Jinjiang Inn (Xi'an Bell Tower Luomashi) Reviews
Jinjiang Inn (Xi'an Bell Tower Luomashi)
No. 26 Luomashi Pedestrian, Beilin District, Xi'an, Shaanxi, 710001, ChinaView Hotel Details
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Jinjiang Inn (Xi'an Bell Tower Luomashi) Guest Reviews
4.5/5
Good
530 review
Verified reviewsLocation4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(530)
Positive reviews(500)
Reviews with photos/video(72)
Easy to get around(96)
Close to metro(50)
Classy environment(45)
Average sound insulation(36)
Convenient for shopping(30)
Friendly front desk staff(25)
Many dining options(19)
Would stay again(7)
Negative reviews(30)
Han Siregar
Touch Of Elegance Double Bed Room
Stayed in Sep 2024
Solo travelers
15 review
Posted on Sep 17, 2024
Location is in the middle of high activities. If you like the noise then this hotel is for you…
Guest User
Queen Room
Stayed in Jul 2024
Family
6 review
Outstanding
Posted on Aug 8, 2024
Best location, very convenience , but sometime it could be loud. I still recommend it.
Response from Property: Thank you for your comments and trust. It is our honor to serve you. We look forward to your next visit and wish you a happy life.
Valerio Giuseppe
Queen Room
Stayed in Jun 2024
Travel with friends
4 review
Posted on Jun 21, 2024
No wifi and no support. Small room but overall not bad
Response from Property: I apologize, but the WiFi is available throughout the building, and the login and password are printed on the inside of the room card. If you have any issues, please feel free to contact the front desk for immediate assistance. Thank you for choosing our hotel.
Guest User
Queen Room
Stayed in Sep 2024
Solo travelers
28 review
Great
Posted on Sep 10, 2024
The service was also very good. If you ask for something, they will respond immediately. This time, there was a sudden power outage, but they responded immediately when I asked, and if it didn't get fixed, they would change the room right away. They did fix it.
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Response from Property: Thank you for your review and we look forward to your next visit. I wish you a happy life.
Guest User
Queen Room
Stayed in Jul 2024
Family
1 review
Posted on Jul 19, 2024
Key points: The snack street outside is open all night now, and the music is played so loud that it is impossible to fall asleep in a room along the street. Sleepless night.
I made the reservation after reading the reviews before, thinking it would stop ringing after 12 o'clock, but this one works all night, so I can't rest quietly all day long, and the hotel's attitude is very bad.
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Response from Property: I'm very sorry that I couldn't satisfy you with 5 stars. Is there any misunderstanding between us? Every guest is the same. They may book different room types, or guests who come to the store may come to view the rooms first. We are happy to view more rooms and choose the one that best suits the guest. However, it is not necessarily the case that the room viewed by another guest is occupying your room. The room check-out time and cleaning time corresponding to each room type are also different. We are very sorry for making you wait. I see that you may have walked too much on the way from the high-speed rail to the subway. Thank you for your hard work. If you have any misunderstandings, you can raise them in the store, and we will resolve them on the spot if we can, which may make you more comfortable. I apologize again and hope that I can have a chance to make amends next time.
Guest User
Touch Of Elegance Double Bed Room
Stayed in Aug 2024
Couples
2 review
Very Good
Posted on Aug 23, 2024
It’s still possible!
Original TextTranslated by Google
Response from Property: Thank you for your review and we look forward to your next visit. I wish you a happy life.
Guest User
Queen Room
Stayed in Mar 2024
Travel with friends
6 review
Posted on Mar 27, 2024
This is the worst experience I have ever had at Jinjiang Inn. The cups are disposable paper cups and have a weird smell. The hygiene in the room is also poor. The quilt is old and dirty and smells bad. The space is small. . They said they were giving breakfast coupons, but they didn’t seem to be very willing to take them. They said that if there were several people staying, they had to come down and get them themselves. I really couldn’t say a few words. I thought the breakfast was very good, but it turned out to be just a few side dishes and a pot. Millet porridge! The one who took it early is the one who took it. I rarely give negative reviews in the past, but this time I really couldn’t bear it and just gave a negative review!
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Response from Property: We are very sorry that we could not bring you a 5-star experience. All cups in the hotel are disposable paper cups with plastic seals. If you have any requirements, please ask them in-store and we will meet them on-site. Breakfast is a simple set meal with seasonal vegetables, eggs, legumes, milk, rice porridge, etc. You can get a few tickets if you buy a few portions. As a member, I will receive a complimentary breakfast when I check in. We are very sorry for causing you any misunderstanding and we will provide corresponding training. wish you a happy life.
