Jingyu Smart Hotel

We loved it. Everything was so convenient, restaurants everywhere, the subway was near, the bus station is literally in front of the hotel.

Pros: It's within walking distance of a Metro station. Cons: Everything else. I arrived in the early evening and my room was not ready. After waiting more than 10 minutes, I was shown to my room - the floor was still wet, it had a faint strange smell, and it seemed like staff had cleaned it in a rush, with the bed still looking rather disheveled. The walls are paper thin so you can hear people talking in the corridor and outside the hotel, and the door needs to be pulled shut by force with a loud bang. I could still hear the noise even with ear plugs in. Whilst sleeping, I was bitten by a mosquito. I was ready to forgive the noise, but because of the mosquito, I asked for my room to be cleaned the next morning. They did, but at night I had an even bigger problem. It started smelling so bad that I couldn't sleep - it smelled like sewage! I should have reported it right away but it was the middle of the night and I was so tired and didn't want to bother the staff. The next morning, I asked to change rooms because of the smell. Staff said that they would arrange for my luggage to be moved to the new room while I was away, so I didn't have to wait. When I returned to the hotel at night, I was told that I didn't have a new room but that they had 'fixed' the drainage problem. They didn't want to switch me to a new room because I was checking out the next day (I did not appreciate this attitude) and insisted that I inspect the original room instead. I found that the window had been left wide open all day, the room had a strong smell of disinfectant chemicals, and that everything else hadn't been cleaned - they hadn't even bothered to make my bed. I asked again to change rooms, and was finally given a new room a few doors down from my original. On first glance, this new room looked fine and didn't smell - but again the window was open, and this time I had to kill THREE mosquitoes throughout the night. I covered all the drains in case they were coming in through the pipes as well. Again, I was ready to forget this terrible experience, but when I got up in the morning, I found TWO flies in the room - one was inside a disposable paper cup next to my toothbrush and one was on the pillow next to me! I was so disappointed in this hotel, as I read many positive reviews about it, but after this experience I will never stay here again.

Location is perfect, next to North Gate of City Wall and close to metro station. Rooms were clean. No noise at night. Front counter were very kind to allow early check in and check out are also late at 2pm by regular hotel standards. Overall would recommend a stay here.

Good affordable hotel next to Xi’an city wall. Close to two metro lines. Clean and comfortable. Very nice personnel, always ready for help. You can rent Hanfu and get your makeup and hair done on the first floor for a nice photo set around the city. Will stay again when in Xi’an.

Very friendly and helpful receptionist. The location is perfect to good halal street foods and Muslim Quarters, also the Xi’an drum and city wall. Lots of good shops around. The hotel room can be controlled with voice command advantage if you speak Chinese but you can also use manually. They give you two juice packets and two water bottles every day along with green tea packets. It’s a really nice hotel!

Nice, clean hotel, close to main attractions and subway. Recommend it!