Hanting Hotel (Xi'an north station store) (original Fengcheng 12th Road store of North Station)

The room is clean, the service is very good, and the transportation is very convenient. The subway station is just outside the door. Highly recommended!

The room is quite big, the environment is good, and overall it's quite clean. I don't know if it's because Xi'an is too dry or for some reason. There is a small cricket in the room, which is not big.

The hotel service is good, the rooms are clean and hygienic, and it is very convenient to travel. The breakfast is also delicious. I will stay again in the future. It is very good. I will give you a small gift when I leave the hotel. It is very warm.

I originally came here for a 4.8 score. It seems that Ctrip not only has big data that kills black diamonds like me, but its ratings are also very good. Those who rarely comment are really intolerable. The entire floor and room smelled like a hospital, and underneath the window was the dome of the hospital. In addition, the curtains are dirty and the bathroom in the deluxe room is small and pitiful. The soundproofing effect is very poor. At night, people in the room facing the door sound like they are talking to you next to you. I don’t want to give any points.

Extremely dissatisfied with this stay. File a complaint! 1. When I checked in, I made it clear that there was a power outage and I had to use a generator. The air conditioner could not be turned on lower than 20 degrees. As a result, the power went out at about 10 o'clock in the evening. Service personnel did not proactively remind or notify during the power outage. 2. There was no electricity in the room when I came back at about 1 a.m., so I had to contact the front desk on my mobile phone to explain the room number. The front desk said there was electricity. During this period, there were no lights in the corridors of more than a dozen rooms near the room. Said the engineering staff would come and take a look. As a result, the caller spoke in a dialect that I couldn't understand and finally said that there was no electricity in the room in this section. . . 3. Ask the uncle what to do if there is no power. . . I asked if I could change to a room with electricity, and the uncle said to ask the front desk to change rooms. . . 4. I went to the front desk and was told that the generator could not supply all the rooms. The rooms near me were powered on at four in the morning. The service staff asked how to solve the problem and said that they could check out and get a refund. . Did I mention that all the rooms with electricity are full? As a result, I was given a different room. . . Where do customers go when they check out at one o'clock in the morning? ? ? ? ? Speaking of force majeure, government power outages are force majeure. When you checked in, it was made clear that you were using a generator for power supply and your hotel was not guaranteed. If there is a power outage, no notification will be given for fear of affecting the rest of the guests. . . Please provide a clear outcome of this complaint

There were no dishes before breakfast ended, not even bowls. The waiter actually asked customers to drink porridge from disposable cups. The waiter had a bad attitude. The prescribed time for breakfast is to end at 9.30. There was nothing to eat after 8 o'clock. There are no dishes, and customers are asked to drink soup from cups. This Hanting Hotel is really unsuitable. With such service, it cannot be used as a tourist window in Xi'an.

房間安排很滿意，房間也乾淨，交通也方便，前台小李服務很好，很親近，有機會再去

房間夠大，酒店早餐非常豐富，最欣喜的是酒店有洗衣房，方便長途旅行的旅客洗衣，酒店離地鐵步行才十分鐘，很方便！小羅服務周到，對酒店總體很滿意！

房間乾淨整潔 自助餐好，特別特別好，前台細緻入微，特別是當班的，我就等着下次再去了，離高鐵站和機場都很近，方便的很。