Anonymous User
October 8, 2022
When I first checked in, the front desk was busy making coffee for people. There were several people checking in. The front desk was on the phone while slowly making coffee. It was really annoying. I was very impatient when I was waiting for the check-in, and asked me if there were no windows on the 6th floor. Is it acceptable? I said that the one I ordered must have a window. She told me very rudely to check the details on Ctrip. Then I opened it to show her. It was indeed a window. She said that it would be adjusted for me. The whole process was extremely impatient and the attitude was very bad.
When I checked into the room, I lay on the bed for a while and found that my legs had turned red and there were small particles. There might be some hygiene issues. After ten o'clock in the evening, I heard in the room the sound of someone hitting the floor with a heavy object upstairs. It was intermittent. I couldn't bear it and called the front desk. They said it might be from the hot pot restaurant upstairs or downstairs. I was speechless. Later, they asked me to change rooms, but there was only one window facing the interior, so there was nothing they could do. Changed it. The overall sound insulation is also very poor. It's not the sound from the street outside, but the sound from the hotel corridor next door. What's even more exaggerated is that the smell of the hot pot restaurant downstairs can be smelled on the sixth floor. I originally wanted to extend my stay, but I quickly ran out the next day. I hope someone who sees this comment will stop stepping on it.
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