Sunguli
March 17, 2024
The elegant king-size bed room I booked had an upgrade coupon from Ctrip, and I was upgraded to a superior king-size bed room when I checked in. There is no difference between the two room types, only the location is different. After checking in, the room smelled musty. I communicated with the front desk and they said that it would be fine after a while of ventilation. After two or three hours, it was still not good. After communicating with the front desk, they actively tried to solve it and changed to another room type.
To be honest, the hotel is a bit old, but the service attitude is very good. They don't avoid problems when they arise, and actively try to solve them, taking full care of the guests' feelings.
The breakfast ingredients are fresh and the variety is rich, which is very good.
A small suggestion for improvement is that the curtains in the room should be changed to a larger size. The picture below is at 7 o'clock in the morning, and the curtains are seriously light-transmitting on both sides
Original TextTranslation provided by Google