Hi Inn (Xi'an Hepingmen Subway Station) Reviews
Hi Inn (Xi'an Hepingmen Subway Station)
No.100 East Section of South Huancheng Road, Beilin District, Xi'an, Shaanxi, 710054, ChinaView Hotel Details
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Hi Inn (Xi'an Hepingmen Subway Station) Guest Reviews
4.5/5
Good
287 review
Verified reviewsLocation4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(287)
Positive reviews(268)
Reviews with photos/video(72)
Awesome rooms(70)
Easy to get around(54)
Convenient location(49)
Great value for money(44)
Friendly front desk staff(44)
Close to metro(36)
Classy environment(17)
Would stay again(11)
Negative reviews(19)
David
Double Room
Stayed in Aug 2024
Couples
13 review
Posted on Aug 27, 2024
Good location, and enough for what you pay, but don’t expect more, the facilities are not in good conditions and they look very old. The bed was very hard.
Response from Property: Dear VIP: Hello, we apologize for the bad experience brought to you. The overall opening time of the hotel is early. The room facilities and decoration are old. At present, the hotel is facing demolition, so there is no plan for redecoration and reconstruction. I apologize to you again. Hope to get your understanding, I wish you a happy life, work smoothly!
Anonymous User
Double Room
Stayed in Sep 2024
Couples
3 review
Very Good
Posted on Sep 5, 2024
Great location, a bit old but clean and spacious, good value for money
Response from Property: Dear guests! Thank you for your continued support to HaiYou Xi'an Heping Gate Metro Station Hotel. It is our duty to provide comfortable and high quality service to every guest staying in this hotel. We want to create a warm feeling of home for every guest. Maybe some places are not good enough. I hope you can give more suggestions. We will welcome you again with the most brilliant smile!
Guest User
Double Room
Stayed in Jul 2024
Solo travelers
22 review
Great
Posted on Jul 19, 2024
It is the hotel closely located to the City Wall. It is very convenient to stay there to explore the city.
Response from Property: Dear guests, hello, thank you for your comments! The hotel advocates "attentive service", and we are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Look forward to your coming again.
Guest User
Double Room
Stayed in Jul 2024
Travel with friends
8 review
Great
Posted on Jul 9, 2024
The location is about 6mins from Hepingmen subway so it was uper convenient to travel, it's also just outside the city walls so they're really close-by too. The staff were really friendly and even helped take our suitcases all the way to our room. There's also a lift, luckily! We're not people who leave early to sightsee so it would have been helpful to have a 'do not disturb' sign rather than the maid knocking each morning while we were still getting ready but she was still friendly and they gave us water each day too which was nice.
Response from Property: Dear guest, thank you for staying at the hotel and sharing. We are glad that every aspect of the hotel has been recognized by you. Through your meticulous description, we can feel the happiness that this journey has brought to you. This is what our service staff have always pursued, and it will also become the driving force for us to continue working hard and striving forward. We look forward to serving you next time!
jim 23
Double Room
Stayed in Sep 2024
Solo travelers
33 review
Very Good
Posted on Sep 8, 2024
Worths for the price paid. excellent
Response from Property: Dear guests! Thank you for your continued support to HaiYou Xi'an Heping Gate Metro Station Hotel. It is our duty to provide comfortable and high quality service to every guest staying in this hotel. We want to create a warm feeling of home for every guest. Maybe some places are not good enough. I hope you can give more suggestions. We will welcome you again with the most brilliant smile!
Sanqianshikong
Double Room
Stayed in Aug 2024
Solo travelers
32 review
Very Good
Posted on Aug 31, 2024
Location: About 400m walk from Exit D of Hepingmen Subway Station, within the Yongningmen and Bell Tower business districts, with convenient commuting at nearby bus stops;
Facilities: A little old but does not affect use;
Hygiene: The only drawback is that the bedsheets have slight marks;
Environment: Generally speaking, the sound insulation is good. You need to swipe your card to enter the floor at night, which is a certain guarantee;
Service: The front desk is very considerate and solves problems in a timely manner. Overall, it is a very cost-effective stay experience.
Original TextTranslated by Google
Response from Property: Thank you for choosing Hi Inn Xi'an Hepingmen Subway Station Hotel and taking the precious time to share your stay experience here. We are very sorry that your stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always strive to create a perfect stay experience for our guests and sincerely invite you to come again.
De Pronto A Bordo
Double Room
Stayed in Aug 2024
Solo travelers
8 review
Very Good
Posted on Aug 16, 2024
Very happy with the location and the comfort of the bed. There are several cheap restaurants in the area. They offer you free water every day. The only downside is that, even though it says that the room is non-smoking, you can still smell tobacco. You can leave your bags at reception when you check out.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello, thank you for your comment! The hotel advocates "service with heart", we are heartily exploring opportunities that can provide you with services and bring you a more satisfying and comfortable rest environment! Your satisfaction is our pursuit! I look forward to your new visit.
Guest User
Double Room
Stayed in Jun 2024
Business travelers
5 review
Outstanding
Posted on Jun 12, 2024
A very good hotel. Although the room facilities are relatively old, it does not affect your stay. The room is in the courtyard. It is very quiet at night. I slept very well. I will stay here again next time I go to Xi'an.
