Meihao Hotel (Xi'an Zhonglou South Gate Branch)

The hotel's service is really considerate. The front desk staff are warm and thoughtful, patiently answering my questions and making me feel at home. The hotel has a strategic location, convenient transportation, and many delicious food nearby, which makes my travel more convenient and saves me a lot of time. There is a snack street downstairs, and there is Luoma City Xingzhengyuan Shopping Plaza next to it. It is really convenient. It is only three or four minutes away from the Bell Tower, and there are many snacks around! There are many restaurants and restaurants! The room is very clean and tidy. There is free mineral water at the elevator entrance. You can see the clock tower when you go out. There are sensor lights at the door of the house. You are not afraid of the dark when you get up at night. I feel that the service staff of this hotel are well-trained, which is great. If If you are tired from traveling, there is also a foot bath. Soaking your feet in the foot bath can relieve the fatigue of the day. The hotel you stay in also has intelligent robot service. When you need something in the room, it will be delivered by the robot. It is convenient and fast. It was a great experience. When checking in, the lady at the front desk brought chrysanthemum tea and sour plum soup. In the evening, there was also a bowl of noodles that could be eaten as a late night snack, which was very convenient!

The Meihao Hotel in Xi'an we stayed at this time was really disappointing. We booked the room more than 10 days in advance. Since we were three girls, we contacted the front desk in advance to ask for shared beds, extra quilts and toiletries. This hotel is really nice. It's weird. They contacted us through Ctrip and ignored us until the day we checked in. Because the train was late, it didn't arrive until 2 a.m., so the front desk contacted us around 8 p.m. to ask how long it would take to arrive. They told us the arrival time, and then We once again stressed that we needed help putting together beds, but the front desk refused us sternly. We informed the hotel that they would not cancel the order, and that the order was not allowed to be canceled if the room rate was paid in advance, and it would definitely arrive. We are asked to check in at the store before they can handle it for us. If we arrive during the day, we can handle it after we arrive. I can accept that. The key is that we arrived at the store in the middle of the night. Can't they help us with it in advance? The front desk didn't understand the accommodation at all, so when we arrived at the hotel, we went even further. After checking in, we told the front desk that we wanted to share beds. The front desk didn't know. Is the guest's needs always so perfunctory? It was too late after we got to the room, so we all washed up while waiting for the staff to come and share the bed. The three of us girls were wearing pajamas in the room. After 10 minutes, the person who came over was not the guest room aunt but a security guard, which made us very embarrassed. , the security guard found a black stain on the bed while helping us put the bed together. He opened the quilt and found hair. It was too late. We didn’t know what to say. Then came the wonderful thing, a long black skirt hanging on the bed. Inside the wardrobe, it fell down at night. When I picked it up in the morning, I saw that the layer of gray was no longer thick and the clothes were dirty. I quickly washed up and went to the restaurant to have breakfast. I saw another long stick on the communal plate. I have long hair. I ate some fruit and quickly checked out of the hotel for the next few days. I didn’t check out until about 11 o’clock in the morning. Your hotel did not give a reply to the problem reported by the security guard at 2 o’clock in the morning. A lady at the front desk When we checked out, we were asked how we were having a good rest. They didn't even know about the check-in response. I was really confused. The room on the 6th floor was arranged. The corridor on the 6th floor was so smelly that I had to run away. The windows in the room could not be opened. Even if the air conditioner was turned on to ventilate, it was very stuffy. This was not the first time I traveled. I originally came for the Meihao brand and booked 4 nights in a row. Then I was immediately taken away. We were persuaded to leave, but the man who helped us put the beds together was still very nice. He called the front desk as soon as he found out the problem, but the front desk didn't even know about it when we checked out. I just laughed. I don't know the management of your hotel. The pattern is indeed surprising, as I and my friends really feel. (This is the first time I write about such an unpleasant stay experience)

It's very average. The room smells bad. I changed it twice. I chose to live near the clock tower. It's best not to choose this hotel.

