To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1917)
Positive reviews(1881)
Reviews with photos/video(802)
Convenient location(251)
Easy to get around(237)
Classy environment(226)
Awesome amenities(215)
Friendly front desk staff(158)
Close to metro(70)
Delicious breakfast(54)
Luggage delivery service(7)
Negative reviews(36)
Guest User
Superior Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Very nice and helpful staff. Good free sevice the laundry. The hotel same as the picture. Only notice regarding breakfast not for Europian. We eat for lunch or dinner dish like this but not for breakfast. If you want a very good surprice for Europian guest: cafe, milk, egg, fruit, bakery and yogurt. Thanks.
Carolina
Superior Double Room
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Lovely and helpful staff, thoroughly cleaned every day AND centrally located. Very safe for solo travelers, 10/10 would recommend!
gnatzinger
Business Double Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Decent, great value for money hotel, perfectly located right in the center of Xi'An! Exceptional staff and service!
Response from Property: Wow, your evaluation is simply our source of motivation! Thank you for your recognition and appreciation of our hotel, it makes us very happy. We are located in the center of Xi'an, making it convenient for VIPs to visit and travel for business. We are very happy that you are satisfied with this. Thank you again for your recognition of our staff, who will work even harder to provide quality service. We look forward to welcoming you again in the near future and bringing you more surprises! May you be happy every day and may good luck always accompany you! ٩( 'ω' )و
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Family
5 review
4.5/5
Great
Posted on Aug 28, 2024
Hotel is near night market and Drum Tower, very convenient to find food and subway. Staffs are very friendly & helpful to answer queries. Best of all, the AI voice is superb, able to control almost everything in the room, provide songs, news etc
Response from Property: Wow, your evaluation is like a spring breeze, making us feel warm~! We are very pleased with your praise for the hotel's location and service staff. It seems that our efforts have been recognized by you. It’s great to hear that you also like our AI voice service! This little guy is the "right-hand assistant" of our hotel. We are very happy that it can bring convenience to you. Thank you again for your support and affirmation of our hotel! Please believe that every progress is inseparable from the precious suggestions and expectations of distinguished guests. We look forward to welcoming you back again with better and more considerate services in the days to come. May you be happy every day and have good luck~ (≧▽≦)
Anonymous User
Superior Double Room
Stayed in Aug 2024
Solo travelers
8 review
4.5/5
Great
Posted on Aug 22, 2024
Good hotel, well worth its price. The location was pretty good, and the staff were helpful.
Response from Property: Dear guest, we thank you very much for choosing to stay at our hotel and giving us such a high rating. We are happy to hear that you were satisfied with our location and staff. Your satisfaction is our greatest encouragement and motivation, it lets us know we are doing a good job in providing quality service. Thank you again for sharing your stay experience and we look forward to welcoming you back in the near future. Wish you a happy life!
Guest User
Superior Room (2 Beds)
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 13, 2024
Location is great. There is an underground subway that takes you across the street where there are lots of street food. I also love the fact that there are two washers and dryers for you to use for free. The rooms are cleaned everyday but the shower is a bit slippery due to the tile they chose. If they include a shower mat that will be great. Staffs are also very helpful even when they don’t speak much English. They will go out of there way to find you the best way to go to the attractions you asked. The staff will use translators to communicate with you if you don’t speak Mandarin. Overall, I will come back to this hotel due to the prime location. You can also take the subway directly from the airport to the hotel via 2 transfers to avoid traffic time via taxi. The subway closest to the hotel is about 7 mins walk which is awesome.
Response from Property: Dear distinguished guest, hello! Thank you for choosing our hotel and taking the time to share your stay experience. We are pleased to hear that you are satisfied with the cleanliness of our room and the attitude of the front desk. This is the greatest affirmation of our work. At the same time, we are also deeply gratified by your recognition of Xiaodu’s smart devices and robot food delivery services. We are always committed to providing every distinguished guest with an elegant and comfortable environment and high-quality services. Thank you again for your review and we look forward to welcoming you again in the near future.
Guest User
Superior Room (2 Beds)
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Aug 19, 2024
We enjoyed it, the location was excellent, however the staff didn’t speak any English.
Eva
Family Room
Stayed in Mar 2024
Travel with friends
15 review
4.7/5
Amazing
Posted on Mar 31, 2024
The elong anyue hotel is a nice hotel next to the drum tower of Xi'an. The room was large and bright and clean. Check-in was uncomplicated and the staff was friendly. The breakfast selection was good. There was no coffee or tea available with the breakfast but we got some drip-coffee bags when we asked.
