To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.5
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All Reviews(117)
Positive reviews(107)
Reviews with photos/video(23)
Awesome stay(30)
Classy environment(26)
Quiet & comfortable(22)
Great value for money(8)
Shower difficult to use(4)
Great air circulation(4)
Friendly front desk staff(3)
Loved the view(2)
Negative reviews(10)
Lily Vatani
Guestroom (2 Beds)
Stayed in Jan 2022
Couples
47 Reviews
2.2
/5
Posted on Feb 5, 2022
The room was just ok, we had to take our luggages and climbed the stairs to get to our room. They charged us for extra water bottles which is quite silly I believe 😅🙃😠
Response from Property: Dear guests: Hello! I'm sorry that it didn't bring you a pleasant stay. The room type you ordered is the sixth floor of the hotel. The order type also indicates that you need to walk to the room on the first floor. It is probably that the position indicated is inconspicuous and can not be seen by you. There are two bottles of mineral water free of charge in the hotel room. The extra mineral water you need is charged, which is normal in every hotel. Our charge is also very reasonable. If you feel unhappy because you charge extra mineral water, Xiaoyi tells you "sorry" that the hotel is constantly improving its management, Constantly improve the staff and serve every customer with heart. Thank you for your valuable advice in your busy schedule. I wish you a pleasant journey, family harmony and your next visit during the period of all the staff of Yipin Cloud View Resort Hotel!
Joey F
Guestroom (2 Beds)
Stayed in Aug 2021
Friends
7 Reviews
4.5
/5
Great
Posted on Aug 14, 2021
Great service and staff. A little far out of the main area of town. Nice pool and view.
Response from Property: Happy to hear from you ,the hotel has a battery car to send down the mountain, hope to visit next time, thank you!
Guest User
Guestroom - With View (Double Bed)
Stayed in May 2021
Solo travelers
34 Reviews
5.0
/5
Outstanding
Posted on Jun 1, 2021
Great location close to West Lake and shopping areas/restuarnats. Comfortable and clean rooom.
Response from Property: Dear guests, thank you for your comments and sharing. l look forward to meeting you next time. l wish you every success in your work and a happy family.
Fensexiaomogu
Guestroom - With View (Double Bed)
Stayed in Jun 2021
Couples
6 Reviews
5.0
/5
Outstanding
Posted on Jun 13, 2021
I have never been to a resort hotel in Wuzhishan before. It must be so cheap at first, but after I checked in, I really praised it. It is comparable to the more than 800 resort hotel rooms in Sanya. The rooms are fully furnished, clean and tidy! The environment is very good, next time you come to Wuzhishan is still the first choice! Great, the only thing that scared me was the big cockroaches in the room! Really strong! Scalp tingling!
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Linxiaobin
Guestroom - With View (Double Bed)
Stayed in May 2021
Friends
90 Reviews
3.5
/5
Posted on May 30, 2021
The breakfast was ok, the room was quite big, with a balcony, but the toilet in the room smelled, so I stayed for one night and there was no feedback. The hotel should be improved and the sewers were dredged. The outdoor swimming pool is too hot and the service staff are nice.
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Guest User
Guestroom (2 Beds)
Stayed in Apr 2021
Friends
35 Reviews
3.0
/5
Posted on May 9, 2021
I feel that the hotel cannot reach the 4-diamond level. The hotel is on a half slope. If there is no car, it is estimated that it will be difficult to go up with luggage. The booking information on Ctrip does not match the actual situation (fortunately, Ctrip helped to solve it). The room is small and the facilities are old. It feels uncomfortable to check in, and it is inconvenient to eat. Except for eating in the hotel restaurant, there are no restaurants around. In short, I feel that the price/performance ratio is not high.