Jinjiang Inn (Xi'an Bell Tower)

Jinjiang Inn (Xi'an Bell Tower) Reviews

Jinjiang Inn (Xi'an Bell Tower)

1 Shehui Road (Shehui Lu), Xi'an, ChinaView Hotel Details
Jinjiang Inn (Xi'an Bell Tower)
Jinjiang Inn (Xi'an Bell Tower)Jinjiang Inn (Xi'an Bell Tower)Jinjiang Inn (Xi'an Bell Tower)
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1 night

Jinjiang Inn (Xi'an Bell Tower) Guest Reviews

4.3/5
1458 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.3
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All Reviews(1458)
Positive reviews(1345)
Reviews with photos/video(210)
Easy to get around(244)
Convenient location(213)
Amenities were average(144)
Close to metro(103)
Friendly front desk staff(56)
Many dining options(34)
Loved the night views(8)
Negative reviews(113)
Fiza
Business Room
Stayed in Jun 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jun 15, 2024
I stayed for 1 night.it comfortable.the staff cant fully speak english. but is ok i use translate.very near to huimin street.i just walk there and have a lot food.can go to bell tower too. But , i found out has many mosquito in the room.the hotel prepared electric mosquito repellent but i still use my mosquito repellent lotion.and the sleep till morning. Overall it just good hotel with the price
Response from Property: Dear guest: Thank you for staying at the hotel and sharing your experience. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service What investors have always pursued, this will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Neil Eugene
Standard Room B
Stayed in May 2024
Couples
15 review
4.5/5
Great
Posted on Jun 14, 2024
Jinjiang Inn is an economy hotel in the huge Bell Tower area of Xi'an. The area is influenced by a large population of young Tang Dynasty enthusiasts. When we arrived in our hotel room the toilet was not working. Since I have plumbing experience I wanted to resolve the problem myself, but I was warned not to touch anything, it is the responsibility of the hotel. Actually it took two days for the maintenance person to fix the problem! ~ Many small restaurants are located around the corner from the hotel. ~ One small elevator for such a big hotel seems inadequate to me. The best part of the deal is the reception desk. The people behind the desk are alert to any type of problem. When I realized I had forgotten my charging wire, Zhang Mengjie, the young woman behind the desk, not only lent me her charging wire, she said I could use it through the whole time of my stay. Excellent! Thank you, thank you!!
Response from Property: Dear guests: Thank you for staying at our hotel and sharing your experience. We are glad that you have recognized every aspect of our hotel. Through your meticulous description, we can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Khairur Azhan
Business Room
Stayed in May 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on May 27, 2024
- The location is great as it's around 300 metres to the Drum Tower, Zhonglou (Bell Tower) Metro Station & Huimin Street (Muslim Quarter). - The room was clean. - The towels were clean & have no funny smell. - Tooth brush /paste & comb were provided. - There were 2 bottles of water provided daily. - There is a kettle in the room. - There are 2 types of free drink provided at the lobby. - If you have big luggages, use exit 8 of Zhonglou Metro Station to use the escalator. If I'm in Xi'an next time, I will return to this hotel again.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Andy9082
Standard Room A
Stayed in Feb 2024
Family
11 review
4.0/5
Very Good
Posted on Mar 4, 2024
not bad near the city centre easy to find subway and transit to airport
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
amiram
Standard Room B
Stayed in Jan 2024
Family
10 review
4.5/5
Great
Posted on Jan 9, 2024
Perfect location, very convenient. Great value for price, would recommend.
Response from Property: Dear guests: Xiaojin is really happy to see your positive comments! We know that in order to be well-known in the service industry, we must have a patient, careful and thoughtful service spirit! Working hard to satisfy every customer has always been our pursuit. We appreciate all the good reviews and humbly accept all suggestions. We look forward to meeting you again! We in Xi'an wish you a happy life and good luck! !
Guest User
Standard Room B
Stayed in May 2024
Solo travelers
6 review
3.7/5
Posted on Jun 24, 2024
Great location right in the heart of the city center and in a backstreet so it’s quiet at night. It’s a bit old inside the room but it does the trick.
Guest User
Standard Room B
