Jingyu Smart Hotel Reviews
Jingyu Smart Hotel
No.444 North Street, Xi'an, ChinaView Hotel Details
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1 night
Jingyu Smart Hotel Guest Reviews
4.6/5
Very Good
1393 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(1393)
Positive reviews(1338)
Reviews with photos/video(203)
Convenient location(152)
Classy environment(135)
Friendly front desk staff(91)
Close to metro(66)
Many amenities(64)
Convenient public transportation(51)
Convenient parking(40)
Would stay again(19)
Negative reviews(55)
Phil Bs
Guestroom ( 2 Beds )
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 14, 2024
The location is good. The metro is walking distance. A lot of street food and restaurants around the corner.
6/20
Response from Property: Respected guest: Hello! Thank you for staying with Xiaoyu. Your satisfaction is the greatest affirmation of Xiaoyu. Xiaoyu is located in the city center, adjacent to the city wall to the north, the Bell and Drum Tower to the south, Hui Min Street, the train station to the east, Guangren Temple to the west, the snack street Sajin Bridge, and Yongxing Fang. The transportation is convenient, and the hotel has a free parking lot. Xiaoyu thanks you again for your support and looks forward to your and your family's stay again! Recently, there has been high temperatures, so be careful to prevent heatstroke when going out! Wishing you a happy life!
Travel with Liberty
Guestroom (Roundbed)
Stayed in Jun 2024
Solo travelers
25 review
Outstanding
Posted on Jun 29, 2024
This was my first time staying solo in a hotel in China. And what a lovely experience! The hotel staff were friendly and helpful, even though my Chinese is limited. I had no issues at all! I felt very safe at all times. The room was very large and the bed was so comfortable!! There was a bathtub and desk And good AC. The room was kept tidy and they restocked the water and even orange juice in the fridge!  they also offer a handful experience for a reduced price which was definitely worth it! The women who did the handful experience were so friendly!! I would 100% recommend this hotel! It’s also very easy to find on the map as it is so close to the ancient city wall, within walking distance to the Bell Tower and close to a lovely park and convenience shop . 
Response from Property: Dear customer: Hello! Thank you for choosing Jingyu Hotel. We are delighted that you have had a pleasant stay at the hotel. We appreciate your support and trust in Xiaoyu, and also appreciate your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your next visit and patronage!
Selina_H
Guestroom ( 2 Beds )
Stayed in Jun 2024
Solo travelers
8 review
Outstanding
Posted on Jun 13, 2024
Very clean, friendly stuffs, few minutes away from metro station and 2 mins away from a bus stop. There are a lot of shops nearby, close to the bell tower and Gulou tower. Enjoyed my stay thank you!
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.
EduAbreu
Queen Room
Stayed in Jun 2024
Solo travelers
10 review
Outstanding
Posted on Jun 16, 2024
Very good location, inside the city walls, very close and easy access to bus and subway stations, lots of places to eat and food stores around.
The room was quite comfortable, clean and well equipped, and the staff was very nice.
I liked it so much that I extended my stay in the hotel.
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.
Trisha Nikhil
Guestroom (Roundbed)
Stayed in Jun 2024
Couples
3 review
Outstanding
Posted on Jun 10, 2024
My husband and I absolutely loved this hotel and every part of it !!
Excellent Location, just a few minutes walk from metro and exactly 2 mins walk from bus stand.
Extremely helpful and welcoming staff. Amazing Room amenities and services. Automatic curtains, big screen TV, great water pressure in the shower. All in all we had such a good time, almost didn’t want to leave and felt like extending our stay. They have in house washing machine That’s free to use. Breakfast is not great but we were still able to get some coffee, juice and eggs and that was great.
One of our other favourite part was water dispensing machine inside our room !! Just great
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.
rdom
Guestroom ( 2 Beds )
Stayed in May 2024
Solo travelers
4 review
Outstanding
Posted on Jun 6, 2024
Great for the price
Rooms are spacious enough with a small dining area and a fridge
Cleanliness is really good for a hotel in China and the cleaning ladies are adorable
Location is close to the city wall and not far from the metro station
I recommend
Response from Property: Dear guest: Hello! Thank you very much for choosing our hotel, and thank you very much for your support and trust in Xiaoyu. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiaoyu! We look forward to your visit again to review our progress, and wish you a happy day!
