room (Double bed)
Stayed in Feb 2024
Family
3 Reviews
5.0
/5
Outstanding
Posted on Feb 3, 2024
The hotel has an elegant and warm environment, clean and hygienic, and the butler service is attentive and available at all times. There is free afternoon tea and flower arrangement activities. The breakfast is exquisite, and it just happens to catch up with the snow, so the photos are beautiful. The private soup is well hidden and can be heated for free. A good experience, I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff of Zhuzhu sincerely look forward to your visit again!
Guest User
Suite (Tatami)
Stayed in Nov 2023
Family
4 Reviews
5.0
/5
Outstanding
Posted on Nov 20, 2023
A very good experience. You can add a mat to the tatami room. The family lived together. Huo Ying's service was very good and met our needs. Although the facilities are a little bit old, it doesn't matter. All the service staff are very warm and polite.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Anonymous User
Family Friendly Family Room
Stayed in Feb 2024
Family
19 Reviews
5.0
/5
Outstanding
Posted on Feb 6, 2024
Not bad, the room is big enough
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff of Zhuzhu sincerely look forward to your visit again!
Guest User
Family Friendly Family Room
Stayed in Apr 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Apr 6, 2024
Exquisite souvenirs: Thank you to the lady at the front desk for the souvenirs. The service is very good. Buffet afternoon tea: nuts and fruits are good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff sincerely look forward to your visit again
Anonymous User
Duplex Room (Double bed)
Stayed in Apr 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Apr 4, 2024
The service is very good and the environment is very good. The food was not bad either. Will go next time
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff sincerely look forward to your visit again
Pui Yi
Family Friendly Family Room
Stayed in Mar 2024
Family
7 Reviews
4.5
/5
Great
Posted on Mar 23, 2024
The environment is beautiful and the room is very clean, but the sound insulation is poor. Butler Xiao Huang is attentive, considerate and professional🌹🌹The hot spring water is very comfortable🎊
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your feedback. We are sorry that we did not bring you a satisfactory stay experience. We hope that our service and hygiene can alleviate your dissatisfaction. We welcome you to check in next time and give us a chance to apologize. , all the staff of Liyuge wish you a happy journey and a happy family!