Nanfeng Hotel (Xi'an Zhonggulou Huimin Street Branch )

The hotel staffs service was great especially those at the front desk, can’t recall all their names .. San San and Ding Juen was marvellous, we spend 7 nights here and no regrets. They are helpful and caring too, they will assigned a 管家 for u the moment u checked in, which is 24 hours on call via WeChat on any assistance that we need .. from support on your tours suggestions and almost literally anything that relates to our trip, which we find it’s really helpful. The location is slightly away from the bustling town centre but it’s fine to us as the metro station is not far from the hotel and furthermore it’s ok to us as we mainly will just grab a cab to travel since the taxi fares is quite cheap. My wife was having a bad food poisoning ( it’s due to outside foods, not hotel food ) it’s happened mid night and needed ambulance, they assisted all the way and we was touched by the cares given, and surprised to receive a bouquet when we back to hotel. All in all, it was a great stay.

Perfectly clean room, ideal location and top-notch service from Xiaoling 👌 I recommend!

Receptionists are very helpful in meeting our needs. We heard our past midnight flight provided their recommendations, and we immediately extended another night. The laundry facilities were fantastic. The housekeeping ladies in charge of level 3 were prompt to meet our request.

Exceptional Stay at Nanfeng Hotel (Huimin Street Branch). Thanks to an Outstanding Manager, Xiao Ling! I recently stayed at this hotel and had an absolutely wonderful experience—made even more memorable by Xiao, the extraordinary manager who went above and beyond to ensure my stay was perfect. The hotel’s location is incredibly convenient, with easy access to transportation, dining, and attractions. The property itself is spotlessly clean and well-maintained, offering all the necessary facilities for a comfortable stay. My room was spacious, modern, and equipped with excellent amenities—everything I needed was thoughtfully provided. What truly stood out was the outstanding service, led by Xiao Ling. Her attention to detail, warm hospitality, and proactive approach were remarkable. She and her team were extremely friendly, professional, and always ready to assist with any request. Xiao’s leadership clearly reflects in the staff’s dedication—they made me feel genuinely welcomed and cared for throughout my stay. I highly recommend this hotel to anyone looking for a comfortable, well-located, and hassle-free stay. Thanks to Xiao’s exceptional management, I will undoubtedly return on my next visit. 10/10!

Clean hotel, modern with very friendly and helpful staff. Would recommend

They did their best to keep the hotel clean and help the guests stay well.