Huaju Hotel (Xi'an Wulukou Subway Station) Reviews

Response from Property: Dear guest, first of all, we would like to express our sincerest apologies to you. We take your feedback very seriously. Hotel hygiene has always strictly implemented three-level ward rounds, cleaning self-inspection-supervisor inspection-store manager spot inspection. In response to your feedback, we have imposed corresponding penalties on relevant staff and strengthened professional skills training. The platform area on the third floor is an equipment storage area designated by relevant departments. Of course, we will also consider your suggestions and implement corresponding shielding. Our engineering staff will regularly inspect and maintain the hotel facilities, and no air conditioning abnormalities have been found yet. If you come again, if you have any questions, please call the front desk as soon as possible, and we will arrange staff to help you solve it in time. We apologize again and sincerely look forward to serving you again. All the staff at Huaju Hotel Xi'an wish you a happy New Year and all the best!

Response from Property: Dear guest, thank you very much for choosing to stay at Huahuajia Hotel. We regret that we were not able to give you a satisfactory stay experience. We have received your suggestions on room facilities. Your opinion is indeed very important to our hotel. The hotel has always inspected the facilities regularly. We will also increase our efforts in the future to strive to maintain the facilities at a perfect level to avoid Something like this happens again. Huahuajia would also like to remind you that if you stay at Huahuajia's hotel, you can call the front desk if you have any needs during your stay. We will definitely provide the most dedicated service. Our store provides customers with [free mineral water] + [tea bags] + [coffee bags] in the room, which can meet the basic needs of customers during their stay. The hotel's [Laundry Room] + [Gym] can also add a touch of convenience to your journey. At the corner of the ancient city at sunset, I urge you to stay with the wine. Huaju Hotel Xi'an Branch welcomes you to visit us again! ! !

Response from Property: Dear guest, thank you for taking the time out of your busy schedule to leave a review. I am very sorry that I could not give you a satisfactory stay experience. The hotel adheres to the service concept of guest first. The supplies in the room are all purchased from regular channels and will be opened on the same day. The toothbrushes are packaged and processed on the same day, and there is no secondary use. You can use them with confidence. We take your questions very seriously, and the hotel will follow up on the products supplied by suppliers to ensure quality. During your stay, there will be staff on duty 24 hours a day at the front desk. We look forward to you contacting us in time next time you check in. The hotel will cooperate with you in a timely manner to solve your problems. In order to ensure the comfort of guests, the hotel bedding is made of pure cotton. In winter, static electricity absorbs some floating objects on the clothes. We will definitely clean them more carefully. There is a leisure area in the lobby on the first floor of Huahuajia, which provides self-service drinks [coffee] + [milk tea] + [juice], which can be selected according to your preferences. In addition, the 4th floor is equipped with a [washing machine] + [dryer] + [laundry detergent], which is deeply cleansing. The 90°C high-temperature cylinder is self-cleaning, and the clothes drying stops and the odor-eliminating air wash is available. At the same time, there is also a [gym] for guests, so that you can completely relax your body during the trip. welcome next time!

Response from Property: Dear guest, thank you very much for choosing to stay at Huahuajia Hotel. We regret that we were not able to give you a satisfactory stay experience. We have received your suggestions on room facilities. Your opinion is indeed very important to our hotel. The hotel has always inspected the facilities regularly. We will also increase our efforts in the future to strive to maintain the facilities at a perfect level to avoid Something like this happens again. Of course, when you stay at Huahuajia's hotel, you can call the front desk if you have any needs during your stay, and we will definitely provide the most dedicated service. Our store provides customers with [free mineral water] + [tea bags] + [coffee bags] in the room, which can meet the basic needs of customers during their stay. The hotel's [Laundry Room] + [Gym] can also add a touch of convenience to your journey. At the corner of the ancient city at sunset, I urge you to stay with the wine. Huaju Hotel Xi'an Branch welcomes you to visit us again! ! !

Response from Property: Dear Sir, thank you very much for choosing to stay at Huaju Hotel. We regret that we could not give you a satisfactory stay experience this time. We are deeply sorry. We also attach great importance to the bad experience we have brought to you this time. It is because of your detailed comments despite your busy schedule that Huahua has the direction to improve. Before opening, the hotel was professionally treated with formaldehyde, and linens were washed according to standard procedures. The hotel can provide relevant test reports. Disinfection is strictly enforced to ensure that every guest is replaced, but your health is our biggest concern. You must pay attention to protection when you are out. It is a rare fate to meet you in Xi'an. Of course, staying at Huahuajia If you have any needs during your stay at the hotel, you can call the front desk, and we will definitely provide the most dedicated service. The hotel is equipped with a gym, laundry room and dryer. Provides quality and convenient services for your travel. I wish you a speedy recovery, and all the staff at Huaju wish you success in your work and a happy life!

