ternuraaaa
February 9, 2024
A very, very unhappy experience. Ctrip showed us to check out at 14:00, and the front desk did not tell us specifically when to check out when we checked in.
As a result, at 12 o'clock, the guest room phone was called to remind us that it was almost time to check out.
At 12:25, they knocked on the door and said we didn't answer the phone. Then they reminded us that there were not many rooms and asked us to leave quickly to make room for the next resident.
At one o'clock, he kept knocking on the door and asked us to leave quickly. It was already time to check out😡
I was really, really unhappy. Especially when I got to the front desk at 1:10 and there was no one waiting to check in, I was really speechless.
Original TextTranslation provided by Google