Guest User
December 15, 2024
It took a long time to choose a hotel for my trip to Xi'an this month. After comprehensive consideration, I finally decided to stay at the Atour S Wu Hotel in the Bell Tower, which is not far from the landmark building Bell Tower.
The front desk took the initiative to help us upgrade the room type on the night of check-in. Thank you very much~ The follow-up service was also in place. The staff greeted us as soon as they met. The room was very comfortable and the sleep quality was very high.
Although there were some problems with the facilities, they were able to communicate and handle them in a timely manner, and gave our guests a small compensation, which was very thoughtful. Check-out was also a polite farewell and a small gift🎁.
If nothing unexpected happens, I will return to this warm and familiar "nest" next time I come to Xi'an🩷
Original TextTranslation provided by Google