Center Hotel (Xi'an Bell Tower)

The hotel is just outside exit 6, Bell Tower metro. Short walking distance to bell tower, drum tower and muslim quarters. The interior of the hotel and room looks classy. Free bottle water at every lift lobby. Front desk staff are professional. The view from the room is superb! My only dislike is the dim yellow light in the room.

Location is excellent, very convenient as near train station and view is good. Toilet smells and daily housekeeping is not great but customer service is good. You can book tours for day trips around Xi An at the reception.

This is an European style hotel, nice and cozy. staff were very friendly and helpful. It is located in the center of the city and by a subway station although taxi is super cheap in China. I read a review saying the room by the street was noisy due to the hotel is by the Bell Tower which is a tourist hotspot. But we booked a courtyard room which is on the other side of the building and it is very quite.

Wonderful location! It's basically in the middle of Bell Tower in Xi'an! All within minutes walks to Muslim Quarter, Luomashi shopping street, Malls, Starbucks, food stalls across the street.. you can also book a trip to the Terracotta Warriors 1 day tour or Mt Huashan 1 day tour with transport provided. Just approach the hotel reception and enquire. Prices are reasonable compared to outside agency price. Staffs were great and helpful! Laundromat is on level 5 with detergent provided. There's 3 washing machine & 1 dryer so if u want to wash your laundry, always check before using as the dryer does not have a timer. ( I wash waiting to used the dryer and was approached by the Room Service Supervisor Ms 郭 assisting in helping me to dried my laundries for me so I can go back to my room and rest for the day and she will passed it back to me the next morning at my room😄🙏). She had folded it nicely and put in a paper bag! 😄😄 Totally Appreciate her help! Overall, I will definitely choose this hotel when I visit Xi'an again! 😄

I am extremely happy with my 8 nights stay at Center Xi'an Bell Tower Hotel. I can feel the staff's sincerity and integrity towards their job. The hospitality is top-notch. Compliment: Shout out to Li Xinqin from housekeeping for helping me with my laundry! I would like to give her and all the Center Xi'an Bell Tower Hotel 5 stars for their service! (I didn't get a chance to list down all their names). I am thankful to each of the staff for making me feel comfortable throughout my stay in Xi'an. Tips for travellers: - Please note that the staff are not really fluent in English. For non-mandarin speaking travellers, do connect with the hotel via wechat after checking in. It's easier to communicate with them (via wechat text translation feature). They are very responsive. - The location of this hotel is impressive! Zhonglou metro station (exit 6) is a stone's throw from the hotel lobby. Bell Tower is directly in front of the hotel, and across the street on the left is Kai Yuan Shopping Mall. Muslim Street is a 10-minute walk via the underground passage (exit 9). - There's complimentary bottled drinking water on every floor. - If you like to witness the lively nightlife of Xi'an, get room with window view of the Bell Tower. The best!

I am writing to express my heartfelt appreciation for the recent stay my family and I had at zhonglou Center Hotel Xi'an (Bell Tower). From the moment we arrived, we were impressed by the warmth and exceptional service that your hotel provided. I must extend a special thanks to Miss Zhong, the Customer Service Officer, for her outstanding service, particularly in catering to our needs as foreigners. Miss Zhong went above and beyond to ensure that our stay was comfortable and enjoyable. She was attentive, knowledgeable, and always went the extra mile to address any concerns or questions we had. Her professionalism and dedication were truly commendable, and she made us feel right at home. Additionally, I would like to thank our room manager Ms Xie (谢立琴）for the fantastic laundry services provided during our stay. Our washed clothing was returned fully folded and in impeccable order, which was a pleasant surprise and much appreciated. Such attention to detail truly reflects the high standards of service that Center Hotel Xi'an（Bell Tower) strives to maintain. The overall experience at your hotel was memorable and delightful, thanks to the efforts of your entire staff. The comfortable accommodations, delicious breakfast and afternoon tea and excellent amenities all contributed to making our stay truly enjoyable. Once again, thank you for providing such exceptional service. We look forward to staying at Center Hotel Xi'an again in the future and would highly recommend it to others. Warm regards, From Australia