Yuanyi Hotel

The service in the hotel is very poor. They opened the door and entered without permission! ! ! Invasion of privacy, illegal intrusion, bad nature, the hotel has a very bad attitude in handling it! ! ! The coffee included in the order was not given either! ! The hotel was converted into an apartment. It was very troublesome to wait for the elevator, and the sheets made me feel itchy when I slept on them! The breakfast is very basic, so don’t expect it.

Objectively speaking, the hotel's sanitary conditions and a daily serving of simple fruit are indeed okay, but the hardware environment is really hurtful. What's even more hurtful is the service attitude of the front desk customer service manager. I stayed in the hotel for two nights. The blue switch light on the bathroom mirror could not be turned off. It was particularly dazzling in the dark. The alarm sounded many times in the middle of the night. These two problems can be overcome and tolerated. At most, it is did not sleep well! The fatal thing is that the water in the water heater was warm for two nights. It cannot be adjusted if it is not hot. For the first time staying in a hotel, you still need to adjust the switch and temperature of the water heater yourself, and there are no warning signs! I called the front desk at night to report this problem, but the problem couldn't be solved on the phone. I was given lukewarm water for two nights to completely wash away my cold! When I reported this situation to the front desk after leaving the store, the account manager didn't show any humility. Instead, she blamed me and said it was my problem because I didn't know how to adjust the water heater. I had a better attitude and it didn't matter if I apologized. Her attitude directly made people angry. Fire, no matter what, it is a fact that I caught a cold, and it is also a fact that the water is not hot. After leaving the hotel, the front desk called me again. Instead of apologizing, he told me that the hot water was in the wrong direction. Do you doubt my intelligence? Elementary school students all know that the red left side means hot water, and the blue right side means cold water. Even if the settings are wrong, they will turn left and right to test the water temperature when adjusting hot water. What I have always emphasized to the front desk is that the water is not hot, not cold. The temperature of the water is not hot to the touch, and the upper body will definitely be colder! This is my first time staying in a hotel and I am so angry. The main reason for my anger is that the attitude of the front desk customer service manager is really speechless. Boss, where did you hire the customer service manager? At the very least, he has no respect or apology for the customers. Good job. The communication method can solve many problems and also reflects the overall quality of a hotel. I hope it can be seriously improved and improve the service!

酒店乾淨整潔，房間很大也舒適，整個房間都是智能化場景，點睡覺、起床等會自動開關燈拉窗簾。前台接待的小姐姐都特別熱情，還幫忙推薦旅遊路線。還貼心地準備了小水果和送的飲料，實在是太貼心了。天氣熱，還特意準備了備用房卡，以防出門時空調關閉房間裏太熱。第二天的早餐也不錯，餐廳環境很好。

第一次住圓亦非常滿意，服務態度很好👍，房間也很很大而且也很乾凈，不錯的體驗，下次出門的首選，不錯不錯

裝修很好，乾淨，周邊安靜，酒店服務態度也很好，十一這個假期住到這個酒店非常滿意

1，房間很小，看寫的43平才訂的酒店，到了一看很小，打電話給前台問，還説怎麼了，有問題嗎，語氣很差，一副你愛住不住的樣子。後來告知，43平是房產證面積，公寓得房率60-70%，真正多少面積，心知肚明吧 2，另外，裏面拖鞋拆開，是發黴的，黴味特別大，如圖自己看 3，周邊吃飯也不方便，交通也不方便

來過很多次了，每次想放鬆一下就會來這家，設施設備都很新，還靠近江大，可以去吃很多好吃的，推薦大家來（圖文無關 衹是想給大家看看我家的胖貓）

房間乾淨整潔，設施新，還有水果飲料，離地鐵口走路5分鐘，遇到困難前台熱心幫忙解決，早餐小餛飩也喜歡，性價比很高

酒店電話沒人接 在門衞的地方打了五六個電話不接也進不去 外來車不給進 好不容易找人進去了地庫還沒裝修好 全裝修垃圾還把車底盤颳了 去問前台電話為什麼不接他衹會回答三個字不知道 全程就不知道三個字解決一些提問 沒有任何解釋和道歉 大晚上下着雨在門衞處等了十幾分鍾又去找人 全程電話都不接