Jinling Lakeview Hotel

We arrived at the hotel late at night. The front desk clerk said that we had to place an order with Ctrip and could not pay directly at the front desk. I was very surprised 😱; the hot and cold water labels on the faucets in the guest room shower were not obvious; there was garbage under the bed, and I don’t know how long it hadn’t been cleaned.

The hotel environment is good, clean and tidy, the waiters are warm and thoughtful, suitable for large families to travel. The hotel is adjacent to Yuantouzhu Scenic Area and is convenient for travel. Especially the restaurant on the second floor of the hotel, the taste is very good!

The location of the hotel is very convenient, right in the scenic spot. Personally, we feel that the price is very reasonable for us. It includes two tickets for the Water Margin of the Three Kingdoms and two tickets for the ancient boat. The key is that the sightseeing car is also included in the fee. Car rental at the visitor center is 120 One hour is worth a thousand dollars in one day. Last time I rented a car in Haichang Ocean Park, the cost was only 1,028 yuan. The room was clean, tidy, convenient and unique in shape, and the terrace had a beautiful scenery and fresh air. The most praiseworthy thing is the service attitude. The butler brother Zhou Yang and the beautiful girl Sun Haoyue are really super, super, super heartwarming! The arrangements were super thoughtful and they reserved a parking space. They sent us to the room (〃'▽'〃) and prepared small gifts and toys for the children. It was really considerate if we needed to pick up or drop off anything. Like, like, like, ᖰ⌯'▾'⌯ᖳThe only flaw is that the breakfast is not perfect. After all, this is a new hotel. The faults do not hide the faults, it will definitely be perfected next time I come back 😄 Recommended by my conscience, I wish the hotel business is prosperous and the housekeepers work well! happy life

Check-in experience ~ A family of 4 arrived at the hotel lobby and asked the front desk if there was a luggage attendant to help with the luggage. The receptionist said there was no, the waiter had already got off work and needed to carry the luggage by himself. The 4-star hotel did not arrange enough staff to serve customers, and informed that There was a car nearby and we could pull it by ourselves. The service attitude was really speechless. Finally, a lady suddenly came out to help us pull our luggage, which finally solved the problem. The room is clean, the bathroom has no odor, the necessary toiletries are provided, and the bed is very comfortable. The laundry service is fast but needs to be improved. The price for washing clothes for adults and children is the same. Most foreign countries offer half-price discounts for washing children's clothes, but not here. Check-out service ~ The lady at the front desk has no smile, no enthusiasm, and feels very unfriendly. The bellman was even worse. He looked very unhappy and did not take the initiative to help with the luggage. When he arrived at the lobby, he just put the luggage aside and ignored me. I called a special car for 6 people to pick him up. In the end, there was no bellman to help and I had to do it myself. It was a really bad experience pulling all the luggage out. Although the room is clean, the hotel is beautiful, and the location is good, I will not stay here again because I am not satisfied with the experience. Employees need to be well trained. The most important thing in the hotel service industry is that employees need to make guests feel at home, rather than providing indifferent services.

I feel like the bed is two beds joined together, which is not satisfactory.