Response from Property: Dear Guest, Thank you for your review of iLong Stay Xi'an Bell Tower. We are very pleased to hear that you are satisfied with our rooms, stay experience and breakfast selection. Meanwhile, we have also noticed that you mentioned that coffee or tea is not provided for breakfast. We will further improve our service to ensure your next stay is more enjoyable. Thank you for your feedback. We will continue to strive to improve our service quality to make your stay at iLong Stay Xi'an Bell Tower more comfortable. Thank you again for your visit. We look forward to your next stay.
Guest User
Superior Double Room
Stayed in Aug 2024
Solo travelers
1 review
4.5/5
Great
Posted on Aug 27, 2024
Very close to the tourist attractions
Guest User
Business Double Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Great stance
Guest User
Superior Room (2 Beds)
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
good,well done
Response from Property: Wow! Dear guest, your praise is like the warm sunshine in spring, lighting up our working mood. Thank you for your recognition of the cleanliness of our rooms and facilities. We are also glad that you enjoyed our services. This is the perfect experience we have been striving for! Yilong Anyue Hotel's specially selected 60-count cotton linen and cinema-grade mechanical door allow you to "sleep peacefully" and have sweet dreams all night long! We look forward to choosing our hotel again when you travel next time and providing you with better services. May every day be filled with sunshine and good luck always be with you! Thank you again for your support and love for our hotel, and we look forward to seeing you again~ (⁎⁍̴̛ᴗ⁍̴̛⁎)
Sunswordbcn
Queen Room
Stayed in Sep 2024
Couples
26 review
4.7/5
Amazing
Posted on Sep 5, 2024
Very close to the subway station and the clock tower, the location is good and convenient to go anywhere. The breakfast is also good. The facilities are quite new and the room is clean and tidy. The price-performance ratio is quite high.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to provide us with such a detailed and positive review. We are glad to hear that you are satisfied with the location, breakfast and facilities of the hotel. We are always committed to providing every guest with a clean and tidy accommodation environment and convenient for them to travel around the city. At the same time, we are also very pleased to know that you think our hotel is cost-effective. This is the best affirmation and encouragement for our work. But we will continue to improve and look forward to bringing you a more pleasant experience when you visit next time. Strive to get your full score review! Thank you again for your support and affirmation of our hotel, and look forward to having the opportunity to serve you again!
Guest User
Superior Double Room
Stayed in Sep 2024
Other
3 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The front desk service is very good. They always help us as soon as possible. The facilities in the room are also good. They are all controlled by Xiaodu smart control. Even the toilet is smart, which is very good. Downstairs is the Drum Tower and the Bell Tower Community. It's very good.
Original TextTranslated by Google
Response from Property: Dear VIP, wow~ Your praise is like the warm spring sun shining into our hearts, which makes us feel extremely relieved! With the design concept of "joyful movement", Yilong Anyue Hotel is committed to providing you with "joyful travel" services that make you feel at home. I am glad to hear that you are satisfied with our front desk services and room facilities. Xiaodu smart control and smart toilet are designed to bring convenience and comfort to VIPs. It seems that all of this has been recognized by you, which is great! Moreover, our hotel is close to the Drum Tower and Bell Tower District, with a superior geographical location, which is convenient for VIPs to play and sightsee. Thank you again for your support and affirmation! We will continue to work hard to improve our service level and look forward to your next visit~ May every day be full of sunshine and happiness!
Anonymous User
Superior Double Room
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The location of the hotel is very good. Opposite the lobby is the Drum Tower. The room facilities are very new and can be intelligently controlled by voice. The room is clean and tidy. The front desk service is also very good. Any questions are answered. There are many places to eat and play nearby! recommend! ! !
Original TextTranslated by Google
Response from Property: Dear distinguished guest, wow ~ your positive comments are like a warm sun, lighting up our working day! With the design concept of "joyful movement", Yilong Anyue Hotel is committed to providing you with "joyful travel" service that makes you feel at home. Thank you for your recognition of our room and service, as well as your compliments on the location. This is the direction of our efforts! We will continue to maintain excellent service quality so that every guest can feel at home here. Thank you again for your support and affirmation, and we look forward to bringing you more surprises next time you visit! May you be happy every day and everything goes well~ (≧▽≦)
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The guy at the front desk is very handsome, the service is very good and considerate, it is very convenient to travel, and there are many kinds of breakfast
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your high praise and affirmation of our hotel. We're happy to know that you enjoyed our front desk service, ease of travel and variety of breakfast options. These are the sources of motivation for our efforts to provide quality services. Thank you again for your recognition. We will continue to provide warm and professional services to all our guests. We look forward to your next visit and wish you a happy life!