Starway Hotel (Xi'an Daming Palace Shenglong Plaza)

The hotel is in a very good location, just above the commercial plaza. There are restaurants around and there is Hema downstairs. The room is relatively large, hygienic and clean. The breakfast in the morning is not bad and noodles are provided.

The room is very good, the breakfast is great, the environment is warm, and the service is first-rate. It is worth staying again!

The room was seriously inconsistent with the product description. The high-priced room was exchanged for a lower-priced room. It was suspected that the low-priced room was sold at a higher price. Details are as follows: 1. I arrived at the hotel around 8:15 on the evening of the 27th and booked a business king room. The room description said it came with a computer desk and sofa. When I arrived at the front desk, the front desk said that I could either choose the one with a sofa or a computer desk. They said that the ones with computer desks were in another area and needed to go through an outdoor corridor. I said that I would choose the one with a sofa. When I got to the room, I saw that There is really no table besides a bed and a sofa. 2. After discovering that there was no computer stand, I went directly to the front desk to negotiate with the front desk staff. The room type I stayed at in this hotel from March 4th to 11th was the same as this time, with both a sofa and a computer desk. After checking, the front desk staff said that the room type was different and asked me to change to a higher-end room with a computer desk and a sofa. Do I need to pay the price difference? The reply said that the superior room was 16 yuan cheaper than the room type I booked, but they could not refund my money. I said, why should I change it to a cheaper one? The front desk also felt that it was unreasonable and said that they could cancel the order and place a new one. Since it was a company order, they did not agree. 3. When I returned to the hotel after dinner at around 9 pm, the front desk staff said that there was a room on the same floor with both a computer desk and a sofa, and they could move me there. I asked him why he didn't have it now? The reply was that it had just been cleaned. But the cleaning staff had already left work at this time, so why were they there again? I strongly do not recommend staying in this hotel. They are selling low-priced rooms as high-priced ones!

Good location, older room, good service attitude, convenient transportation

The hotel is good, clean, and easy to access. There is only one detail and that is that there is a club upstairs and downstairs I couldn't rest well because of the noise during the day. You sleep well.

The room smells very big. There is only one public elevator and it is a sightseeing elevator. Just go up to the sixth floor. From the perspective of the entire facilities and sanitary environment, it is not worth the money at all. This is the standard of a hotel, not a so-called hotel! I don’t know how to get the fire protection procedures in place. This is something worth thinking about for the relevant fire department and industrial and commercial departments in Xi’an.

The hot water supply in the hotel was insufficient. I called the front desk to say that they would come and take care of it, but no one came to take care of it, which led to changes in the itinerary. The sanitation was just average. The environment was too noisy. I heard noisy sounds outside in the middle of the night, which made it extremely difficult to sleep. Bad review, this is the worst three-star hotel I have ever stayed in. It is also expensive. After feedback from the platform, it was also subsidized, but thanks to the platform, we must also strictly investigate this kind of

非常好太棒了，環境不錯是我喜歡的房間，服務態度特別好，服務員漂亮姐姐大方可愛有賴心,衞生間特別的大，洗漱用品也好