Wuzhi Shanshuiyun Residence Hotel

On June 19, 2024, the front desk was unenthusiastic and had a bad attitude. I just booked the room and went in to see that the bed was a bit small, so I asked to change the room to a larger bed. I called the front desk and asked them to find someone to come and deal with it. He said I asked the security guard to drive a sightseeing car to pick me up. As a result, my husband and I waited downstairs for half an hour and no one came to pick us up. I was holding the baby downstairs in the heat and sun, and then my husband walked there by himself. Pay more money in exchange for driving your own car. I rushed to work after checking out. My mother gave the key card to the front desk to check out. They agreed to leave it here, but they called me again and said they hadn't checked out yet and hadn't given me the key card yet? Yesterday when I checked in for a room, I asked how to refund the deposit. He said that it would be refunded at the same time. I used Alipay to pay. I checked out the room at noon and now I am about to get off work. He even paid back the 400 yuan deposit. They didn’t refund it to me. They called me several times and they always said that my signal was not good and I couldn’t hear the card👍👍👍

A very cost-effective B&B hotel. The environment is elegant and the rooms are spacious and comfortable. Halal restaurant with affordable prices, wide variety and affordable breakfast. It is the best choice for tourists who come to Wuzhishan for vacation.

There is nothing to say about the environment. The upper and lower floors of the room are large enough, but there are cockroaches and some facilities in the room cannot be used.

The environment in the park is very good, the hotel service is very good, there are cars for delivery in the park, the butler's driving skills are really good, you can also see the mountains and rivers behind, and the black swans from the balcony, the sound insulation of the room is also very good, we can chat I couldn't hear the noise even through a wall. I went out with friends and booked a three-bedroom apartment and I was very satisfied. However, the fan in the living room was broken and couldn't be used. There was also a refrigerator. The coconuts downstairs were so beautiful.

Facilities: very old Hygiene: OK, but when it rains, there is water at the door and it is easy to slip. It is very slow to deliver things. Environment: Very good Service: There is no concierge at the front desk and no one will take our luggage. We were asked to unload our luggage from the car and move it to our own car. The service at the front desk was very casual. When booking a room with two rooms and one living room for four people, just tell the front desk. They said they would charge for giving two bottles of mineral water~ It seems they can't tell the difference between ABC and D. We said it was room Cxx and the front desk said it was room BXX. Neither the two waiters could tell the difference. To be honest, the service is not worthy of a hotel in this location.

The swimming pool is not clean, even if there are staff cleaning it in the morning, it is still dirty at noon, and it can only be superficial. The breakfast tastes bad, there are few varieties, and it is unhygienic. I have diarrhea after eating. There are less than 10 people on the glass ramp. When I went there, I saw that there was no water. They were trying to trick people into spending their money. The rafting discount was only 10 yuan per person. This B&B will soon be closed.