Riverside International Hotel

Very bad hotel experience I have been driving around China for more than five years, covering more than 300,000 kilometers, visiting nearly 300 cities in China, and staying in countless hotels of various star ratings. This is the first time I have experienced the "extraordinary treatment" in a hotel buffet restaurant. I booked the "Wuzhou Jiangbin International Hotel" one day in advance and arrived at 4 pm the next day. While checking in, I asked the girl at the front desk about the hotel buffet. The girl replied on the spot that I could go there for dinner at 6 pm. After finishing my workout, I went to the hotel front desk again at 5:45 pm and asked about the location and dining hours of the hotel buffet restaurant. The girl at the front desk replied that I could go to the buffet restaurant for dining now. I excitedly came to the buffet on the second floor of Building 2 of the hotel and looked for the person in charge on site to purchase the buffet. The girl in charge of the hotel buffet restaurant asked very coldly: Do you have a reservation? We said that we had just checked into the hotel this afternoon and did not have a reservation. The cold-hearted girl immediately replied: You cannot dine in without a reservation. We explained again and again that the hotel was booked one day in advance, and when booking the hotel, no one reminded us that we also had to book the hotel's buffet at the same time. The cold-hearted lady didn't give us any chance to explain and said that we couldn't dine in without a reservation. Haha, okay. After encountering many strange things, you will get used to them. At this time, it happens to be the fifth day of the ***** New Year in 2025, a good day for every household to "welcome the God of Wealth". What should we do if we encounter a restaurant supervisor who refuses to let in "God of Wealth customers"? ? ? Then let's go If you don't welcome it, let's change the place. Just outside the hotel is the Wuzhou specialty food "Lao Wuzhou". On the fifth day of the ***** New Year, the restaurant was already fully booked, but the owner still found a way to arrange a large private room for the two of us. There is no harm without comparison. The good news is that when I returned to the room at night, the hotel lobby manager called and apologized repeatedly for the incident, which to a great extent made up for the damage caused by this bizarre experience. Overall, the hardware facilities of Riverside International Hotel are average, the breakfast is simple, and the gym is poorly equipped. The security guard at the hotel entrance lacks responsibility Front desk service is not in place There is a lack of effective closed-loop management between the hotel’s own buffet restaurant and the hotel. The above problems collectively reflect that hotel management is disorderly and relevant training is inadequate. Fortunately, the lobby manager apologized in time. Fortunately, I was able to taste the delicacies of "Old Wuzhou". Fortunately, I met the "tea grower" of Wuzhou Liubao tea. . . Thanks to Wuzhou Grateful for meeting I hope Jiangbin International can correct its mistakes if they are wrong and continue to work hard if they are not.

I don’t understand why such a high-end hotel uses such poor toiletries! Everything else is really good and the hotel is luxurious, as long as the quality of the supplies can be improved, it will be fine!

Nice environment, highly recommended! It is also convenient to eat around

This hotel definitely exceeded expectations and received five-star praise! No wonder so many people recommend it! New facilities, good hygiene, rich breakfast, convenient parking and good service.

Hygiene: Very clean. Building 2 is relatively new, although the decoration style is still old-fashioned. Facilities: The bathroom design is not reasonable enough. There is no place to hang towels and clothes, which is a bit inconvenient. The bedding was really hard and I woke up many times during the night. New Year's Adventure Lucky Bag: Wuzhou Specialties! ! Guiling jelly, Bingquan soybean milk, Liubao tea, and something that looks like a kiwi fruit. Service: Very friendly! After checking out, I will ask about my stay experience. p.s The morning tea on 3F is really popular!