Guest User
December 16, 2024
I recently had the pleasure of staying at this great hotel in Xi'an, and it exceeded all my expectations. Its prime location in the heart of the city is unbeatable—just a short walk to the Drum Tower, Bell Tower, and even the historic City Wall. This makes it incredibly convenient for both sightseeing and immersing yourself in the city’s rich ancient culture.
The staff are helpful. Carol at the front desk deserves special recognition for being exceptionally welcoming and attentive. She went above and beyond to ensure my stay was enjoyable, leaving a truly great impression.
The rooms are immaculately clean and impeccably well-stocked every day. The attention to detail is remarkable; I never had to ask for anything because everything was already thoughtfully provided. It’s evident that the team here prioritizes their guests' comfort and satisfaction. Despite being located on a bustling street, the room is surprisingly quiet and peaceful, ensuring a restful and comfortable stay.
Additionally, the in-house travel agent was efficient and helpful, quickly arranging my excursions and saving me a great deal of time and effort.
I highly recommend it to anyone visiting Xi'an.