Stayed in Oct 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 30, 2023
Near Muslim quarters and Bell Tower MRT station. The condition of the room is basic but acceptable for the price.
Response from Property: Dear guests: Xiaojin is really happy to see your positive comments! We know that in order to be well-known in the service industry, we must have a patient, careful and thoughtful service spirit! Working hard to satisfy every customer has always been our pursuit. We appreciate all the good reviews and humbly accept all suggestions. We look forward to meeting you again! We in Xi'an wish you a happy life and good luck! !
Brando de Paula
Business Room
Stayed in Apr 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Apr 3, 2024
Very nice hotel for short stay. We'll located near all sorts of food options, but hard to find at first. Could improve on breakfast and serve fresh machine coffee like in other locations of the chain. Overall pretty good
Response from Property: Dear guest, thank you for your review. The hotel will improve the problems you reported as soon as possible. Your opinions are very important to us. Detailed service has been our focus for a long time. We are glad that you can give us timely feedback and we look forward to your visit again.
Jorge (乔治)
Business Room
Stayed in Apr 2024
Friends
5 review
4.5/5
Great
Posted on Apr 6, 2024
The hotel is INCREDIBLY well located. The rooms are a bit old, but clean, ventilated and in very well shape. Definitely would repeat again.
Thanh Huong
Standard Room B
Stayed in Sep 2023
Family
6 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Hotel in a great location. Right near to Drum Tower, Muslim square, Bell Tower, and Zhonglou metro station. The staff don't speak English but everything is ok with Google translate. The hotel is a bit downgraded but quite clean and spacious. 5/5 for location.
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Harry Dr
Business Room
Stayed in Sep 2023
Couples
12 review
4.5/5
Great
Posted on Nov 20, 2023
The hotel is located very near to Muslim street. Overall decent hotel with reasonable price
Response from Property: Dear guest: Thank you for staying at the hotel and sharing your experience. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service What investors have always pursued, this will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Business Room C
Stayed in Feb 2024
Couples
2 review
4.0/5
Very Good
Posted on Feb 23, 2024
Central and in front of Muslim district, lovely to enjoy the night life with food markets. Maintenance can be improved massively and the walls were dirty, however the bed was very comfy and nice room size.
Response from Property: Dear guest, thank you for your review. The hotel will improve the problems you reported as soon as possible. Your opinions are very important to us. Detailed service has been our focus for a long time. We are glad that you can give us timely feedback and we look forward to your visit again.
Amro.Ali
Standard Room B
Stayed in Feb 2024
Friends
1 review
4.2/5
Very Good
Posted on Feb 12, 2024
the location is very good near Muslim quarter , bell Tower , drum Tower, and the subway the bed sheets were not good the air conditioner was not good،works loudly the breakfast was not good
Response from Property: Dear guest, thank you for your review. The hotel will improve the problems you reported as soon as possible. Your opinions are very important to us. Detailed service has been our focus for a long time. We are glad that you can give us timely feedback and we look forward to your visit again.
Aaron
Business Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 23, 2024
had a good and comfy time and the room was really big and cheap price
Joseph Bernard Elliott
Business Room B
Stayed in Jan 2024
Solo travelers
2 review
3.7/5
Posted on Jan 30, 2024
The hotel is in a convenient area, very close to the Bell Tower and the Drum Tower. There is also a bus service to the Terracotta Army close by as well. The room was okay. Not entirely clean, but good enough. Also, a cable was faulty and busted some of my charging cables, which made me have to buy new ones. But, on the whole, the hotel wasn’t too bad and the staff were very friendly. Xian is a city worth visiting.
Response from Property: Dear guest: Seeing your praise, Xiao Jin is really happy! We must know that the service industry must do well, and we must have the spirit of patience, carefulness, and thoughtful service! With the intention to satisfy every customer, it is our pursuit. We thank all the praise and accept all suggestions and look forward to meeting again with you! We wish you a happy life and good luck in Xi'an! !