EASTERN HOUSE

Very friendly housekeeping staff that made our stay really comfortable. Overall very satisfactory and rooms are big and comfortable.

Convenient location, 10 mins walk away from drum tower and muslim street. Afternoon tea is available on top of breakfast, and hotel in clean Eleven is patient when serving us check in and check out. All the other staffs were nice as well, I can deposit taobao parcel and request for tour services from the hotel.

First and foremost, we would like to thank the hotel staff for the pleasant stay. Ms Tao Zi, Ms. Jing Jing and their colleagues at the reception desk were friendly and helpful. Ms. Yi Gai Li and her colleagues at the breakfast and high tea restaurant were warm and friendly. Appreciate all your wonderful service and warm welcome. When I booked the hotel, I just wanted a clean, value for money with a good location hotel. We booked 2 rooms for 6 nights in Dec 2024 at CNY425 per room per night, inclusive of daily breakfast and high tea. Food: Simple breakfast and high tea, but good enough to warm our stomach to start our day. Coffee was better than expected (I thought it would be 3 in 1 type), the breakfast consist of fruits, salad, noodles, rice, porridge, bread, etc. Tea break has some simple snacks like portuguese egg tarts, mochi, mini cakes, cookies, fruits, chinese tea and coffee. Room: There were no connecting rooms, but we were allocated nearby rooms. We had clean white towel and sheets. The toilet and sink were clean, but if you're staying with friends it's a bit inconvenient due to lack of privacy. Although there are doors for the individual toilet and shower stalls, it would be better to have another door at the entrance to the changing area just before we enter the shower stall. This is a minor issue as we are more conservative. Tour bookings: The hotel has staff that assist with daily tour bookings, thus it was very convenient. We booked our day trip to the Terracotta Warrior and the coach came to pick us up at the hotel. I would suggest that you spend the extra CNY 298 per pax to watch the performance, it was worth it. Overall we had good night rest and enjoyed the stay. Thank you again to the hotel for exceeding our expectation.

Very good room size. Staffs were courteous and polite. Breakfast has good variety and is delicous

The location of the hotel is very good. I am also satisfied with the service of the front desk especially MS CICI. The hygiene is also clean and the food in the restaurant is delicious. The staff Ms Ying Gai Li from the restaurant also provides good service.

The hotel is surrounded by shops. Easy excess. The hotel is situated right at the main road which can be a bit difficult as there is no drop off point.