Yiju Hotel (Xi'an Bell and Drum Tower Ximen Children's Hospital Branch) Reviews

This hotel was a disappointment! It is written here at trip.com that it has NON-SMOKING facilities (even in public areas) but this is not what happens! They gave me a room at the elevator hall on the 2nd floor and all the time I saw people smoking RIGHT IN FRONT OF THE NON-SMOKING BANNER next to my room's door and the hotel simply did NOTHING about all my complaints. After several requests the only thing they did was to move me to another room (which was not very clean). Additionally, people smoke in the elevator, which forced me to go down the stairs many times to avoid the terrible smell. Why would you sell yourself as a NON-SMOKING place if this is not respected? What a fraud! I booked because of it. Additionally, the property is extremely noisy with people yelling and children running, even at 6 am in the morning. No respect at all for other guests. The only good thing about the place is its location. Nothing else! I herein share photos of the non-smoking banner and the trash bin right in front of it full of cigarettes.

Blanket has big holes, I was quite shocked.😂 Towels somehow look like it going to be thrown away soon. Can’t say that housekeeping did the room makeup, it’s just coming to refill amenities and randomly swept the floor. (Not even in the corner, under the table or behind the door.) The floor was not taken care properly until the last day. Phone in the room was only for decorating, can’t even use. But okay, everything was fine because we didn’t spend most of our time there. The location is perfect.✨ If you walk outside, there were restaurant right next to it, attraction like Chengqiang in front of you. More over, I would recommend to try walking around because you would randomly find food streets and attractions. It’s quite nice! Anyway, It could be count as a good stay, but I hope it get better in the future.

The hotel is a good find in the heart of Xi'an! The rooms are clean and the bed is too soft! The hotel is also situated within walking distance to Xian City Wall, Drum Tower and Bell Tower. It is also close to the subway station! Overall, it's really a good choice for a very cheap price! Highly recommended!

Had a great stay here. It’s a bit dilapidated but the room had everything we needed; big firm bed, clean, good shower. Check in was relatively easy although a bit confusing as my translation app wasn’t working and the staff didn’t speak any English. One thing to be aware of is the place is actually called the Ease Hotel, there’s no sign out front saying Yiju Hotel. That caused us some confusion on the pouring rain, walking back and forth. I checked trip.com for a picture of the front, luckily it shows the actual front clearly.

The hotel Was good the room clean and confortable The receptionist was really friendly and kind. She helped us a lot to book a taxi and gave information we need to visit the sites.

It's very close to the wall and Muslim street. Subway can be reached in 5 minutes by walk。

The room is quite spacious and clean. The waiter is also very nice. The front desk is welcoming. I like this place very much. It is an ideal place to take my baby for a checkup.

❌❌❌Bad review! Bad review! Bad review! 1. The sanitation is terrible: ①Please look at the towels in the bathroom, one of them is even torn!!! The other towels are also yellow and dirty. They have never been washed, right?🤬🤬🤬🤬 ②The so-called cleaning is just to come and fix things. You don’t do any cleaning at all. I found the bed sheet dirty on the first day of my stay. It was still dirty until I left. The hotel won’t change it? ! Then push a cart to do cleaning every day, just to go through the shape? ? ? ③The cleaning work is not in place at all! For example, the hair fell on the sink, and when I left, the hair was still there! The bathroom is also very dirty! The roof is dirty, and the floor drain is full of hair! 2. The sound insulation is terrible! Can you believe it? I can hear the voices of the neighbors clearly! When I can fall asleep depends on when the next door can calm down. The quality of the next door determines the amount of sleep I get every day. One night, a child kept crying, and I stayed with him until 2 a.m. before falling asleep!!! 3. The air conditioner in the hotel is just a decoration! It can't be turned on, it can't be turned on at all! It's impossible to heat it. When the heating function is turned on, it still blows cold air!!! What kind of hotel is so stubborn? Want to play forced love with the guests? Give you one point, it's my last mercy! I don't know why the hotel has so many good reviews, maybe because everyone's quality is relatively high?

The sanitation is OK. It is really stuffy without windows, but it is fine with the air conditioner. It is very convenient to take the children to the Children's Hospital. We happened to encounter a rainy day, so we did not get wet when we went out. It is also very convenient to eat around and close to the subway entrance.

As good as usual, I choose them every time I come. They have good service attitude, clean and hygienic. It is less than 200 meters away from the hospital, which is a good choice. The house is also spacious.

The room is very clean, the bed is very tidy, the service is very good, and the transportation is convenient

The location is easy to find, very close to the children's hospital. The environment is elegant, the room is hygienic, no smell, and it's not far from Xi'an City Wall. If you go to the Bell Tower, the Drum Tower is also very close.

The room facilities are old, the environment is not great, the hygiene is not good, and it feels dirty, but the location is great and it is very convenient to go everywhere! I stayed here because I had to go to the Children's Hospital for business. After I finished my business, I quickly changed hotels.

It's close to Xi'an Children's Hospital and has first-class service. It's very convenient to take your baby for a physical examination.