SaintShaina99
May 2, 2023
This hotel is very strange. I booked a twin room two weeks in advance. On the afternoon of the day of check-in, they called me and asked me if I could change to a double room. Because I booked in advance, all room types were available at the time of booking. I definitely chose a twin room. There was a reason. The other party said that a guest wanted a twin bed, so they asked us if we could change to a king bed. I said I didn’t want a king bed, just a twin bed. The waiter actually asked me to check out their room and book a room at another hotel. It was really funny. , isn’t booking priority given? How can it make sense that those who come first should be given priority to those who come later, and we are asked to check out and change hotels? What kind of bloody operating logic is this? Then what is the point of booking in advance? I will look for other hotels temporarily, especially It's a holiday, there are no vacancies, room types, and premiums. Is it reasonable for an early booking to be responsible for these? ! !
Although in the end they gave up the request to change rooms with my insistence and asking them to contact Ctrip if they had to change rooms, this made the guests feel extremely, extremely uncomfortable and affected their travel mood~
Is it worth engaging in such a low-end treatment method for the price of more than 100 yuan for the same room? ! !
It’s so ugly to eat! ! !
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