Manxin Hotel Wuxi Grand Canal

The room facilities are OK, the front desk service is warm and friendly, but the room is not cleaned very well and there is a lot of hair on the floor in the shower room. The breakfast was average. When we arrived at 7:00 on the first day, the food was cold and there was hair on the side dishes. Service staff do not wear masks or hats.

The hotel is in a great location, very convenient for travel, the rooms are warm and clean, the staff are friendly and helpful, every time I come here, it feels like home

The front desk service is very enthusiastic, the breakfast is also good, and the aunt is also very nice. However, the sink drained out at night, leaving water on the floor and a sewage smell. I changed rooms in the middle of the night. It was almost 12 o'clock after all the trouble. There was no room and I gave him a small child's room. The dust inside was relatively large. The next day, the manager said that this room would be sold every day and cleaned every day. So I will give you a photo. Look at the ash on it. The most unbearable thing is that in the morning, the male staff directly swiped his work card and pushed the door open. There was a lady resting in the room. If I didn't lock it, would it be possible to get in? This complaint for compensation has not been resolved yet. Ctrip customer service has been helping to coordinate, but Huazhu’s customer service has not responded. Let’s take a look at the solution opinions of the tourism authorities on Monday. I have been living in a hotel for 20 years, and this is the first time I have encountered such an outrageous thing. There are no handling guidelines for chain hotels. It made me turn a big deal into a trivial matter. I want to ask why I am a consumer! ! ! By the way, this hotel is called Nanchang Street. It’s a total headliner. It takes 20 minutes by taxi from the pedestrian street. Foreigners should be careful. I booked this hotel just to be close, and then all my expectations were shattered.

Very average. The jack in the room was broken. The reason given was that the master was off work and there was nothing he could do. ridiculous. Breakfast was ok. The room facilities are also good. It's just that the front desk staff is average.

酒店門口即是悠悠古運河，夜晚燈籠倒映水面，燈光也美，宛如穿越千年。大堂清吧式佈局營造悠閑氛圍晚上還有調酒，。對面就是江尖公園往前走就是運河公園，兩公里惠山古鎮，三公里南長街。住漫心享受現代便利，實為旅行佳選！小陳服務佳

住漫心也太驚喜了吧！一進門就被裝修戳中，暖乎乎的燈光超有氛圍感～前台小楊辦理入住快到飛起，還主動給了周邊遊玩攻略。房間乾淨到沒話説，床軟乎乎的像陷進雲朵裏，晚上安靜得一覺到天亮！早餐種類超豐富，味道也很贊～下次來這兒玩，還選漫心！