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
2 review
Very Good
Posted on Sep 10, 2024
The room is still very clean, newly renovated, and the facilities look new. The room was changed to a room with a skylight on the second floor, so it was not that noisy. However, the soundproofing of the room door was average, and there was noise from the corridor and sewer water.
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Response from Property: Thank you for your review and we look forward to your next visit. I wish you a happy life.
JiaoJiaonaitang
Queen Room
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 16, 2024
The hotel has a very strategic location. It is very convenient to go to popular attractions. The service is also good. However, the room was not clean during the Spring Festival. After communication, it was cleaned again. Overall, I was satisfied.
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Response from Property: Thank you for your support and comments. We will continue to provide good service and look forward to your next visit!
Guest User
Touch Of Elegance Double Bed Room
Stayed in Aug 2024
Family
5 review
Outstanding
Posted on Aug 14, 2024
The room is clean and nice. The service is warm and attentive. It is surrounded by a pedestrian street and a subway station, which is really convenient.
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Response from Property: Thank you for your review and we look forward to your next visit. I wish you a happy life.
Suixinsuoyu
Queen Room
Stayed in Jan 2024
Family
9 review
Outstanding
Posted on Jan 26, 2024
Excellent location! The hotel is just 1 minute away from Exit F of Line 6... The front desk service is attentive... The cleaning aunt is also very enthusiastic and enthusiastic... The hygiene of the room is very good... It was freezing after coming down from Huashan Mountain... When I returned to the hotel, I found that there was floor heating, air conditioning and hot water! The weather was minus 6 degrees Celsius and I was sweating while wearing a long-sleeved singlet in the room! Immediately extend your stay for four days! ! I’m really lucky to find a satisfactory hotel when traveling!
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6/10
Response from Property: Thank you for your 5-star review. We feel your affirmation from between the lines of your words and feel warm in our hearts. Looking at the photos you shared, you must be very happy during this trip. We are honored and happy to serve you. Wish you the best. Have a nice life and welcome your next visit.
Guest User
Queen Room
Stayed in Jan 2024
Couples
8 review
Outstanding
Posted on Jan 17, 2024
The room is very large and spacious, with good sound insulation. When I left, I was given two gold bars.
Original TextTranslated by Google
Response from Property: Thank you for your review and your humor. It is our honor to serve you, but the photos may be wrong, the photos are not our hotel photos. Thank you for your stay, welcome to visit next time.
Guest User
Business Room B
Stayed in Jan 2024
Solo travelers
3 review
Outstanding
Posted on Jan 11, 2024
The transportation is convenient, and you can walk to several attractions and snack streets. The room is very clean and big, and the front desk and cleaning staff are very enthusiastic! I booked two nights first, and I thought it was good, so I renewed it for two more nights.
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Response from Property: Thank you for your support and comments. We will continue to provide good service and look forward to your next visit!
Guest User
JingyaFamily Room
Stayed in Jul 2024
Other
2 review
Posted on Jul 11, 2024
Totally different from what I believed. Although the location is indeed special, it is not a star hotel, and the more than 300 yuan a night feels completely worthless. The space is small and messy. Even though the shower is behind a curtain, I'm really speechless.
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Response from Property: I'm very sorry that I couldn't give you a 5-star experience. The hotel is a budget hotel, but the interior is being gradually renovated into a Magnolia Comfort Hotel. It is indeed not a star hotel. You may have misunderstood when choosing, I'm very sorry. The hotel price is also determined based on the market price and geographical location. There are hotels with high quality-price ratio in the surrounding area. Thank you for your visit and welcome your next visit.
Guest User
Queen Room
Stayed in Jun 2024
Couples
5 review
Great
Posted on Jul 1, 2024
It is very convenient to travel near the subway station. There are snacks and supermarkets nearby. It is close to the Bell and Drum Tower. The room is a bit small and suitable for travel.
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Response from Property: Thank you very much for your support. The hotel is located in the city center and has a lot of land. The room area is indeed small, but the facilities are complete and the transportation is very convenient. It is only within walking distance from the subway station, the Bell and Drum Tower, and the Ming Dynasty City Wall. Welcome to visit us next time. wish you a happy life.