Response from Property: Dear guest, thank you for giving us your valuable advice despite your busy schedule. We are very sorry that we were unable to give you a satisfactory accommodation experience. In response to your feedback, the hotel immediately launched relevant training for employees, and the project also carried out simultaneous inspections of room air conditioners. We will continue to complete the survey and arrangement of guest rooms in the entire hotel. Customer satisfaction is the hotel's responsibility, and we sincerely apologize to you again. We will also intensify our efforts in the future to strive to maintain services and facilities at a perfect level to avoid such things from happening again. We look forward to your visit again. All the staff at Huaju Hotel Xi'an wish you success in your work and a happy life!

Response from Property: Dear guest, we are very sorry that we could not give you a satisfactory stay experience. The hotel has always been adhering to the customer first service concept. The front desk is on duty 24 hours a day to provide services to you at any time. Failure to pay attention to your stay experience in time is a shortcoming of the hotel. We also hope that when you stay again, you can give us timely feedback on any existing problems to ensure that you have a satisfactory stay. We will also strengthen training in the future, no matter from the maintenance of facilities or the improvement of services, we look forward to your affirmation after staying again. Huahuajia would also like to remind you that if you stay at Huahuajia's hotel, you can call the front desk if you have any needs during your stay. We will definitely provide the most dedicated service. Our store provides customers with [free mineral water] + [tea bags] + [coffee bags] in the room, which can meet the basic needs of customers during their stay. The hotel's [Laundry Room] + [Gym] can also add a touch of convenience to your journey. At the corner of the ancient city at sunset, I urge you to stay with the wine. Huaju Hotel Xi'an Branch welcomes you to visit us again! ! !

Response from Property: Dear guest, first of all, we would like to express our sincerest apologies to you. We take your feedback very seriously. In response to your feedback, we immediately checked the air conditioning equipment. The normal room temperature heating can reach at least 26 degrees. We are very sorry that we failed to meet your standards. You reported that the sound is loud. After evaluation by a professional organization, it currently meets the decibel requirements for regular sleep. Individual customers who are sensitive to sound can inform the front desk in advance when checking in. The hotel can provide silent earplugs, etc. Each of your suggestions will be of great help to the hotel in improving its services. The hotel has been regularly inspecting the facilities and has found no abnormalities in the air conditioning. If you check in again, if you have any questions, please call the front desk and we will promptly arrange staff to help you solve the problem. We sincerely apologize to you again and look forward to serving you again. All the staff at Huaju Hotel Xi'an wish you a happy New Year and all the best!

Response from Property: Dear guest, thank you very much for choosing to stay at Huahuajia Hotel. We regret that we were not able to give you a satisfactory stay experience. We have received your suggestions on room facilities. Your opinion is indeed very important to our hotel. The hotel has always inspected the facilities regularly. We will also increase our efforts in the future to strive to maintain the facilities at a perfect level to avoid Something like this happens again. Huahuajia would also like to remind you that if you stay at Huahuajia's hotel, you can call the front desk if you have any needs during your stay. We will definitely provide the most dedicated service. Our store provides customers with [free mineral water] + [tea bags] + [coffee bags] in the room, which can meet the basic needs of customers during their stay. The hotel's [Laundry Room] + [Gym] can also add a touch of convenience to your journey. At the corner of the ancient city at sunset, I urge you to stay with the wine. Huaju Hotel Xi'an Branch welcomes you to visit us again! ! !

Response from Property: Dear customer, thank you very much for choosing to stay at Huahuajia's hotel. We regret that we were not able to give you a satisfactory stay experience this time. We have received your valuable suggestions, and we also attach great importance to the bad experience this time brought to you. It is because of your detailed comments despite your busy schedule that Huahua has the direction to improve. We will definitely strengthen training to improve the professional skills of employees in various positions to prevent such things from happening again. We also look forward to your visit again to witness the growth of Huahua. Of course, if you stay at Huahuajia's hotel, you can call the front desk if you have any needs during your stay. We will definitely provide the most enthusiastic service. Our store provides customers with [free mineral water] + [tea bags] + [coffee bags] in the room. The hotel's [laundry room] + [gym] can also add a touch of fun and convenience to your journey. From all the staff of Huaju Hotel Xi'an, I wish you a happy holiday and a good mood every day. Rain or shine, we are waiting for you in Xi'an!