Crystal Orange Xi'an Bell Tower Hotel Reviews

Best Hotel in china We got help with the bocking of the hua shan. We were able to check out late with no problem.

The location was excellent and the hotel staff helped us book travel to and from attractions. It's kept clean and breakfast had a vast variety of foods to choose from.

Excellent location!!! Staff extremely attentive and helpful! Room was clean, would return again

One of my favourite hotels in many years. Location was perfect and the room very well equipped modern and extremely comfortable. Robes, teas, toiletries and lighting effects all commensurate with a high quality hotel. The reception area is lovely with delicious free teas and a coffee machine. What set this hotel apart however was the staff- they bent over backwards to help us at every turn. Answering every request and question promptly and efficiently and going over and above in terms of service. I would return in a heartbeat!!!

Great location. Breakfast was really great and I will go back again.

I check in the hotel at 13:00(06/Nov/23),Ms Sūn(?)at front desk was so friendly and very helpful. She help me make a phone call to courier and received my delivery. The room was comfortable and very very very clean. particularly for a mid town hotel,hotel is right on the edge of "Bell Tower" on Xi An.I loved the convenience of this location. Best reason to stay here is lots of nice place to visit nd enjoy,who like shopping,local dishes, food stalls,night club(there is many options there) ...all within walking distance everthing was perfect, nothing bad at all to say nd I hope to stay here again. All staff r extremely helpful, efficient, nd friendly highly recommend this hotel. 也謝謝房務王大姊。 THANK AGAIN!!!! #8526 Shawn Lee

We really don't know when kanji are hungry for victory hall.

Excellent hotel. Staff were very friendly and accommodating. We visited as a family of four and hotel was fine with us booking a room with two double beds meant for three adults. Room was spacious, clean and well served with amenities. Staff were very friendly and helpful and hotel was well managed and clean. Reception staff helpful and quick to serve. Reception also had refreshments. Breakfast had a full range of Asian and western food in buffet style, lots to choose from. Location is great for seeing the city and very close to the wall, towers etc.

This Hotel is just PERFECT!!! It was the best stay I ever had in a hotel. 10/10 for service, cleanliness, amenities, location...everything was outstanding! Thank you Crystal Hotel for making my stay in Xi'an comfortable and convenient. I would recommend this hotel to anyone who's planning on going to Xi'an. The location is close to the scenic areas and the staff help me to arrange a car to take me to the Terra-Cotta Warriors and to pick me up and drop-off at the airport. They do attend to all your needs and are very helpful, the rooms are big ans clean the bed is comfortable and the view on the balcony is impeccable. Thank you Thank you Thank you!!!

Very very good

Apart from the good location and ok breakfast, there are no other advantages. The whole hotel has a faint smell of garbage, and the room is even worse. It is slightly lighter with the window open but very noisy. It is very quiet with the window closed but has a strong sewer smell. The first room I stayed in had a very choking smell of cigarettes. The second room was fragrant as soon as I entered the door, and it immediately returned to its original state in less than ten minutes. My mother has allergic rhinitis and started sneezing in the middle of the night. The toilet and bathroom both smelled very strong! The room facilities are not old, but you will hit your head when washing your face with the sink. You have to fumble to turn off the switch, or lower your head. The aisle between the bed and the TV cabinet can only be walked by one person, and one person must give way when walking back and forth! The stay was very bad. There was no place to put the suitcase, so it could only be placed between the two beds. Both of us had to carry something and walk back and forth! The layout of the room is very depressing, because the TV cabinet is too close to the bed. When sleeping on the bed, I felt like I was pressed by the wall of the TV cabinet, which I couldn't accept! The subway station is not close, more than 700 meters away. Fortunately, I only booked one night, and changed hotels the next day. There was no need to stay in this hotel just for the location! I have reviewed several hotels on Ctrip, and I always complained about the hassles. This time, I really can't accept it! ! Everyone should do more research before booking, or try a different room type! ! !

The environment is good and I am quite satisfied with it. The location is good. The high floor is thoughtfully arranged. You can see the surrounding city view. It is convenient to go anywhere. There is a bus stop at the door. They also gave me souvenirs.

The rooms are all smart home, clean and tidy. The environment of the twin room is still very quiet. Next to it are the bell tower and drum tower, as well as the ancient city wall and Muslim Street. You can just walk over to go shopping. This hotel gives people a very high-end feeling, the quilt is also very dry, and the home appliances are very new. It is very comfortable to stay. The children like to chat with the smart robot inside. We also prepared disposable children's toothbrushes and slippers of good quality for the children. The souvenirs when entering the store are also great

The location of the hotel is very convenient. There is a snack market, shopping mall and Shuyuan Gate downstairs. It is close to Yongning Gate and has convenient transportation. The front desk staff is very enthusiastic and has a good attitude. They will ask if you want to bring mineral water when you go out. The decoration style of the room is simple and generous, with dry and wet separation. Auntie will help clean the room every day. The hotel's breakfast variety is also very rich. You can eat Shaanxi-style noodles, sour soup dumplings, etc. Because I had to leave early for a day trip on the first morning, I asked the front desk to help pack breakfast, and they packed a lot very carefully. It would be better if the trash can in the room could be a little bigger. The caliber is also relatively small, and the trash is really not enough.