Guest User
April 9, 2025
This stay experience was far beyond expectations! The hotel facilities are well-designed: the rooms are excellently soundproofed, the bathrooms are practically divided into dry and wet areas, the lighting adjustment system is soft and eye-protecting, and the details are polished. Special thanks to the front desk manager Xiao Xu lven for his meticulous service - from the efficient check-in when entering the lobby to actively asking about itinerary needs and handing over a customized travel guide, his professionalism and warmth run through the whole process. When consulting about laundry services late at night, he coordinated the dryer within two minutes; before going out on rainy days, he had quietly prepared a long-handled umbrella and put it in the storage; even after checking out, he still followed up on the express delivery of the lost charger. There is no overly enthusiastic marketing rhetoric, but in the details of the silent operation of the air conditioner, the daily replenishment of tea bags, and the 30-second response to room needs, we can feel what is the "silent" service philosophy. The front desk manager Xiao Xu and the team interpreted with actions: real thoughtfulness does not need to be publicized, and it will quietly take root when the needs are perceived in advance. Such a hotel deserves to be a safe choice for business trips!
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