Hampton by Hilton Xi'an Hi-tech Zone

This time I was completely attracted by Yan Zi, the front desk lady at the hotel! From the moment I entered the hotel, she greeted me with a warm and professional attitude, patiently answered all kinds of questions about room types and breakfast time, and also recommended nearby attractions worth checking in. The service was meticulous. When I checked out, I urgently needed to issue an invoice. I was worried that it would delay my trip, but I didn't expect Yan Zi to have superb business ability, skilled and quick operation. In less than 5 minutes, she issued the invoice and handed it to me, and took the initiative to remind me to check whether the invoice information was correct. During the process, she always kept a warm smile and whispered to ask if there were any other needs. This serious and responsible work attitude made people feel at ease. The whole stay experience became particularly comfortable and pleasant because of Yan Zi's service. She used practical actions to interpret the standard of high-quality service, which made me feel full of sincerity and care. I strongly recommend this hotel, and I have to call Yan Zi's efficient service!

The environment is really good👍This time, the experience of staying at the Hilton Hampton Hotel is so heartwarming! I hurriedly packed my luggage when I was on a business trip to catch the high-speed rail. When I arrived at the hotel, I found that I had forgotten to bring my charger. My mobile phone was running out of power, and I was so anxious that I was sweating. The MM at the front desk saw my anxious look and immediately handed me a bottle of warm water and asked me to sit down first. Then she offered to lend me a spare charger for emergency. Knowing that I didn't have dinner, she also kindly brought me free snacks. When checking in, he patiently introduced the hotel facilities. Knowing that I had to get up early the next day, he also helped me arrange a quiet floor. The whole process was professional and enthusiastic, which made me feel the warmth of home. The hotel room was clean and tidy, the bedding was comfortable, and the breakfast was super rich. This stay experience is full marks, thanks to the thoughtful service of the MM at the front desk, I must praise it!

This stay was great! This hotel is of high quality from the environment to the facilities, and the overall service is impeccable. I especially want to praise Miss JOJO at the front desk, her service is amazing! From the moment I checked in, she was warm and friendly, patiently answering all my questions, with a smile on her face, which made me feel warm. Knowing that I was here for a trip, she also thoughtfully planned a tour route for me and recommended nearby food. When I checked out, she also carefully reminded me not to leave anything behind. Her service was meticulous and impeccable. With her service, this stay was particularly comfortable, and I will definitely choose this place next time!