Atour Hotel Xi'an Bell and Drum Tower Square

Hotel was situated at a very convenient location, within walking distance to Bell and Drum tower and Muslim Quarter, as well as the Metro. Amenities were great, clean and comfortable. Housekeeping done daily, breakfast spread was decent. Staff were warm and friendly, 苏慕 and other staff all helped us with our queries and anything else we needed. Good view as well from our room.

The hotel is not the easiest to find, it’s tucked away in a corner alley, which made it tricky to locate using ride-sharing apps. On the plus side, a convenience store is about a 6-minute walk away, and the train station entrance is only 4 minutes on foot, so the location is fairly convenient. Breakfast was a decent Chinese-style spread, though nothing remarkable. The biggest downside was the faulty air-conditioning, which seemed to be a common issue as other guests also complained. My room was stuffy and musky on arrival, and disappointingly, even the corridor felt cooler and more comfortable. Service recovery was prompt! Staff provided a humidifier and offered to change rooms, but since I was only staying two nights, I chose not to move and ended up with a less comfortable sleep. On the positive side, the hotel has a decent gym, and I appreciated thoughtful extras like shoe wipes and cleaning spray at the laundry area. Overall, it’s a decent choice near the Bell & Drum Tower attractions, though the (likely temporary) air-conditioning issue noticeably affected the comfort of my stay.