Anonymous User
August 19, 2024
I am also a Ctrip Gold Diamond user. I seldom write reviews. This is the worst situation I have encountered in business travel accommodation. I wanted to write about it after I left the hotel, but I forgot it when I was busy. I remembered it after receiving the call from the after-sales service. First of all, let me talk about the environment. The newly renovated environment is still OK, but the room I stayed in had a loud dripping sound in the drainage pipe on the outer wall in the middle of the night. It was still very noisy at about one o'clock. The maintenance master was called but he couldn't handle it. He said that no one responded before. It might be because it rained that night. Then he helped me change the room. As a result, the door of the room was opened by the auntie early in the morning. I was awakened before I woke up. It was really exciting... There were hairs on the towels and sheets, and the door had no safety buckle. The slippers were disinfected in this way...
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