The hotel service attitude is very friendly and the environment is good

The location of the hotel is very good, near the clock tower. Hygiene and service are also excellent

Negative review is required! fed up This is my first time giving a bad review 1. This hotel is refurbished, the floor height is very short and depressing 2. As shown in the picture, the bath faucet is broken, and it is impossible to take a normal bath 3. Parking in the parking lot next to it, it is very dangerous to have to walk out of the entrance by yourself. It was raining on the day I arrived. I called the front desk to ask how to get to the front desk, but no one answered the phone at the front desk, which is funny 4. I found two hairs on the bed, it is estimated that the sheets are not new 5. The key is that such a room costs more than 800 a night, and it is stupid to be a guest 6. The hotel lobby has to take the elevator to the 8th floor first, and the elevator shared by the building has to wait for a long time. It was a really bad night anyway, can the franchised hotels be able to slaughter customers without restraint? I originally wanted to stay in Xi'an for a few more days, because of this hotel, I didn't want to eat breakfast the next morning, I just checked out and left. Only those who have lived there know what the experience was like. The only advantage is that it is within walking distance from the city wall. , but there are so many hotels around, and later I saw that the price was not as high as yours. Anyway, I really felt that I was cheated for one night...

服務的話沒得説 位置我很喜歡 鬧中取靜等我們離店時候主動問我們是否需要路上拿兩瓶礦泉水 真的很貼心 房間寬敞明亮，安靜不吵，設施齊全，衞生打掃及時，物品配備及時齊全，早餐豐富，營養可口，員工服務周到 來西安強烈推薦美豪酒店酒店入住體驗很好，退房的時候還可以免費寄存行李服務，去哪裡玩兒帶着行李不方便，可以寄存到八樓前台，房間和照片裏的相符，空間大，有種家的感覺，床也很舒服，八樓大堂給準備了護膚，卸粧水，雖然我沒有用，酒店確實太貼心了。 每個人都會見到你問好，早餐也非常豐富，很適合我的口味,地理位置好，走三分鐘就是地鐵口，背後粉巷，旁邊南門，對面騾馬市，去哪都很近，隔壁就是網紅餐廳。非常乾淨,最重要的是服務態度特別好，即使我們退房要走了，都會給好幾瓶水讓帶着路上喝，各方面想的都很周到！樓道的礦泉水都是免費的，想的真周到，以後來西安就選他家了。店裡還有合作的旅行社，去哪玩報團也很方便，住在這裏去看城牆、逛回民街、小南門早市，很推薦美豪酒店西安鐘樓南門店，讓我們有一種回到家的感覺！體驗感非常好!

位置優越，離地鐵站、鐘樓鼓樓都很近，服務態度真的好，一到工作人員就遞上來一杯酸梅湯，提供小童牙刷、小童拖鞋，12：00～21；30免費提供下午茶、夜宵，孩子很喜歡，下次還會選擇！礦泉水無限量自取。離鐘鼓樓，德福巷都很近。總之很滿意。周邊鐘樓步行即可，2號線地鐵口幾百米，房間乾淨整潔，早餐種類很齊全，味道不錯，各種小吃，尤其服務很熱情，很滿意，非常熱情周到。以後西安必住酒店。酒店裡的設施有健身房停車場，以及洗衣房都是24小時的，下午2點退房的時候還有免費寄存行李服務，礦泉水都放在樓梯口自取。 早餐雖不能跟五星級酒店相比，也很豐富，吃的很舒服。 服務人員態度特別好，主動積極，加了微信，讓有事隨時溝通，酒店離回民街鐘樓南城牆都很近。步行方可到達，不用坐車，很方便的，贊贊贊。他們酒店的服務態度特別好，設施，衞生，環境，都不錯，有自助早餐，自助下午茶，晚上還有夜宵，下次還住這家酒店，強烈推薦！

從辦入住開始我就在想一定要給好評 別的酒店好評你要是説刷出來的 我相信他家酒店好評一定是每個客人發自內心的好評 我們帶孩子行李比較多 入住的時候前台幫我們送到房間 還給我們拿了小童拖鞋 準備了水果 每個前台都在微笑問好 一定要給前台加工資 服務是真的好 非常好 ，服務的話沒得説 位置我很喜歡 鬧中取靜等我們離店時候主動問我們是否需要路上拿兩瓶礦泉水 真的很貼心 房間寬敞明亮，安靜不吵，設施齊全，衞生打掃及時，物品配備及時齊全，早餐豐富，營養可口，員工服務周到 來西安強烈推薦美豪酒店酒店入住體驗很好，因為帶小孩原本定的是房間是1.3m雙床房（沒有窗），辦理入住時客服温柔提示是否已知此房間無窗，並給免費升級帶窗房間，房間很寬敞，乾淨衞生，設施齊全，孩子很喜歡，驚喜發現裏面有一個條型沙發床長度寬度硬度剛好一個小朋友睡，向客服要了一條被子半鋪半蓋，不能再好了，帶小孩入住的話太太太優秀了，大人孩子都能休息好，客服也是凡有需求必有迴響，力薦！商務會客區