Grand Kingtown Hotel Wuxi Reviews

This hotel is ideal for the business trips and tourism. The location is nearby with the Li Hu lake, a lot of parks and walking areas. If you are a business man inside the hotel there is a special floor Deep Sleeping with some special devices and accessories, massage, it is really helpful after hard meetings. Also I am really appreciate for manager Mr Yang from this hotel for his support, he saved my bicycle and helped with the booking, and when I had a problem with my room immediately solved my problem. My best wishes, your hotel is my number 1 in Wuxi because of your staff, every time they are ready to help.

Good service by the hotel once I arrived the hotel someone help me to open the door and someone help me with the luggages until my room. That service staff is an elderly which I truly respected him for hold on this job responsibility. Check in procedure is fuss free as well. Kudos to all the staff there. We get to see a lot of fireworks from our room

The Hotel is very nice, and the breakfast was also very good, it should provide a better english speaking personalle.

The kids room and the bed was super cool. Other then that the service was very friendly and we can highly recommend the Hotel. On arrival we got some fresh fruits, the furniture was great, breakfast had everything and all was fresh. They allowed us to have a late check-out without being charged. All in all great experience for a family

Excellent hotel Highly recommended, I enjoyed my stay very much

Room is clean. Breakfast taste is great.

Good to stay comfortable

设施：OK 卫生：OK 环境：OK 服务：OK

Really good

The service provided by Xiao Yang at the front desk was satisfactory and well arranged. The hotel is right by the Li Lake, inside the National Industrial Design Institute. It is very close to Yuantouzhu, with free parking and convenient travel. The room is large and the lake view is also very good. It is worth recommending!

The hotel stay experience is particularly good! I came to Wuxi to play during the Mid-Autumn Festival. I heard that this hotel can see the fireworks, so I booked it here. The price is also very reasonable. The hotel is very close to Meiyuan, Liyuan, and Yuantouzhu, so it is very convenient to stay here. Although the fireworks were cancelled due to the typhoon, Chunyan and Xiaojuan at the front desk provided very good service and responded promptly when needed. Because of the typhoon, they also helped us delay the check-out time, which is very humane! Staying in the hotel can take a bath, watch TV on the screen, and there is also a swimming pool. I will patronize it again if I have the opportunity to come here in the future.

I come here often and I am satisfied with my stay. Xiao Shao at the front desk was warm, polite, simple and efficient in checking me in; Xiao Yang also helped a lot, and solved any problems quickly and efficiently, professionally and seriously. The room was well arranged, with a good view, clean and hygienic. The breakfast was varied and cost-effective. It is worth recommending.

The check-in experience was very good. Xiao Hou at the front desk checked in quickly and added WeChat for a very considerate butler-style service. Xiao Yang was also responsive, enthusiastic, and focused on customer experience. The room was adjusted for us according to the children's requirements, and the children liked it very much. The master bedroom has a view of Li Lake, and the scenery is beautiful. Parking is also free. There is a parking code at the front desk. Just go out and scan the code to get the coupon, which is quite convenient. In short, it was a good parent-child check-in experience. Hygiene: Very good

Came to Wuxi on a business trip and booked a room on the spur of the moment. Unexpectedly, I got a pleasant surprise. I originally booked a lake view room, but the front desk also helped to upgrade it to a lake view suite, which has a 180-degree superb lake view. I felt the joy of financial freedom during my stay. Especially the service of Xiao Chen at the front desk was so considerate.