Anonymous User
Guestroom (Roundbed)
Stayed in May 2024
Solo travelers
6 review
Amazing
Posted on May 25, 2024
The hotel is conveniently located within the city walls, with close proximity to restaurants and convenience stores. But the standout feature is the staff. They're extremely kind and helpful. There's also a free laundry machine (and detergent and dryer as well) for guests to use. Would definitely stay here again!
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation, we are truly moved. We will continue to work hard and be ready at all times. You are welcome to come back anytime.
Gavin Travis
Guestroom ( 2 Beds )
Stayed in May 2024
Solo travelers
43 review
Outstanding
Posted on May 12, 2024
This hotel offers great value for money! It's my second time staying here and the customer service is consistent. Some rooms have washing machines so if you need one, might as well request it in advance. there's also laundry detergent provided!
Response from Property: Dear host: Hello! Thank you for your perfect review. Your support and encouragement are the greatest driving force for Xiaoyu to move forward. Jingyu Hotel strives to continuously create a warm and comfortable living environment for guests, meeting the requirements of different guests with the highest cost-effectiveness! Xiaoyu sincerely looks forward to your next visit and wishes you good luck!
Guest User
Guestroom ( 2 Beds )
Stayed in Dec 2023
Couples
12 review
Amazing
Posted on Dec 23, 2023
Excellent location, very accessible and near all means of transportation. The room was very comfortable and spacious, with lots of details like a projector screen for tv, needle and thread, among other things. Washing machine and soap for cleaning available. The only thing to improve is the connection to the internet. The staff at reception was very supportive and helpful when requested. 100% recommendable.
Guest User
Guestroom ( 2 Beds )
Stayed in Jun 2024
Couples
2 review
Outstanding
Posted on Jun 12, 2024
A very good hotel!
All facilities are jn good condition and complete.
You even get a washing machine in the room and the service is awesome. A perfect stay!
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.
Guest User
Guestroom ( 2 Beds )
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jun 28, 2024
Room was clean , front desk are friendly and helpful
Near to amenities ,near to metro station
Response from Property: Dear customer: Hello! Thank you for choosing Jingyu Hotel. We are delighted that you have had a pleasant stay at the hotel. We appreciate your support and trust in Xiaoyu, and also appreciate your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your next visit and patronage!
Cyprien Ricque
Guestroom (2 Beds )
Stayed in Jun 2024
Family
4 review
Outstanding
Posted on Jun 14, 2024
Great hotel, the room is clean and good looking just like the pictures. Breakfast is good. The beds are confortable.
Ideally placed in the center of Xi'an with easy access to subway.
Great quality for money, I recommend.
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation. We will continue to work hard and always be ready. You are welcome to come back at any time.
carolina
Guestroom ( 2 Beds)
Stayed in Jun 2024
Family
2 review
Outstanding
Posted on Jun 8, 2024
Good and clean rooms. Staff is very kind and willing to help you in anything you need. They are very supportive and patient. I totally recommend it.
Response from Property: Dear young master: On the journey, there is always unexpected warmth. Here, satisfaction is just expectation, and moving and surprise are the direction that has been pursued. Thank you for your comments, and we hope to be with you all the time!
Guest User
Guestroom ( 2 Beds)
Stayed in Jun 2024
Family
2 review
Posted on Jun 7, 2024
The hotel is very noisy early mornings and late evenings and smells of smoke everywhere. The smell is in the lifts, the corridors and the rooms. Its everywhere and its really horrendous when you are a non smoker. The main corridor’s carpet needs a good clean. The aircon did not work properly and breakfast ends super early.
Response from Property: Dear guest, hello. First of all, thank you for choosing to stay at Jingyu Hotel during your trip to Xi'an and providing feedback. Xiaoyu sincerely apologizes for any dissatisfaction you may have had. The General Manager attaches great importance to the issues you have raised and has requested the relevant departments to rectify them and strengthen the secondary treatment of room hygiene. At the same time, the hotel has prepared various room types with different layouts for different guests to choose from. I hope you will continue to choose Xiaoyu next time to test our work. Xiaoyu looks forward to providing you with better service to give back your support, understanding, and trust in Xiaoyu. Sincerely wish you and your family all the best in your work and happiness.
Radicaltravels
Queen Room
Stayed in Jun 2024
Couples
7 review
Outstanding
Posted on Jun 27, 2024
Great hotel!
The service was very kind and is pretty close to the Muslim District, temples and malls. You could walk to all the hot spots. It’s also very close to this great biang biang noodle spot.
Response from Property: Dear host: Hello! Thank you for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired Xiaoyu and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every customer feel at home! We eagerly look forward to your next visit and wish you a happy life!