Xi'an Kunming Garden Hotel (351 Cultural and Creative Science Park Branch)

Although the hotel is a bit old, the service is very good and the room is larger, but it is a pity that breakfast is not included.

The dry and wet separation of the room is okay, but the lighting in the room is very dim. Generally, printing is free in hotels, but there is a charge for printing. It is not clear. When asking for printing, it was not said that there is a charge. After printing, it was said that there was a charge in the room. There are a lot of hidden consumption places. Facial towels are placed on the table for 15 yuan. One of them is very expensive and I accidentally opened it. I didn’t see any charges. So don’t go there.

Good value for money, the room and bathroom are large, there is a morning market for easy eating when going out, the facilities are old, the towels need to be updated and are quite shabby.

I have booked a room at this hotel many times. This time I booked a room for two elders in my family. The elders brought their own water. I also sent them to the room and told them not to touch the consumer water. When checking out, the front desk and The manager insisted that the water in the room had signs of being unscrewed. A bottle cost ten yuan, so he asked the elder to buy the water. After buying it, the bottle was still in good condition and could not be unscrewed. Such a big hotel must earn these ten yuan. No, there are no traces of twisting.

Not bad, the deluxe double room has everything

Facilities: Old and average Hygiene: not very clean Environment: There is a strong smell of smoke as soon as you enter the room🚬➕Aromatherapy, it smells very unpleasant Service: Not to mention, when asked at the front desk, they don’t know, don’t know, don’t know. This kind of hotel management is worse than staying in a chain hotel. To be honest, if it continues like this, it will collapse sooner or later!

Breakfast was not served before nine o'clock. The front desk service was extremely poor and did not take the guests' demands into consideration at all. It is a rubbish hotel! The shower gel and shampoo are the same, and the room has a bit of a musty smell. The aunt who does ward rounds is more efficient than the customer service staff at the front desk! This is my first time staying in this hotel on a business trip and it will also be my last! I'm looking for a manager, but I can't find anyone... Oh, that's sad! You're lucky if you don't go bankrupt. I hope the hotel owners can see this and stop rectifying, managing and transforming it properly. Will be eliminated from the market soon! This is the first time I have written so much, and it is also the first time I felt that I had the worst stay experience. Finally: It is also marked as a four-star recommendation, but I personally do not recommend it! Whoever lives there will regret it!

The environment is okay, the front desk service needs to be improved, and other aspects are pretty good.

The location is easy to find, the parking lot is very convenient, the room facilities are a bit old but comfortable, and the price/performance ratio is good.