Family Friendly Hotels in Xi'an

Extremely delighted with the 24-hour front desk concierge service from the moment I arrived at 4 AM until I left on the last day at 10 PM. There were some delivery hiccups that the front desk were very helpful in resolving for me. I like how thoughtful all the staff are from the front desk to the housekeeping and the food service during breakfast times. Not one but all of them were very attentive and detailed (小马,小杨，张瑞? and 王建荣are the names given but there were another 10 of them who were just as exceptional). I quite like the local breakfast variety that comes with fruit and salad selection. Each floor has a complimentary 500ml water bottles fridge (room temperature) that you needn’t have to buy from outside. Housekeeping even offered steam eyemasks for tired eyes! The fact that they also offer airport and train pickup/drop off services definitely are an added plus on top of the tour offerings. You just need to inform and pay the 30 yuan amount for foreign travelers per trip. They have a set time for pickups and drop offs at this rate. Outside of the set time, you can expect to pay more. The location is convenient despite not having a driveway but plenty of bicycles to rent and tourist attractions are at a walking distance. Definitely a 12/10 and will make a return when I visit 西安 next time.

Great location just a stone throw to Bell tower and Muslim street . Subway is at hotel downstairs. Plenty of eateries around . Opposite hotel is shopping street . Rooms look newly renovated and bed is so comfortable. They provided 2 different pillows for individual likings . Reception service was superb and was very delighted that they go an extra mile . We booked total 4 rooms and as our flight is early morning we booked an extra day . However we found a day tour to kill time and decided to check out at 1pm . Reception insisted to call trip.com to help us cancel the extra day . Instead of making us wait for confirmation he tell us he will settle. After an hour I received a call from trip.com to confirm my cancellation. We are super impressed with their service !!

The hotel was lovely and the location was great. We might suggest that on your site you mention a different name as it is not really in the bell tower xi’an yonginman … in fact we never saw that name, tho the address is correct. It’s a few blocks from the bell tower circle and there are several more hotels of the belt tower . There is nowhere on the hotel that says Xi’an Belltower, yongiman, elegant hotel. on the door is Mehood elegant hotel (see picture)- but this is a barely noticeable sign and the entry is really tricky. there is an elevator that says lobby elevator 1 … but in fact you need to press 5 and get up to the 5th floor to find the lobby! and the elevator floor signs (1-5) do not indicate this … Our suggestion is to put a much larger sign on the hotel and to better indicate that hotel lobby is on the fifth floor! the pix below is a small sign on a small door with only name we saw. there are many other doors in the area.

The hotel located is very clean , great location, friendly staff, the room was so spacious with premium amenities. Moreover than that is such a great price the room comes with free coffee.

I was pleasantly surprised by my first choice of this hotel in Xi'an. As soon as I arrived at the hotel entrance, a bellhop came over to help with my luggage. The attention to detail was perfect! The hotel staff were all very friendly and their attitude was top-notch! The hotel breakfast offered a wide variety of dishes. Both Chinese and foreign guests can enjoy various delicacies here, and many authentic dishes are popular among both domestic and international guests. There is also a gym and free laundry service! The transportation is extremely convenient! It's less than 500 meters from the ”Yongningmen” station of Line 2. Moreover, the hotel arranged a car to directly take us to the airport, which was so convenient! I'm extremely satisfied with this hotel! Both the hardware facilities and software services are first-class. The room was decorated with great style and all the equipment was in good working order. The hotel staff were all professional and friendly, making my stay here a wonderful experience. I give it a five-star rating without hesitation! It's a great place to stay and a very pleasant experience for me. The hotel atmosphere is very modern. Whether it's the rooms, staff service or the restaurant, it gives me a very fresh feeling. As a person who loves traveling frequently, I think I would give it a very high evaluation. I'm looking forward to my next stay and I will also recommend it to my friends! Here, I would like to express my gratitude to Ms. Tian, also known as ”wan zi”, who has been in constant communication with me since before my arrival to inform me about the pick-up service. Since I don't have a mainland mobile phone number, I could only communicate with her via WeChat. She always responded promptly and helped me solve my problems. When I checked in at the hotel, she would also offer me tea and share the English version of the travel guide, which was a great help for my trip! She would also introduce various scenic spots to me, send me the locations of the spots, and guide me on how to purchase tickets. Thank you very much for all these! She would reserve sweet soup for me every night, which was very delicious! She would also help me order takeout to taste the local specialties in Xi'an! Finally, I would like to thank 丸子（Tian）紫 for the shadow puppet they sent us. I really like it. Thank you. I will come to Xi'an and stay at this hotel again next time!

Hotel is located at Luomashi Pedestrian Street which is very convenient, accessible to many eateries and shopping. Within walking distance to Bell Tower, Huiming Street, Great mosque and so on via underground Pedestrian walkway. Nearby also has direct bus to Terracotta Warrior at RMB49. In front of the hotel has sakura tree which is fully bloomed during our stay, lucky day.

Fantastic Stay – Highly Recommended! I had an excellent experience at this hotel. The service was great, and the staff were truly amazing – friendly, helpful, and always ready to assist. The location was also very convenient, making it easy to explore Xi’an. Everything went perfectly during my stay, and I couldn’t be more satisfied. I would definitely recommend staying here if you’re visiting Xi’an!

I simlky loved the very comfy bed, the laundry possibility, the good breakfast, the helpful staff. It is very close to Bell Tower whichiss a great advantage.

I had a nice room, clean and big. Breakfast was small but good and not too expensive. Staff is friendly and helpful and with translate you get there. Location is a bit outside the wall but with Didi easy to get picked up and explore. Alternatively if you want breakfast outside the hotel you can walk to the metro, outside the metro are a few stalls with some good breakfast options. Really close to the hotel there aren't much dinner/lunch options I could find.

A very good hotel with fine facilities such as the gym, washing and drying washing which is free to use and also free luggage storage. The bed is clean and big enough to fit in three people. Clean and quiet room. Toilet is nice. The hotel counters are fast and efficient with quick reply through their WeChat account in providing any services.