Original TextTranslated by Google
Response from Property: Dear guest, your satisfaction is our greatest responsibility and honor. Hi Inn Xi'an Hepingmen Metro Station Hotel is committed to providing excellent services to our guests. Your arrival and affirmation are the driving force and direction for our continuous progress. Thank you very much For your recognition and support of our hotel, we sincerely look forward to your visit again!
LZqigai
Double Room
Stayed in Apr 2024
Solo travelers
7 review
Posted on Apr 15, 2024
To be honest, the room is worthy of the price of 110 yuan per night. The environment is quiet, clean and hygienic, and convenient for travel. However, the facilities are relatively old and the room is small.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Hi Inn Xi'an Hepingmen Subway Station Hotel and for commenting on our hotel. We always believe that good reputation comes from the most sincere satisfaction of guests, and we are honored to do so. Can provide you with the best quality service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Wumingzhibei🎓
Double Room
Stayed in Mar 2024
Other
2 review
Outstanding
Posted on Mar 11, 2024
The room is nice, clean, good facilities, relatively quiet, close to the subway, convenient to travel, there are many attractions nearby, recommended. Although the room is remote, it is relatively quiet
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! welcome next time.
Guest User
Double Room
Stayed in Sep 2024
Family
9 review
Outstanding
Posted on Sep 10, 2024
Cozy, clean hotel. Suitable for long-term stays, daily cleaning of the room, the only downside is there is no card that can be hung on the door so as not to be disturbed)
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your support and may your mood be sunny! Gao Xian Pingate Hotel is located along the walls, next to the Peace Gate metro station, surrounded by residential complexes and with geographical superiority. The guest room is quiet and cozy, with a rational layout, with 24-hour hot water, independent baths, air conditioning, etc. Looking forward to your next visit!
Matthieu
Double Room
Stayed in Aug 2024
Couples
4 review
Posted on Sep 9, 2024
Very nice and helpful staff. The hotel is not in great condition, it could do with a bit of cleaning but the value for money remains good.
Original TextTranslated by Google
Response from Property: Pro, seeing your feedback, we are sad that we could not give customers your satisfactory stay experience, which is our biggest regret. Your sincere evaluation is the whip of the hotel's continuous improvement, we look forward to your visit again, will definitely give you a better and more satisfactory stay experience, let you feel our sincerity, and also let you see that we are in the hotel is constantly improving. We at the hotel will always welcome every customer with better service, and finally wish you a good life, thank you for your sincere evaluation, and sincerely hope that you can stay again to feel our progress.
Anonymous User
Guestroom (2 beds)
Stayed in Feb 2024
Other
2 review
Outstanding
Posted on Feb 21, 2024
The staff are very friendly and helpful. It's very close to the subway station. It's very convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Thank you for your 5-star review. Thank you for your affirmation and support for us. We have always been adhering to the concept of hospitality and treating every customer with heart. Your review is recognition of our work. welcome next time!
Guest User
Double Room
Stayed in Feb 2024
Other
15 review
Outstanding
Posted on Feb 20, 2024
During the Spring Festival, hotels in Xi'an double, triple, or even quadruple their prices. Hi Inn Hotel is very conscientious. The hotel is just outside the Jianguomen city wall, very close to the Wenchangmen light show, and a few minutes away from the Hepingmen subway station. There is a bus stop near the entrance of the Shaanxi Daily, so it is convenient to go anywhere. The room is fully equipped, clean and tidy. The only drawback is the noise from the air conditioner. During the Spring Festival, the weather in Xi'an was warm. The air conditioner was not turned on in the room I stayed in. The outdoor units in other rooms were hung on the outer wall and made a buzzing sound.
Original TextTranslated by Google
Response from Property: Dear guests: We sincerely apologize for not providing you with a comfortable stay this time. As the hotel opened early and the overall decoration and facilities are relatively outdated, we once again deeply apologize for the inconvenience caused to you. The hotel is a few minutes' walk from the subway. You can take Metro Line 4 to Xi'an North Station, the train station, Big Wild Goose Pagoda North Square, Furong Garden and other places. We look forward to your visit again and wish you and your family a happy stay!
Guest User
Double Room
Stayed in Aug 2024
Solo travelers
1 review
Outstanding
Posted on Aug 19, 2024
The hotel is very close to the subway station and the city wall. Riding a bicycle to stroll around the city wall, especially the morning market, is still very down-to-earth.
The hotel has been open for a long time. The exterior wall is a bit shabby, but the interior is still OK. The key is that the service staff is very friendly and responsive:
1. When I just entered the door, I almost missed the lobby reception because it was on the side. The service staff stood outside in the high temperature at noon, fearing that the guests would miss it and go the wrong way.
2. I bought a watermelon at the morning market, and when I was about to eat it, I forgot that I didn’t have a spoon. I sent a message to the front desk to try my luck, and it turned out that they immediately found me a takeaway four-in-one tableware.
In summary, it was a pleasant hotel experience. Thank you everyone.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your support and wish you a sunny mood! Hi Inn Xi'an Hepingmen Subway Station Hotel is located beside the city wall, close to Hepingmen Subway Station, with complete living facilities and superior geographical location. The rooms are quiet and comfortable, with reasonable layout, 24-hour hot water, private bathroom, air conditioning and other facilities. Looking forward to your next visit!