Wuahi Grand Hotel

The hotel environment is very good, the flowers are also the hotel, and then overall everything is good. The customer manager also has a good service attitude and any problems can be solved in time. You can refer to the suggestions.

Thanks to Yang Xiaocui, the manager of the housekeeping depar**ent, for helping to arrange the room. The overall stay experience was very good.

I stayed at Huahai for the first time when I was on vacation with my children. I felt very good. The room was spacious and clean, and the breakfast was rich. Most importantly, the staff at the front desk, catering and customer service were very warm and polite.

Staying at Huahai Hotel is the best choice. The front desk manager Qu Jing is enthusiastic and responsible, the front desk waiters Xiao Da and Xiao He are serious and responsible, and the room is clean and tidy.

The environment is very good, quiet and peaceful, the waiters are also very good, but it was raining, so we couldn't let the children play in the yard. Next time we have a chance, we will order a meal and experience it again.

During the trip to Xi'an, I stayed in three hotels. Huahai, W, and Ritz. Huahai's style is very "Mid-Autumn Festival" and "Chang'an", which is quite grand. The garden and lake views in the hotel are good, and there are few people. You can visit Chanba Park nearby, and it is not far from Huaxia Cultural Tourism to watch performances. The disadvantage is that the bathroom and bedroom are separated by glass, which is not very private, and the Chinese chairs are not very comfortable to sit on. In particular, the service is not very standardized, and there is still a big gap with regular star-rated hotels. It is more like a hotel for banquets. For example, the staff never greeted guests when they met them at the elevator entrance, and no one reminded them that the 4th floor shown on the elevator was actually the 5th floor on the room card. I passed by the front desk several times and saw that the working status was also relatively lazy. The part-time waiter in the restaurant could not answer what teas the restaurant had, what ingredients were in the dishes, and even did not set the table when serving the dishes. I was anxious on the spot, and only after I reminded me did I know that it could be put down after changing the plate. 😓 Before leaving, I asked the front desk about the difference between the deluxe standard room and the garden view standard room, and the answer was: the deluxe standard room has no windows. Then I checked the web page and found that the deluxe standard room also has windows. This business ability confuses me. I left a piece of clothing in the room before leaving, and it took me a long time to remember that I left it here. Generally, after checking out, if the hotel finds that a guest has left something behind, they will take the initiative to contact the guest as soon as possible, and will not wait until the guest remembers it. Overall, it is not recommended. It is probably okay to bring the elders here. They may like the style of the hotel and are not so meticulous in their service requirements.

The room is clean and sanitary. The front desk service is very good. The environment is very good.

The hotel is very big and has a strong sense of design. Children can feed swans and fish in the garden. I happened to meet a wedding. The melodious music made the scenery more lively. It is antique and quiet. There is a scene at every step. I like every corner. The quality of the buffet is also super good. The room area is also large. It is my favorite hotel so far. Children and the elderly like it very much. I will come again next time.

First of all, the service is very good. I checked in at the front desk because I ordered the wrong standard room online. The front desk guy upgraded me to a lake view bed for free. Every waiter I met was very enthusiastic. I attended a company dinner, and the service staff in the banquet hall was also very good. The environment is very good. It happened to snow during my stay, and combined with the antique elements of the hotel, it felt very good. Five-star reviews must be posted 👍🏻