MANXIN Wuxi Grand Canal Hotel

The room facilities are OK, the front desk service is warm and friendly, but the room is not cleaned very well and there is a lot of hair on the floor in the shower room. The breakfast was average. When we arrived at 7:00 on the first day, the food was cold and there was hair on the side dishes. Service staff do not wear masks or hats.

The hotel is in a great location, very convenient for travel, the rooms are warm and clean, the staff are friendly and helpful, every time I come here, it feels like home

The front desk service is very enthusiastic, the breakfast is also good, and the aunt is also very nice. However, the sink drained out at night, leaving water on the floor and a sewage smell. I changed rooms in the middle of the night. It was almost 12 o'clock after all the trouble. There was no room and I gave him a small child's room. The dust inside was relatively large. The next day, the manager said that this room would be sold every day and cleaned every day. So I will give you a photo. Look at the ash on it. The most unbearable thing is that in the morning, the male staff directly swiped his work card and pushed the door open. There was a lady resting in the room. If I didn't lock it, would it be possible to get in? This complaint for compensation has not been resolved yet. Ctrip customer service has been helping to coordinate, but Huazhu’s customer service has not responded. Let’s take a look at the solution opinions of the tourism authorities on Monday. I have been living in a hotel for 20 years, and this is the first time I have encountered such an outrageous thing. There are no handling guidelines for chain hotels. It made me turn a big deal into a trivial matter. I want to ask why I am a consumer! ! ! By the way, this hotel is called Nanchang Street. It’s a total headliner. It takes 20 minutes by taxi from the pedestrian street. Foreigners should be careful. I booked this hotel just to be close, and then all my expectations were shattered.

Very average. The jack in the room was broken. The reason given was that the master was off work and there was nothing he could do. ridiculous. Breakfast was ok. The room facilities are also good. It's just that the front desk staff is average.

第一次住漫心，居然踩雷了。 先説有點，前台的幾位年輕女孩服務不錯。 缺點，隔音巨差。原本想定所謂的河景房，因為是朝南的，可沿河的景色不作評論，但馬路上車水馬龍讓人退卻，果斷換成朝北的房間。 環境，就是一棟老舊的房屋改造的，外觀看起來真的很舊，要不是懶得再去找，一定不會選這家的。 早餐，很差，原價68的早餐還真是敢標，半價都不會去吃。品種很少，點心和中式麪點不是先做的，味道不敢恭維，兩種炒菜超油膩，還是半冷不熱的。 安排半夜入住的客人在我樓上，真是搞不懂，那麼空房間，偏偏安排在我上面，，生生被樓上的聲音吵醒了。 難怪這家入住率這麼低，真心不推薦。

酒店乾淨整潔，徹底的幹温分離，淋浴還是大噴頭。離無錫火車站非常近，去惠山古鎮南長街打車起步價即可。前台周經理服務熱情周到，晚上8-10點還有免費的雞尾酒，夜宵提供。總得來説非常便利，下次要是再來無錫，還選擇這裏。